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“Excellent Turin Hotel”

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Hotel Principi di Piemonte
Ranked #11 of 130 Hotels in Turin
Certificate of Excellence
Reviewed 30 April 2014

I spent three nights at the Principi di Piemonte for a wedding. The hotel is excellently located right in the city centre close to the Via Rome with excellent shopping facilities. It's a five minutes walk from the Porta Nuova railway station and all the main sights are within walking distance. The hotel itself is very well maintained. Check-in was efficient and friendly as was the staff during the whole stay. The room was quite spacious with a enviable marble bathroom with individual shower, bath tub plus bidet. The room was spotless, the bed was comfortable - and the view was fantastic with a panorama over the alps. I guess all guest rooms have an excellent view due to the fact that all lower floors are function/ball rooms and guest rooms only start above the roofs of the surrounding buildings. Despite the very central location silence at night was no topic thanks to a pedestrian zone behind the hotel, decent windows and soundproof walls.
The underground spa was also quite nice with decently sized pool, sauna, steam bath and gym. The water could have been a little warmer, though.
The only small disappointment was the breakfest buffet which couldn't quite match the class of the place as a whole.
Finally the wedding party at the ballroom was excellent. The hotel and staff obiously has lots of experience. The ballroom itself is really glamourous with golden mosaics covering the walls. Food and drinks were of top quality.
Highly recommended for a stay in Turin!

  • Stayed: April 2014, travelled with friends
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1  Thank Lord_Darlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Receptionist at Hotel Principi di Piemonte, responded to this reviewResponded 6 May 2014

Dear Guest,
I am thrilled to read your wonderful review and glad you enjoyed the comforts of our rooms and convenience of our location, as well as the ball room and the SPA. We look forward to welcoming you back and appreciate your review.
Best regards
Diego Di Iorio

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Reviews (1,118)
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193 - 199 of 1,118 reviews

Reviewed 20 March 2014

This Hotel is in a great location in the heart of Turin, just minutes walk from the shopping, sights and main train train station. The rooms are good quality as is the rest of the place. Rather old world charm and not 'hip cool' but comfortable... Breakfast was good and included in the price. BUT for some stupid reason the hotel insist on charging 25 EUR per day for use of the internet (1st hour free...). This is daylight robbery and a total ripoff and gives a bad impression of this place. Its a pity they have to be so greedy. Internet should be free in 2014...

  • Stayed: March 2014, travelled on business
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2  Thank chris_globetrotter60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Receptionist at Hotel Principi di Piemonte, responded to this reviewResponded 7 April 2014

Dear Guest,
thank you for staying at our Hotel and for your review.
We are very glad that you appreciated the excellent location, the rooms and all other aspects of your stay. As for the internet connection on charge, our hotel rules are in accordance with the chain policy; we are sorry that this aspect has disappointed you.
With our very best regards.
Diego Di Iorio

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Reviewed 16 February 2014

Excellent quality hotel but there were a couple of hiccups. The staff sorted out the problem of a cold shower by changing our room, first the room was a slight down grade but fortunately a switched on young lady then up graded our room, well done to the staff. One suggestion to all 5 star hotels, could you please put in a decent hairdryer for us lovely ladies and all the men who still have hair.

  • Stayed: February 2014, travelled as a couple
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Thank magdalene56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Receptionist at Hotel Principi di Piemonte, responded to this reviewResponded 17 March 2014

Dear Guest,
thank you for staying at Principi di Piemonte. We are very sorry for the shower issue, but glad that you appreciated our Staff’s efforts.
We thank you for your comments on the hairdryers, this is definitely an issue we will look into very soon.
With our very best regards,
Diego Di Iorio

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Reviewed 3 December 2013

I am not sure that I can recommend this as a 5 star hotel - as a 4 star hotel, then yes. The bedroom (high floor) was good, with a very high quality bathroom and wonderful views across the city. The reception staff were very disappointing - at best they were going through the motions and seemed uninterested and not engaged with customer service. A number of times they failed to offer the service expected, for example: I asked for a taxi one day and was told to go outside and call one myself! When a colleague came to the hotel to meet me, there was not security consideration as reception just passed on my room number to him and allowed him into the hotel rooms!The bar staff were excellent - friendly, efficient, pro-active. The location is certainly excellent. It was astonishing, and a poor reflection on the chain of hotels, that that they still charge for internet - it is like being back at least a decade. the breakfast was very good and with an efficient staff. Overall...not good value for money.

Room Tip: High room facing the city
  • Stayed: November 2013, travelled on business
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1  Thank Duncan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Receptionist at Hotel Principi di Piemonte, responded to this reviewResponded 17 December 2013

Dear Guest,
thank you for staying at our hotel and taking the time to post your detailed review.
We are so glad to learn that you enjoyed the comfort of our rooms, the excellent location and the amazing view.
Our friendly and efficient Staff is always warmly acknowledged by our guests: as such, we feel very sorry about the unappropriate behaviour of some of our reception Staff, and will definitely make sure that our service always meets the clients’ expectations in the future.
Regarding the internet connection on charge, the hotel rules are in accordance with our chain policy; we are sorry that this aspect has disappointed you.
We hope you come back and visit us again soon.
With our best regards,
Diego Di Iorio

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Reviewed 15 November 2013

We travelled on vacation. Location is perfect, right in center of town, near great food and easy to get to all the sights. Very nice room with very helpful staff. They gave great advice on restaurants. Rooms are modern and well appointed.

