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“Delightful place”

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Park Hotel Mignon & Spa
Ranked #17 of 54 Hotels in Merano
Certificate of Excellence
Reviewed 18 July 2014

Warm welcome from Paula at reception - we arrived in rain about 1:00. She offered us a welcome drink, but we decided we would like to wait and then she asked if we were hungry and told us that the half board arrangement we had included lunch! We enjoyed the lunch buffet and hot pasta made to order while the staff put our luggage in the room. The room was bright, spotless, cheerful and comfortable, as was the bathroom (shower, no tub). There were mountains in the distance, although we did not face the garden. We heard no noise at night.

Meals were wonderful also. Breakfast buffet was high quality - varied and inclusive. Dinner the first night was in the more formal dining room, which I found dark and depressing. I requested to eat in the lighter newer room (glass along one side looking out at the garden) and they made the change the next day. Waitstaff never smiled, but they were pretty efficient. The bartender smiled and was friendly, like the front desk staff. The latter was very helpful also, suggesting activities for the day. We took the hotel van with some other folks to Toll to do a walk through high orchards and vineyards with views of Merano. It was quite lovely. Be warned though: AC and all electricity in room requires key card.

Room Tip: We had room 315, and it was fine. Shower no tub though.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank olderfemaletraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amort_Hotels, Leiter Öffentlichkeitsarbeit at Park Hotel Mignon & Spa, responded to this reviewResponded 21 July 2014

Dear guest,
thank you for this wonderfully Evaluation! For us it's very important that every guest feels comfortable from the very first Minute- it's great that you felt it!

We hope to welcome you soon at the Park Hotel Mignon and send you all the best wishes!
Family Glatt-Amort and staff

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Reviews (124)
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21 - 27 of 124 reviews

Reviewed 16 July 2014 via mobile

My wife and I visited the Mignon on honeymoon in early July 2014, spending a week in the picturesque resort of Merano.

Merano itself proved to be a fantastic place of unbeatable views and natural walks. We had a great week there and hope to return there another year to expore even further the variety of walks and cultural activities available.

We were delighted with the hotel itself, which exceeded our expectations in pretty much every respect. The family Glatt-Amort own a number of apartments and hotels around Merano and have taken great care to create a luxury hotel with the feel and warmth of a smaller establishment.

We stayed in a 'romantic room' in the separate annex from the main hotel. The room was spacious, well furnished and clean. As honeymooners the hotel greeted us very warmly, laying out the room especially and providing us with a gift of some art carved by a member of the Glatt-Amort family. The small crew of friendly staff meant that we were recognised throughout our stay and given a very warm welcome. Several of the staff even recognised us around the town when they were off duty and acknowledged us.

The hotel laid on a number of special events, themed activities in the spa, transfers to local walking sites and routes into cultural activities in the town itself. This included a cocktail party hosted by the family - most of which we unfortunately missed after a long day walking! We mostly went our own way for the week so didn't partake of many of these, but the activities on offer were never intrusive and we were able to join in as much or as little as we wanted.

The hotel has extensive spa facilities, which we understand are of similar quality but more varied than those at the sister Adria hotel. As well as pools and jacuzzis, there are a range of steam rooms, saunas and outdoor relaxation spaces. A long menu of massages and treatments are available - liable to set you back €50 to €150 depending on your choice. These facilities are all very well kept, clean and well stocked. Our only comment would be that the pool (both indoor and outdoor) is very cold even on a sunny day. The jacuzzis, however, are heated very nicely.

When we arrived at the hotel it appeared that there were not many other guests there, with only approximately a dozen of us at dinner. Whether the staff and hotel could have maintained their personal style of service with a full hotel we couldn't say; however there was no drop in quality as the hotel became more busy during the last few days of our stay. Our particular thanks go to the ever friendly barman who proved a friendly and generous host, and to Reinhold for his patience at our attempts to order dinner in very poor German!

