Setting-wise, this hotel is perfectly located. I can't complain about the room, or the helpfulness of the staff whilst at the hotel.
Price-wise, yes it's expensive - I wouldn't pay this amount for the hotel elsewhere, but the location does justify a premium. However, when paying £250 per night, I'd expected some of the guest amenities to have been available for free.
The rooftop spa garden is €500 per day!! Yes, you read that right. it's something ridiculous like €150 for 2 hours. I was literally astounded. The deposit for the umbrella I borrowed was €50.
Aside that, the hotel overcharged me for my stay. I've been emailing them for 6 weeks now trying to get a refund - still no luck.
Every time I've chased them, they've come back asking for more information - how much more information do I need to give for them to do a bank transfer? They've had my IBAN, SWIFT, BIC, Account Number, Sort Code, Address...
Would I stay here again... No. Was the hotel beautiful in an idyllic location - yes.
- Official Description (provided by the hotel):
- Set on the shores of the picturesque Lake Orta, Hotel San Rocco is surrounded by the ancient walls of a monastery. It boasts a swimming pool and views of the enchanting San Giulio Island. The San Rocco was a convent for 150 years. The Baroque-style Villa Gippini was later added to the original building. The elegant restaurant features regional and international cuisine and breathtaking lake views. There is a beautiful garden, a golf course, and a beauty centre called the Body Harmony Center. In fine weather you can access the Wellness Roof Garden, set on the 4th floor. A billiards table and a fully equipped conference centre are provided. Rooms are elegantly furnished with a flat-screen TV and minibar. Most have lake views. Rooms in the annexe known as Villa Gippini are also available. The hotel is close to Switzerland and the Prealpine valleys. ... more less
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- Also Known As:
- San Rocco Orta Giulio
- Hotel San Rocco Italy/Orta San Giulio