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“Mugged on the hotel steps”
Review of Hotel Alexandra

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Hotel Alexandra
Ranked #56 of 129 Hotels in Turin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Mugged on the hotel steps”
Reviewed 14 May 2011

We arrived and were met by a very rude manager who started talking to local ppl who came in smelling of alcohol while we were getting out keys, we then had to wait for him to talk and greet them before he came back to us. The rooms are too hot an aircon does not work. On the last night my friend got Mugged on the steps of the hotel at 8 when it was still daylight, an when we came in to complain and get them to call the police they would not call and just pointed on a map and said go here. They appeared to not care like it was normal. The car park is 14 euro an on street parking is next to the hotel for free but the area is very rough and I would not recommend walking around at night.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank steveKEKEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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227 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Galway, Ireland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 January 2011

+The Hotel and rooms are modern and self-sufficient
+Clean and well-kept (room was cleaned every day)
+Helpful, English-speaking reception
+Nice breakfast buffet with warm croissants, freshly squeezed juices and cold cuts
+Next to public transport and 15 min. walk to city center
+Ask for a room with a view to Alps!

-The area is nor very interesting nor nice..
-The cost of wi-fi connection was unreasonable..

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheTourist87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level 4 Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 June 2010

when we arrived we were a little concerned by the area and the fact that all the shutters were down on the bedrooms. We were pleasantly surprised when we got inside however as the hotel is very clean and bright and the service was very friendly. There is a secure underground carpark right next to the hotel and a great square with really nice bars and restaurants about a 10 minute walk away. Breakfast was included and was also very good.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jagtravellerCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meath, Ireland
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 October 2009

We stayed here after a returning from the mountains for 3 nights. The area was a little undesirable with a lot of durg abuse along the river bank which we witnessed from our bedroom window. Staff would not put on the air con- as it was still too early!! The room was too hot and so I didn't sleep as well as I could have. It was cleaned well daily, and had a fridge/mini bar. Breakfast was the usual buffet fare for a 2/3 star hotel. Not a lot left when we arrived. Usually just had a coffey before heading into town. There was excellent trasnport to the city centre via No.4 tram 2mins walk from the hotel. However on check out, we enquired about transport to the airport - staff recommended the train from Dora, saying the station was a 10 min walk. It took 20 and we both had 2 bags, so were not happy on eventually reaching the station. We won't be staying here if we return to Turin - however it was cheap @ €59/night, and adequate.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank where2next-Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alexandra

Property: Hotel Alexandra
Address: Lungodora Napoli 14, 10152 Turin, Italy
Region: Italy > Piedmont > Province of Turin > Turin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Room Service Wheelchair access
Hotel Style:
Ranked #56 of 129 Hotels in Turin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Alexandra 3*
Number of rooms: 55
Official Description (provided by the hotel):
Contemporary hotel with multilingual staff is located near the River Dora, the Financial District and the Piazza Castello. ... more   less 
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Also Known As:
Alexandra Hotel Turin

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