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“Big disappointment”
Review of Arts Hotel

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Arts Hotel
Ranked #31 of 33 Bolzano B&B and Inns
Reviewed 29 July 2012

This hotel was big disappointment for us. No arts, no design hotel. In the room or in lobby didnt work wifi. There was not hairdresser or staff for making coffee or tea( these information were in reservation of hotel room, but in actual fact they missed). No parking places for hotel guests. Price doesnt correspond with quality of accomodation.

Stayed: July 2012, travelled as a couple
Thank Katerina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (152)
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14 - 20 of 152 reviews

Reviewed 28 July 2012

Tricky to find as it is in a back road and there are more signs for the Thai restaurant next door!Seems dark and dingy when you first arrive but the staff were very helpful and the rooms are clean and comfortable. The breakfast room is in the basement with no windows but they've decorated it entirely in white so it is very bright and service was good. The hotel is a 15 minute walk into Bolzano which is a great city to visit.

  • Stayed: July 2012, travelled with family
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Thank Yv0nne18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2012

It's located in a back alley road and there are not many parking places. But rooms are very nice and some of them are decorated with special themes. The breakfast room is in the basement so there is no natural light, but they've decorated entirely in white and it looks nice. Excellent home-made yogurt!

  • Stayed: November 2011, travelled as a couple
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Thank AnnickCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2011

My wife and I stayed at this hotel in September, 2011.Overall, we were extremely disappointed and would not recommend this hotel to anyone.

It is situated in a back alley and is very hard to find. The day we were to check in, there was no one at the front desk or anywhere else for that matter. We waited for a good bit, but no one showed up to check us in. We left, went to the square, ran errands, had dinner etc. and came back around 7...still no one there. Finally, someone did show up as to check us in. The parking
is not secure as the only parking available was on the street. In the morning, there was still no one around and breakfast never materialized. As far as the room goes, it was basic,but the "artistic" touch was definitely not present.

  • Stayed: September 2011, travelled as a couple
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Thank Dolomites389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2011

This hotel is anything but not nice! Everything said on the web is a lie!! No aircon - hot in October, shower almost doesn't give any water, no tea/coffee facilities, no iphone/ipod dock - no art in room - nothing!!! This is a 2star hotel worth €50 max! We are no curious about the breakfast, but believe it's gonna be dissapointment as well!!!

  • Stayed: October 2010
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Thank FreakyCamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2011

When we arrived, there was no hot water for a shower. There was no option for a price without breakfast, and the breakfast was mediocre at best - the coffee not up to Italian standards at all, and no cheese - very unusual for a continental breakfast. The overall choice was pretty poor. My wife found a hair in the teapot... The website looks flashy (in fact, the best thing about the hotel is its website) but the finish (when you’re actually there) is actually quite cheap - not representative of what you’d expect at this price. No minibar, no air conditioning - and it got overbearingly warm - in May. There was only one bedside lamp, the lighting was odd, there was no wall-socket or lamp on my side of the bed (poorly thought-out design) and although we asked for a two-bed, the rooms we were offered were effectively two-bed rooms with a third bed squeezed in. Overall the hotel has the feel of a hastily converted apartment block from the 50’s. Internet is only available in the foyer - not in individual rooms - and I found it to be extremely slow and unreliable. Given that the hotel seems to target arty and/or tech-savvy clients (at least, the site has this vibe) - this seems a bit out of kilter. The shower has no curtains, so the bathrooms are of the type where everything gets wet.
Overall the service was courteous, but for €110 eur, we should have chanced a stay at the Sheraton for €100 without breakfast.

  • Stayed: May 2011, travelled as a couple
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2  Thank aardvark-irl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017
Google Translation

Stayed: June 2016
Thank 19Birgit87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arts Hotel

Address: Piazza Giuseppe Mazzini 35, 39100 Bolzano, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Bolzano
Hotel Style:
Ranked #31 of 33 B&Bs / Inns in Bolzano
Price Range: £76 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arts Hotel 3*
Number of rooms: 23
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