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“Nice but with a big caveat”

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Ansitz Plantitscherhof
Ranked #6 of 54 Hotels in Merano
Certificate of Excellence
Reviewed 16 August 2011

Never been to Meran and selected Hotel on basis of reviews on the site. Suburban location among villas is a touch remote but we found the hotel without too much trouble. The relatively ordinary patch of ground has been cleverly enhanced by all sorts of decorations, good architecture and furniture. Room (in the newish extension) also very nice. We had half board and choose from a menu that gave a few choices for each course. That is when the trouble started. Already on the first evening we were wondering about a somewhat slow service, lots of eye rolling between us and the neighbouring tables...second evening not much better...on the third we were lucky but one had to feel uncomfortable as the table next to us sat for nearly one hour without getting any more food after the second of five courses. When I mentioned this to the Maitre d' and asked him to have one of the owners to come and see us he told us to go to reception after dinner and speak to one of them. Which I did - not suspecting to get a drubbing from the owner's wife. How could I dare to complain about them/her to staff, I was a guest (sic) in her house....etc etc I always thought that the Tyrolian mind was a tad closed by the presence of the mountains and that one should not expect polished charme but to be treated like this as a paying guest with a valid complaint sets a new standard in arrogance. I guess the reader can sense that the hotel will not see us again and anyone who expects somewhat speedy service in the restaurant would be well-advised to stay clear. Pity, the breakfast buffet was very nice (you can even press your own juices). The irony is that the hotel makes a lot of the fact that it is family run, but they don't seem to wish to interfere with staff in the restaurant, the husband of the house was pretty invisible - maybe ordering more wine, there is a 3500 Euro Grand Cru on the Wine List in case you are a connoisseur

  • Stayed: July 2011, travelled with family
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12  Thank helg58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 - 50 of 630 reviews

Reviewed 9 August 2011

We stayed for 1 week in July, I liked really very much the location and the food. Unfortunately it's not a hotel for children as most of the customers are couples and just want to relax, therefore you always feel a little bit embarassed if your kids are playing around.
The owner Mrs Gufler is an unpleasant person and has rude manners. All the waiters were very polite .

  • Stayed: July 2011, travelled with family
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4  Thank ppaolo73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2010

a man can not ask fir more ! perfect hotel for relaxation and spa ! very good food, very nice staf !

  • Stayed: August 2010, travelled with family
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1  Thank asher8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2009

A very nice place to stay a while.There are for sure in the Merano region hotels with a better view on the Dolomites, the atmosphere, very high service attitude of the staff and especially the wines of the Plantitscher Hof must be unrivalled! Breakfast is a present, every morning again. And during the day you can enjoy swimming (both indoor and outdoor), work (if you like under guidance) in the fitness facility, be present at one of the many events the hotel organises daily (walking trips, visit the impressive wine collection of app. 18.000 bottles in the hotels cellar, etcetera - the range of daily events is very wide that everybody will find something of his/her preference) or visit the charming town of Merano or go to larger Bolzano. And after that, the Big Final waits: dinner in the atmospheric hotel yard with oleanders, cypresses and palm trees. If travelling with young children: you'll have a good sight on playing children, while the dedicated, friendly and professional staff (mild to children!) serves you very tasty dishes and very fine accompanying wines. The level of the service offered is excellent - you can make use of it, but the staff is never 'pushy'. One critical remark: the swimming pools are during some hours closed for children. The Plantitscher Hof deserves this positive recommendation!

  • Stayed: August 2009, travelled with family
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1  Thank Max032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2005

We discovered this hotel by chance...chose it because of the meaning of the name....We staid there 2 night in a superior room (very nice and cosi room, perfect bathroom). The hotel is owned and runned by the Family, I guess it makes all the difference!

They have a crazy nice outside pool and a wellness area (Tyrolean sauna, Scented Turkish bath, Indoor swimming pool with starry ceiling, Sunbed, Massages). All this in the middle of the vineyards!

The breakfeast is simply faboulous (maybe the best I´ve ever had for a 4 stars hotel).

Staff is very friendly and this hotel made our first nights in Italy an unforgeattable moment.

As the first spoken language in Merano is German (austrian German) all the place is full of German and the hotel too.

We will definetely go back If we stop by Merano again.

  • Stayed: July 2005
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6  Thank Dan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank YNNEJ4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile
Google Translation

Stayed: November 2017, travelled as a couple
Thank Marco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ansitz Plantitscherhof

Address: Via Dante Alighieri 56, 39012, Merano, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Merano
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Merano
#2 Family Hotel in Merano
#4 Spa Hotel in Merano
#5 Luxury Hotel in Merano
Price Range: £242 - £430 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ansitz Plantitscherhof 4.5*
Number of rooms: 35
Official Description (provided by the hotel):
Our Ansitz Plantitscherhof, the 4-star hotel above the rooftops of Merano, particularly impresses with its high standards of quality. It is evident throughout the premises: from the cellar - where our vintage wines are stored - to the roof, where we offer our Body & Mind Programme with our guests on the terrace. Come and visit us. We look forward to seeing you. ... more   less 
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Also Known As:
Ansitz Plantitscherhof Merano

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