It's worth mentioning the food at the hotel. We stayed half-board, enjoying a very varied and good quality breakfast with hot and cold options at leasure, including late servings up until 11:00. A word of caution on the dinners; these are pretty lavish, including a five-course a la carte menu - plus salad buffet - on most nights. This varied each evening, including a themed Tyrolean night of local cuisine and dress, and were of good quality. At their best, these meals included real fine dining dishes and finely balanced menus. However, being six courses in total, aren't for the faint of heart. There is a 'Vital' light menu option for those wanting less to eat, however we personally found those less appealing. On a few occasions we ate out as we weren't up for the full set menu but equally not for the light healthy option. That said, for those with the appetite we would say go for it!

We had a wonderful week and the relaxed atmosphere, extensive facilities and welcoming staff were a big part of making that the case. Thank you Mignon.

Stayed: July 2014, travelled as a couple
Thank scott44207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amort_Hotels, Leiter Öffentlichkeitsarbeit at Park Hotel Mignon & Spa, responded to this reviewResponded 21 July 2014

Dear Scott,
thank you very much for taking your precious time to share your thoughts and experience here on Tripadvisor.
It was a great pleasure for us you spended your honeymoon at the Park Hotel Mignon. It's very important for us that every guest feels comfortable and enjoys the precious time, especially a honeymoon!
We wish you all the best and hope to welcome you soon at the Park Hotel Mignon!
With warm regards
Family Glatt-Amort and staff

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Reviewed 14 July 2014

This is simply the nicest hotel we have ever stayed in and we have travelled extensively. Where to start, from the minute you arrive you are treated like a special friend. The rooms are lovely and everything you could possibly need has been provided. All the public spaces are beautiful and comfortable and very well thought out. Everywhere is spotlessly clean, every member of staff is very professional and very friendly. We discovered that practically every other guest had stayed before, often many times which speaks for itself. We will be returning ourselves. The location is perfect, close to town but in a pretty tranquil area. The very best part of this hotel is the food, simply the best I have ever experienced in a hotel or restaurant. There are many courses all of which would not look out of place in a Michelin star restaurant and all of which tasted sublime. We were there for a week, I wish it had been longer, there were a couple of nights when there were some special buffet courses and these were extraordinary both in quantity and choice and the sheer quality of the ingredients and the flavours. They deserve every single one of their five stars, it is a beautiful, friendly, outstanding hotel and we can't wait to return.

  • Stayed: July 2014, travelled as a couple
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Thank MargeWestYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amort_Hotels, Leiter Öffentlichkeitsarbeit at Park Hotel Mignon & Spa, responded to this reviewResponded 21 July 2014

Dear Marge,
thank you very much for your great review. The fact, that you travel a lot, and you find the Park Hotel Mignon the nicest one. is a priceless compliment for us. Thank you!
We hope to welcome you soon at the Park Hotel Mignon!
The Glatt-Amort Family & staff

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Reviewed 30 June 2014

My husband and I stayed last July for two weeks and haven't stopped reminiscing about it since and so decided to write this review... We also went through Inghams as we fancied something a bit different to our Austrian destinations. Here are our thoughts:

Merano is a lovely town with an air of sophistication- do not expect a warm welcome in the boutique shops if you enter in your walking gear- we had the man in the Rolex shop literally slam the door shut in our faces as we were assessing the window display- unfortunately for him my husband was intending to make a purchase, so his loss...We also found that British tourists were of the minority and almost all establishments/services did not speak English- menu's were always in German or Italian. We found this to be great though- a great laugh in trying to communicate- and made the holiday feel like a true cultural experience. However, we did experience moments of indifference bordering on unhelpfulness from some staff at some establishments and a degree of tact and diplomacy was required; perhaps an anglo/germanic sensitivity? Our Inghams rep did make the subtle suggestion of being ambassadors which we did take on board.

As we were on a walking holiday we did find that there were loads of choices, most of which required a short or long bus journey- but the variety was wonderful and the free travel passes were well used. Lots of walks through and around the town too. The hotel had a daily activity schedule which included daily walks where you were picked up and dropped off- highly recommend these. The highlight was the daily ice-cream at the end of the walk from the gelato shop by the river, again, no English spoken but lots of fun establishing what the flavours were and what we wanted!

Now the hotel: a lovely size and we found it very quiet, mostly walkers and people who were retired, very few children. The hotel is located in a quiet pedestrianised 'street'- I would describe it as an old villa which the riche had built as a summer residence in a Spa town? From the hotel to the centre of town took only minutes to walk.

The hotel and grounds were beautiful and absolutely spotless. We had a junior suite which had a large bathroom and balcony overlooking the garden and spa/pool area. L'Occitane toiletries were available in the bathroom, now my husbands preferred choice... Robes, towels and flipflops, bag and name badge were available for our use in the bathroom to use in the spa and pool. Bed was two very large singles pushed together, as is the norm in Austrian hotels, and was more than ample- it also meant we had a duvet each, so no fighting! There were scales in the bathroom so you could see the difference from the start of your hol to the end. Lovely walk -in shower with fantastic pressure; toilet and bidet, stool, make up mirror and hairdryer.

Big wardrobe with safe and backpack which we used as it was a really good one- so don't bother bringing your own!

TV and alarm/radio clock available but not many English channels though; library in hotel but again not much in English- I did leave some books- so it may slowly increase.

All receptionists spoke English but most of the waiters barely got by, again we had a few giggles conversing- all staff were very professional and seemed to have worked there for a number of years. Dining area was beautiful and we sat outside for breakfast most mornings. Lots of choice at each mealtime although we did raise an eyebrow when rabbit was offered on a evening meal but don't get me wrong each meal was of a michelin type standard and consisted of 5 courses each evening. I was unable to sustain this for 2 weeks and so took advantage of the 'Vital' menu which was also offered, basically a more calorie conscious option but absolutely delicious and extremely healthy, and you could mix and match the menues if you wished, so I took advantage of this and made sure I sampled the desserts on the 'main' menu.

We are not wine drinkers so can't comment on the wines on offer- if you are offered bottled water as we were each night, please note this is chargeable- £70 for a fortnight.

There was a seafood buffet one night which was spectacular- oysters, salmon the lot. My husband died and went to heaven. Take note of the butter flavours offered each evening with your bread, each night is different, garlic, chilli, lemon, etc.

We retired to the bar area most evenings which seemed to end up a bit like an ex-pats convention! Swapped stories of our encounters and travels. We went to Bolzano one day- nothing much to comment on, Merano is MUCH nicer; however we do recommend visiting the museum with Otzi the ice man, brilliant- but get there early to beat the crowd, and we get in free with our travel card. Fascinating- google it now!

The hotels daily activity schedule included a number of fitness activiites which I tried out- but I was the only one there which was great for me, personal tuition! Heidi took me on a yoga, thai and aqua journey of fitness (not all at the same time...). She was very good, adapting the sessions to suit my level and need and her English was good. My husband and I used the fitness studio frequently, yoga mats, exercise bike and multi-gym machine machine available. My husband uses machines and free weights at home and said that the multi-gym machine was good but we agreed a few free weights would have put the icing on the cake. The location of the gym was wonderful, the whole glass wall was opened each morning to a beautiful view of the mountains with a outside feel to it. Showers and towels were right next to the gym and it was located in the spa area so you could go spa straight after if you wished.

The wellness area/spa was out of this world; a jacuzzi on the main level with spectacular views of the mountains, gardens and pool area. Pool area had inside and outside pool with a section which was a whirlpool too. Inside area had a beach effect with lots of loungers, water and apples, showers towels and hairdryers. Downstairs from the jacuzzi was the main sauna/steam areas with a multitude of rooms of differing heats and steam. And an ice-room! Go on, rub yourself over with the ice. A lovely monsoon shower and outside area with kneip area too. Don't forget to take your swimming clothes off, lots of towels available though for the modest. This was one of the best wellness areas I have been in so far. Each time we went in there was no one else there. They have options where one of the staff can rub oil, exfoliate you on certain days- free of charge- a wonderful plus!

Then there is the most amazing roof top terrace! Again, a hot tub, sun loungers, towels and the most incredible views. We found this to be really romantic as again we were the only ones there (and this was mid/end July).

