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“Mixed feelings”
Review of Wessobrunn

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Wessobrunn
Ranked #36 of 56 Hotels in Merano
kortrijk
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Mixed feelings”
Reviewed 31 August 2012

We stayed 5 nights in Hotel Wessobrunn and our opinion is only moderate positive.
The hotel has a friendly staff and is located some 2 miles outside the center of Merano, surrounded by the vineyards. The rooms are very spacious and comfortable with a private terrace (room 104), and a very practical bathroom. The garden is marvellous, with a swimmingpool (very cold water) with not enough deckchairs.
Dinner and breakfast are served in the same place, and if you're lucky you can eat at the summerterrace with a splendid view. Breakfast is great, dinner is good but the kitchen is litte creative, a pity. Great problem: dinner is served between 6.30 and 7.30 p.m. If you arrive at 7.15, the buffet is half looted. Result is that the restaurant is empty against 8.30.
On sunday the restaurant is closed and therefore we had to pay 26 euro less. 26 euro for a 4-course menu for 2 persons??? the Cook works apparently with very cheap products. Five euro per hour was also asked for internet. As far as we are concerned, this is similar to theft if you paid 160 euros a night.
We have the impression that this nice hotel mainly aimed at an older (German) audience, and not enough thinks in function of the (not-germanspeaking) tourist and his expectations.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stefvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Tel Aviv, Israel
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 23 September 2011

we arrived to Merano with mo hotel reservations and went to the tourist info in order to get some assistance. the front desk representative were extremely helpful and advised regarding the several options we have. she showed us some hotels and at the end we chose hotel Wessobrunn. and what a choice it was!
this small beautiful hotel is located on the hill, 10 minutes driving from the center of the city.
we were offered bed and breakfast for 120 Euros.
the place is absolutely sweet with spacious rooms (including bath!) sweet balcony (although we didn't get those with the view to the valley)
there is very very nice outdoor pool with quite cultivated garden around it (though the water were a bit cold).
breakfast was very rich including the coffee (a really good Latte macchiato)

couple of things to improve:
staff was a bit antipathetic (specially the manager in charge) and too fixed.
maybe it's their culture but from my point of view, if you are running a hotel and you have 2 new guests, you should do your best to let them feel welcomed and happy, and express more hospitality, even if they didn't make a reservation 3 months ago as all the rest of the guests probably did...
the reason I'm saying that is because they didn't let us join the dinner due to the short notice.
is 4 hours a short notice? when you prepare a dinner for about 50 people, I think that adding 2 more courses should be negligible.
no doubt that they were out of creativity, and too fixed.
a good hotel staff should be measured with his resourcefulness. in this case they were a too incompetent.
in addition although they had WIFI infrastructure, they charged for issuing a password- a bit
petty for my perspective.
without those 2 issues I would have rate this hotel as excellent.
overall- good reward for your money.

Room Tip: ask for room with the view to the valley. in addition, notice that tables are fixed for all meals yo...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank reliabletraveller777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wessobrunn

Property: Wessobrunn
Address: Via Laurin 99 | 39012 Meran, 39012, Merano, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Merano
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #36 of 56 Hotels in Merano
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Wessobrunn 3*
Number of rooms: 30
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