We came to Torino for the World Masters Games. A large group of us booked the Menabrea via Venere and Booking.com. We were lead to believe that these were serviced apartments (equipped kitchenettes, towels, and weekly cleaning). This is not the case. The kitchen supplies vary from room to room. It seems that what is in there is from what other people have left behind. Towels and bedding are supplied; however, you are expected to launder your own.
Do not expect a lobby like a hotel or serviced apartment. It is ran out of a "medi spa" or day surgery center that is next door, and is only open from 9am-5pm mon-fri. If you arrive on the weekend or after 5pm, you will have to find somewhere else to stay until they open. The clinic office staff seemed very surprised to see us and reiterated that they were not a hotel. However, they did honor our reservations as per our printouts from our booking sites. It appears that a doctor owns the building and rents them out, but we are very unclear as to how the booking sites obtained the information, availability, and description of this place.
Now, having said all that, they are nice apartments with air conditioning (which we are hearing that many other places do not have). There is a grocery store around the corner, and access to public transportation within a block.
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