I booked 2 massages in the beauty area- one by Heidi and the other by an Italian lady. I prefer sports massages and requested my massages to be 'hard'- I got exactly what I requested. I can recommend both ladies, although Heidi spoke better English and was happy to chat more. I didn't try any beauty treatments.

My husband made use of the wi-fi and did comment that you have to keep logging back in, something to do with Italian laws apparently? But it kept him happy. There were a few magazines in the room (not English) but we did peruse the other hotels within the chain as were were so impressed with the Mignon Park.

It's always hard to sum up but if I can explain that my husband is not a beach type person, will not sit on a sun lounger for love nor money would not even contemplate sitting on a beach or around a pool, doesn't do sauna's or jacuzzi's- but he did here at the Mignon. We spend one of our days on the sun loungers in the lovely garden, listening to the birds and gazing at the mountains, dipping into the jacuzzi and steam rooms and relaxing... this was a first. An acheivement accomplished by the management and staff of the Mignon Park and a reflection of how happy and comfortable we (he) felt.

We absolutely recommend this hotel.

Room Tip: A room in the main building
  • Stayed: July 2013, travelled as a couple
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7  Thank Marie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amort_Hotels, Leiter Öffentlichkeitsarbeit at Park Hotel Mignon & Spa, responded to this reviewResponded 7 July 2014

Dear Marie,
what can we say? You leave us speechless! We are overwhelmed by this outstanding review. Thank you very much!
Now we just have to wait for you next visit here at the Park Hotel Mignon- we hope very soon!

With best regards from the whole Mignon-Staff and the Glatt-Amort Family

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Reviewed 3 June 2014

We have been to Italy for the last seven years - always to a different part - and were running out of Italian ideas until, when thinking we might try a different country, we noticed Merano in the Ingham's brochure. They had four hotels on offer in the town and, though it was a little more expensive than the others, we decided on the Mignon. This turned out to be an inspired choice.
I can't say we usually stay at five-star hotels - normally four-star where available - but this hotel was so far far ahead of anywhere we have stayed before it was quite remarkable. As a fairly down-to-earth couple I think we might be put off by the pretentiousness of some top-of-the-range hotels, but this did everything that you would want of a hotel, and much more, but in a fairly understated way.
On arriving at the initially rather unprepossessing entrance the receptionist suggested we just leave our bags outside to be taken to our room while we had a glass of prosecco to relax us after the somewhat long transfer from Verona (ca. two hours). Suitably refreshed, we were shown to our room (second floor) and were very pleasantly impressed by the decor and size: a big bathroom; an enormous bed; plenty of wardrobe/storage space and a large balcony. Italian hotels often seem to be either all chrome & glass or heavy 'period' decoration, both of which seem to be popular/unpopular in equal amounts with visitors. This was neither: light and airy and quite English in some ways. Needless to say, it was spotlessly clean.
The roof garden; the gardens; the swimming pool etc were all tremendous, and always very quiet and peaceful...though this of course may have been because of the time of the year.
The food (we went half-board) was absolutely stunning. Several courses every evening (no repeats in our ten days) but, as others have commented, the balance and timing of the courses meant that you didn't feel overfull at the end of the experience. And enough choice to satisfy even the fussiest of eaters (e.g. me!).
Breakfast was equally excellent. All the 'usuals' expected of a continental hotel, and the plus of eggs cooked to order (omelette, fried or scrambled): such a change from the industrial quantities of yellow gloop masquerading as scrambled eggs in so many hotels!
Most of the staff speak a little English, but if you know a bit of German or Italian (many are bilingual in this part of Italy) it certainly helps. In the town I would say German was, by a long way, the main language heard...except from a very helpful Italian lady in an excellent gelateria by the river.
The hotel provided a free Merancard which gives free transport on the buses and trains within the Sud Tyrol region, providing a huge numbers of possibilities for getting out and about. The card was also valid on some (but not all) cable-cars and chair-lifts, as well as giving free entry to several of the excellent museums in the area. At a rough guess, it must have saved us 80-100 euros in the ten days.
There are many, many wonderful walks in the area ranging from gentle strolls along the lower-levels of the hills/mountains, to rather more energetic hikes reached via cable-cars. Generally they are extremely well signed...much better than in the UK.
The gardens of the Trautmannsdorf Castle are particularly fantastic (Garden of the Year in 2013?) and certainly a must-visit if you are in the area: we went twice but still missed quite a chunk!
Not yet 'discovered' by the English yet, it would appear. There were only two other English couples in the hotel when we were there...and we were the only ones staying for the first time! We would most certainly go back again, there are still plenty of places in the area we would like to see, and the Merancard makes all the travelling free!
One last 'plus'. We have travelled with many companies to Europe and have had several good (and some not-so-good) 'reps'. Ian, the Ingham's rep, was by far and away the most helpful, informative and hard-working rep we have ever come across.
All-in-all one of the best holidays we've had in the last fifteen years...shame it rained all day on Wednesday. But then we can hardly blame Merano or the hotel for that little glitch, can we?!