Stayed: October 2013, travelled as a couple
2  Thank Ted M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Receptionist at Hotel Principi di Piemonte, responded to this reviewResponded 6 December 2013

Dear Guest,
Thank you for taking the time to post a detailed review of your recent stay at Principi di Piemonte. I sincerely appreciate your very kind appraisal of our team, facilities, and services; I know my colleagues will be equally pleased to learn of your commending remarks and recognition of their efforts to meet your needs.
I am looking forward to your next visit to the Turin.
Best Regards
Diego

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Reviewed 8 November 2013 via mobile

Very Nice hotel in the centre of Torino
Good service and clean big rooms
The only negative thing is that you have to pay for wifi. It's a little ridiculous for a 5 star hotel to charge for wifi.
The reception gives good fast service
The quality of the bed is very good

Stayed: November 2013
1  Thank Tim_jansen1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Shift Leader - Front Office Dept. at Hotel Principi di Piemonte, responded to this reviewResponded 10 November 2013

Dear Mr. Tim,

first of all thank you for choosing Hotel Principi di Piemonte in Turin for your stay!

Thank you for your nice review on this site and compliments addressed to the service offered and our reception staff. We are always very happy to make all our guests feel at home during their stay at the hotel.

As for the WIFI payment, we regret that it will not cause inconvenience but we welcome your criticism as an opportunity to improve even more.

See you soon!

Carmen Americo

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Reviewed 3 November 2013

This was our second stay; on the minus side:

Room had some wear and tear; breakfast hospitality and offering 'ok'; the breakfast service was not so attentive (wait 5 min before someone asks your coffee order), 20 min wait to get our car out of the garage, elevators make an alarm sound during day hours alerting you to know you are stopping (why is this needed??), 25 Euro charge for wifi - really in a junior suite?? Super thin towels in room.

On the plus side; excellent location, comfortable room, loved the bar service - go there even if you don't choose to stay there! Check in prompt and easy - even after a late night arrival.

We alternate between here and Golden Palace. I'd probably give GP a try next time....

Stayed: November 2013, travelled as a couple
1  Thank Service_Sommelier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrincipidiPiemonte, Receptionist at Hotel Principi di Piemonte, responded to this reviewResponded 22 January 2014

Dear Guest,
thank you very much for staying at Principi di Piemonte hotel.
Thank you for your positive comments on the bar service, the location and the comfort of our rooms.
We will try our best to speed up the breakfast service and car return. As for the internet connection on charge, the hotel rules are in accordance with our chain policy; we are sorry that this aspect has disappointed you.
Our elevators were designed in accordance with local and national regulations, and the “noise” actually warns blind guests when the doors are opening.
I certainly look forward to the opportunity to welcome your return in the near future.
Best regards,
Diego Di Iorio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Principi di Piemonte

Address: Via Piero Gobetti 15 | (Torino Centro), 10123 Turin, Italy
Phone Number:
Region: Italy > Piedmont > Province of Turin > Turin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Turin
#4 Spa Hotel in Turin
#7 Romantic Hotel in Turin
#10 Luxury Hotel in Turin
#10 Family Hotel in Turin
Price Range: £140 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Principi di Piemonte 5*
Number of rooms: 98
Official Description (provided by the hotel):
Principi di Piemonte is a key feature of the elegant city of Turin,with its history echoing throughout its rooms. The imposing building dominates the streets of the city center, offering the most comfortable setting for your stay in the capital of Piedmont. Its elegance and attractive details go hand in hand with a wide range of services and marked customer-focus. This hotel is perfect for guests seeking sophistication, accommodating those traveling for business, those wishing to experience the city's art and culture or join in the dynamic city life, as well as those seeking well being and relaxation. HOTEL: 99 rooms divided into Deluxe, Junior Suite, Junior Suite View, Suite,Diplomatic Suite, Executive Suite and Presidential Suite. Non-smoking rooms. Rooms available for disabled guests. Communicating rooms. Rooms with non-allergenic furnishings and pet friendly rooms. Rooms with panoramic view. Restaurant and Bar. SPA & WELLNESS: An exclusive Wellness Center, reserved only to the hotel's Guests.There you will find the indoor heated pool, the wonderful relaxing lounge with its precious mosaics, emotional showers, an elegant Turkish bath decorated in a Tunisian style and a wide and comfortable Finnish sauna. Sportsmen will also find an excellent gym, equipped with state-of-the art fitness technology and two massage rooms with music and chrome therapy systems. MEETINGS, CONFERENCES & EVENTS: 7 meeting rooms. Plenary room with 220 seats. Banquet rooms for standing cocktails for up to 350 people. Rooms with parquet and carpeting. 3 Rooms with 6 m ceilings. Exhibition area. Dedicated areas with modular rooms to accommodate any kind of event. Dedicated menus and original decorations based on each type of event. ... more   less 
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Also Known As:
Principi Di Piemonte Turin
Principi Di Piemonte Hotel

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