There are just so many haters around that may deceive you in your choices by complaining about ANYTHING for no reason cause they don't know where they are and they're expecting to find the place THEY want.
The hotel was EXACTELY as described, and I can't but agree with all Ctroglodytes says, as our vacation this summer was just perfect.
We arrived there with our son (14 months) from Miami and they've been always incredibly attentive to our needs. In fact, when we had a problem with him (as he got a cold during the flight), they personally called the local pediatrician in order to help us with all the info and directions to get there as soon as possible.
They let us use their kitchen either to cook for our son! That to me it's definitely a plus!
The rooms were perfectly clean and there were a lot of space for our son to run around without any worries (I'd say our room was in effect baby-proof!).
The location is just perfect, away from car noises and it's just 5 minutes from the city center! "A bit of a hike to downtown??" You're in the mountains for Heaven's sake! It's like going to a seaside place and complaining about the salt!! Whatever...
No refrigerator and no AC in the rooms aren't that big deal as you may read from the negative comments below, cause the rooms have always been fresh and just right temperature (just keep the windows opened with the shutters closed and you'll see that you don't need the AC at all). Plus, it is written in the amenities on the website, so if you really want to store your stuff in a cold place, get a freaking portable fridge and rejoice with your beer!!
We were so in love with the place that we wanted to stay more so we asked the owner two days before our supposed check out and she kindly extended our staying without a problem, even though she had her agenda and reservations almost full.
To sum up: this is a REALLY NICE PLACE to stay and enjoying the beauty that surrounds you. If you're so spoiled that you need an AC, a personal chef that can be disturbed at any hour of the day because of your cravings or you don't want to hike around in a mountain place (oh God!), do yourself a favor and look for one of those snobbish spa where they also chew for you and be prepared for another fake experience of healthiness. Leave this place to people who actually enjoy being in contact with nature and are less picky when it comes to rate properly a really honest, family-like service and hospitality.
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