  • Stayed: May 2014, travelled as a couple
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4  Thank Retired7206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adria_belvita, Leiter Öffentlichkeitsarbeit at Park Hotel Mignon & Spa, responded to this reviewResponded 5 June 2014

Thank you very much for this outstanding and charming feedback! You left us speechless and we are deeply grateful for this marvelous appreciation of our work.
We look forward to seeing you soon!

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Reviewed 27 May 2014

We went to Park Hotel Mignon by incident - and were so satisfied that we would have liked to stay longer.
The hotel is a real gem. Fresh flowers in the rooms, a fantastic garden, refurbished rooms and bathrooms and an innovative pool concept (with an indoor beach).
The location of the hotel is very good, just minutes away from the center, but completely quiet.
We tested the restaurant, too, and liked it very much.
To sum it up everything in the hotel is above the "normal" 5star-standard and (service-wise) makes up to the best hotels we´ve ever been.
We had a standard room (as it was for one night only), but saw a junior suite and would opt for that when staying for a longer period.

Room Tip: We had a standard room (as it was for one night only), but saw a junior suite and would opt for that...
  • Stayed: April 2014, travelled as a couple
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1  Thank LuxTravel4Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amort_Hotels, Leiter Öffentlichkeitsarbeit at Park Hotel Mignon & Spa, responded to this reviewResponded 5 June 2014

Dear Britta,
thank you for this beautiful feedback. We always do the best we can to grant our guests an unforgettable and relaxing holiday.
A positive evaluation like yours makes us happy and shows us that we are on the right way.
Thank you and hope to see you soon!

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Reviewed 17 April 2014

family-run hotel with very intent, friendly and skilled staff, distiguished cuisine, convenient rooms with a/c, balcony, intl. channels and docking station, well appointed spa with salt water whirlpool, excellent breakfast, 5 minutes walk from downtown Meran with its fascinating scenery. no complaints :)

  • Stayed: April 2014, travelled with friends
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1  Thank M. W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amort_Hotels, Leiter Öffentlichkeitsarbeit at Park Hotel Mignon & Spa, responded to this reviewResponded 5 June 2014

Thank you for taking the time to leave us your evaluation. We are very happy that you enjoyed the stay at our Hotel.
We are always working to listen to the wishes of our guests, and understand their expectations and are very grateful that you appreciated it.
With best regards from the sunny Merano - hope to see you soon!

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Additional Information about Park Hotel Mignon & Spa

Address: Via Karl Grabmayr 5 | 39012 Merano, 39012, Merano, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Merano
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Merano
#8 Romantic Hotel in Merano
#11 Spa Hotel in Merano
#12 Luxury Hotel in Merano
Price Range: £246 - £373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hotel Mignon & Spa 5*
Number of rooms: 50
Official Description (provided by the hotel):
The Glatt-Amort-Ellmenreich family is delighted and proud to present Park Hotel Mignon to you all as a member of the Small Luxury Hotels of the World group for the first time.Park Hotel Mignon was built by our family in 1967 and we are happy to say that it has been in our hands, as both owners and managers, for almost four decades.It is in a really central yet wonderfully quiet, secluded position just a few minutes? walk from the river Passirio, the ornate Liberty-style Kurhaus and fascinating shady shopping arcades. ... more   less 
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