We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“pure bliss”
Review of Grand Hotel Trento

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Grand Hotel Trento
Ranked #4 of 36 Hotels in Trento
Certificate of Excellence
Reviewed 5 January 2014

stayed over the NY period and this hotel is right in the heart of trento city centre. It is very majestic and grand, and from outside it is all lit up making the hotel truly a beautiful one. Service especially at reception, is quite a rarity in Italy, usually Italians are a bit maybe brusk and not very very helpful...but not here, Fatima and the rest of the team took certainly time to help, guide us for what was happening for NYE (nothing at all in Trento unfortunately this year!!), they even noticed we were departing very early and would have missed b'fast, and they told us they would prepare a b'fast package for us to take with us! The room is very spacious, we had 616, almost on our own on that side of the hotel - just a huge terrace next to us which is absolutely beautiful. You can go on the terrace with a glass of wine and just enjoy the view of the mountains. Room had lots of storage space, a superb bathroom, lovely amenities which were replenished daily (even if we had not used the item), no minibar freaky rules (you can empty it to store your items and no complaints whatsoever), and very very comfy electronic controls for the lights, heating, and DND by your bedside - definitely not 4 star but a 5 star room and service! The best part of it all in my opinion was housekeeping. They would completely overhaul all the room and not wipe around stuff like other even 5 star hotels would do - they would fold all our clothes again, clean the bathroom to a point that not even a speck of water stain was there, replenish everything and leave ample number of different towels for our needs. Once we left our DND sign on and when we came back from a tiring day at 7pm we found out the room was not made, rightly so. We phoned reception thinking there was nothing that can be done as usually hotels (even 5 star) tell you housekeeping work till 5pm, but no, the receptionist told us it can be done straight away. We went for a walk to the city (3 mins) and came back to an amazing welcoming warm room. Thanks! The only negative thing that for me was quite disturbing, being a light sleeper, was that, since the room is close to the lift you can hear the lift mechanism working, not the usual noise from the lifts opening or closing or people coming out, it is like a very low frequency noise like a jackhammer softly working whenever someone uses the lift. Due to this, I did not sleep well for 2 nights. Breakfast is also very limited, almost like continental - only two hot items and service very very slow.They can also improve on the room service menu, as sometimes when it is snowing or raining, and you dont feel like moving from your room, good room service would be good, both for the client and also for the hotel! They have a restaurant but limited choices and also quite pricey! All in all, the best hotel I have ever stayed in all Italy! Would rate it a 5 star!

Room Tip: the higher the room the better the view. ask for a room away from the elevator
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jamaica29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANDREA A, Direttore at Grand Hotel Trento, responded to this reviewResponded 7 January 2014

Dear Jamaica29,
Thank you for writing such a wonderful review, I am so grateful that you took the time to share your experience with others. Sorry to hear you had a few minor issues, we are aiming for perfection, consistently and whilst I am very pleased our team reacted so positively we will use your feedback as a learning opportunity. We are all looking forward to welcoming you back to the Grand Hotel Trento!
I wish you a very happy New Year.
Best regards.
Andrea Allegro.
G.M.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,492)
Traveller rating
Traveller type
Time of year
Language

202 - 208 of 1,492 reviews

Reviewed 1 January 2014 via mobile

Checked in this hotel for one week between new year. Hotel service is excellent and room is very nice and housekeeping are the best ever, they keep room immaculate. Wifi is now free of charge in room (very good connection). Room we had is number 616, which has a very nice view and your practically alone.i.e. close to the roof patio (recommend room very much). Hotel staff are extremely helpful and in your room on both bedside tables you have.controls to do dnd sign and switch off lights almost bulb by bulb with a button. Hotel staff also all speak in very good English. Only 2 faults are: breakfast is not very good and service is not good either and you have very small.choices. Also room is close to lift and u can hear lift working from your room, which is quite noisy. For a 4 star room is extremely good quality, location is excellent and would return back when in trento.

Stayed: December 2013, travelled as a couple
Thank AND170282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANDREA A, Direttore at Grand Hotel Trento, responded to this reviewResponded 2 January 2014

Dear ANDNat121,
We are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback. Thank you.
We wish you a very happy new year.
Andrea Allegro

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

This wasn't our first stay here as we always stay here when we're in Trento and always enjoy our visit. Check in was very quick and the receptionist was very friendly. Rooms are welll decorated, bathrooms quite small but fine for a quick visit and extremely clean. Breakfast buffet has a good variety of items and along with normal coffee they serve espresso and cappuccino. Great location, about a 5 minute walk to the Duomo. We wouldn't stay anywhere else.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chrella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANDREA A, Direttore at Grand Hotel Trento, responded to this reviewResponded 20 November 2013

Dear Chrella,
Thank you for taking the time to share your lovely review about your recent stay with us.
I was delighted that you enjoyed your stay at the hotel and I thank you for recommending us to fellow travelers, I hope to welcome you back very soon.
Kindest regards.
Andrea Allegro

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

This hotel has old world charm. Fantastic customer service. Beautiful room and hotel. Comfortable. Showing some of it's age in the rooms, however, the room has the nice touches that you do not get any place else. Bed is comfortable, bathroom is roomy. Shower is typical in it's size for Europe. Not our big US showers, but, it does the trick. Breakfast looks as good as it tastes. Lovely display and coffee to order. Hotel includes a Trento entry card for the sites as well. The location is a quick walk across a park in front of the train station a quick right and it is right there on a corner. Close to the center and many sites. You will not be disappointed.

