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“Adequate, but not acceptable to most U.S. B&B standards and, customer service DEFINITELY needs improvement.”

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Gasthof Schwarze Katz - Albergo Gatto Nero
Ranked #30 of 33 Bolzano B&B and Inns
Reviewed 29 September 2012 via mobile

Checked in quite late for European time but front desk was previously informed we were coming in late. They still rushed us into our rooms when we arrived (we reserved 3). Room accommodations were comfortable and clean. The separate shower / bidet, however, was very disappointing. Management should maintain cleanliness and better sanitation precautions by checking on common areas often. I know the management cannot control the guests' actions but they could at least maintain a certain level of quality on how they maintain their hotel accommodations. (See picture). Breakfast was okay. Again, hotel personnel have to learn better customer service. Not all guests who stay at Hotel Schwarze Katz speak and understand Italian nor German fluently. It does not help anyone, especially foreign guests, when hotel personnel tell you in exasperation, "Mama Mia!", after giving directions where breakfast is being served. Oh well, one thing's for sure....there will never be a next time in this place.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Doods427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (42)
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1 - 7 of 42 reviews

Reviewed 5 days ago
Google Translation

  • Stayed: August 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank 623jenny333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile
Google Translation

Stayed: August 2017, travelled as a couple
Thank simona c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2017 via mobile
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Stayed: July 2017, travelled on business
2  Thank Duccio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile
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Stayed: July 2017
Thank Luigi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017
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  • Stayed: June 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Zaumau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2016
Google Translation

  • Stayed: December 2016, travelled with family
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    • Cleanliness
    • Service
1  Thank Guid061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gasthof Schwarze Katz - Albergo Gatto Nero

Address: Via Santa Maddalena di Sotto 2, 39100 Bolzano, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Bolzano
Hotel Style:
Ranked #30 of 33 B&Bs / Inns in Bolzano

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