Room Tip: I could not comment our room was fine, no noise
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HappygoluckyPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANDREA A, Direttore at Grand Hotel Trento, responded to this reviewResponded 20 November 2013

Dear Happygolucky Phoenix,
Thank you so much for your great comments on the staff and service, your support of the hotel is hugely appreciated and we look forward to continuing to welcome you back to Grand Hotel Trento for more exceptional experiences.
Kindest regards.
Andrea Allegro.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

This was the perfect hotel for my trip to Trento. The location is a very easy walk to the square with the cathedral and other sites and shopping in old town. The castle is also an easy stroll. The hotel itself is very nice and the service from the front desk was excellent. The woman gave us some very good restaurant recommendations and even booked us into a place later that night and another for lunch the next day.The room I had was a decent size, with the bed dominating and it took me longer than it should have to figure out how to turn the lights on, but it had an amazing balcony with a view of the mountains and old town... just stunning to sit out and night and enjoy a beer. The room was clean and the bathroom very nice. Can't say enough good things about this hotel... the morning breakfast was also very nice. Probably the only downside was the service in the bar was VERY SLOW. I would definitely stay here again when back in Trento.

  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ethan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANDREA A, Direttore at Grand Hotel Trento, responded to this reviewResponded 18 November 2013

Dear Ethan L,
Many thanks for the kind words you have shared with us on Tripadvisor.
I am very pleased to know that you had a pleasant stay at The Grand Hotel Trento
We always make sure that we do our best to improve the quality of services & maintain the high standards at Grand Hotel Trento.
We hope to welcome you back in the very near future.
Kind Regards.
Andrea Allegro

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013 via mobile

The place is very good, very wellfurnished, clean and cozy, its location is strategically close to the main attractoons, as the city centre. People are friendly and helpful. Breakfast is simple, but quality and quantity are enough to satisfy anyone. 4 stars well deserved. Recommended.

Stayed: November 2013, travelled on business
Thank icemandvd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANDREA A, Direttore at Grand Hotel Trento, responded to this reviewResponded 15 November 2013

Dear icemandvd,
Thank you for your kind comments following your recent visit, I was delighted that you
enjoyed your stay at the hotel especially the location, breakfast and the team.
We all look forward to welcoming you back very soon.
Best wishes.
Andrea Allegro.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

Train and city center are with in two blocks and perfect to stretch your legs and not have to taxi. Staff is friendly and happy to help. Rooms are pretty big for Italy and windows open for fresh air which is always nice. Internet is a bit slow but I except slow access. Beds and pillows are comfortable but bathroom shower can get the floors pretty wet if you do not pay attention.

Stayed: June 2013, travelled on business
Thank JWolff72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANDREA A, Direttore at Grand Hotel Trento, responded to this reviewResponded 7 November 2013

Dear JWolff72,
I appreciate the time taken to post feedback and was happy to hear that you enjoyed your stay. We look forward to welcoming you back in the near future.
Kindest regards.
Andrea Allegro
G.M.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Trento hotels
3.1 mi away
B&B Hotel Trento
B&B Hotel Trento
#5 of 36 in Trento
1,148 reviews
0.1 mi away
Hotel Buonconsiglio
Hotel Buonconsiglio
#11 of 36 in Trento
395 reviews
0.9 mi away
NH Trento
NH Trento
#3 of 36 in Trento
703 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Villa Madruzzo
Villa Madruzzo
#2 of 36 in Trento
890 reviews
0.5 mi away
Hotel Everest
Hotel Everest
#12 of 36 in Trento
173 reviews
0.1 mi away
Hotel America
Hotel America
#7 of 36 in Trento
568 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hotel Trento? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Trento

Address: Piazza Dante, 20, 38122, Trento, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of Trento > Trento
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Spa Hotel in Trento
#4 Luxury Hotel in Trento
Price Range: £78 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Trento 4*
Number of rooms: 136
Official Description (provided by the hotel):
A 4 star hotel in the historic center of Trento for a stay with maximum comfort. A location equipped with elegant spaces in which you can organize private or business events. A cosy and refined cafe that is an oasis of tranquility in the heart of the city. At the end, relaxation and indulgence in our Wellness Center, to devote to ourselves the attentions that make us feel in form. This is the Grand Hotel Trento. The warmth of tradition and the Trentian hospitality, the style of a fin-de-siècle atmosphere and the efficiency of technology in one of the most beautiful historical centers of Italy ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Odigeo, Booking.com, TripOnline SA, Expedia, Hotels.com, Ebookers, HotelsClick, Evoline ltd, getaroom.com, Cancelon and 5viajes2012 S.L. so you can book your Grand Hotel Trento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Trento Grand Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing