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“rude staff and dirty hotel”
Review of Hotel Plaza Padova

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Hotel Plaza Padova
Ranked #43 of 46 Hotels in Padua
Brussels, Belgium
Level 6 Contributor
119 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“rude staff and dirty hotel”
Reviewed 26 May 2014

The hotel is located around 5-10 min walk from the center and 20 min from the train station. It is a place well past its glory days with outdated furnishings. Everything had an old and slightly dirty feeling-especially the carpet. I did not dare walk on it barefoot.

The rude staff on the front desk did not help matters. Carlo and the young woman with the long black hair who checked us in are neither service minded nor even friendly. We did not feel welcome at all.

I had written in advance asking for a quiet room as we are light sleepers and were given a room facing the main street on the edge of the hotel over the trash that was emptied loudly at least twice during the night (separate recycling containers). Combined with traffic from the cars it was impossible to sleep. Note that the hotel was nowhere near full so I do not understand why we were put there despite my request.

On a positive note the breakfast was really good as were the staff there, who were welcoming and friendly.

Overall, I would recommend to avoid.

Room Tip: Don't bother they don't care about your preference.
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  • Stayed May 2014, travelled with family
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Helpful?
1 Thank Cleo123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
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Lucca, Italy
Level 6 Contributor
181 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 2 March 2014

This hotel is well located close to the historic centre. The rooms was large and very clean. The staff are friendly and helpful. An excellent choice for a short stay. I must say I was disappointed in the breakfast.

Room Tip: I would suggest you chose somewhere else to dine as the restaurant is dull and dated
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  • Stayed May 2013, travelled as a couple
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Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
quebec
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 February 2014

This hôtel is very OLD and it shoud get revempt. The rooms smell bad the beds are hard as a rock and the pillow is thin as a leaf. The decoration is well pas due and should be changed allo as the carpet that probable date from the 1800. They said free wi-fi but we on l'y hot 1 Day out of 5 because they said problems with the internet In the area but when you go to the café next door the internet works ?????? Go figure. Do not recommend this hôtel at all. The only good thing about this place is the location In old Padova. Just have a fixer upper and they shoud have success In the future. D'ont book your room In the front street side also the walls are very thin lots of noice.

Room Tip: Do not go there
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  • Stayed February 2014, travelled on business
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Helpful?
1 Thank gsrqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Padua hotels

Malvern, United Kingdom
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 November 2013

This is a very pleasant if unexciting hotel, with good rooms and bathrooms. Please will someone tell a previous reviewer that bidets have uses other than washing sore feet!
It is very well placed and you can walk to the Scrovegni Chapel in ten minutes.
When we arrived, the very helpful staff stored our car in the underground garage, and we were not charged for this.
Turn left, and you come to the excellent Antico Brolo restaurant.
Should we return to Padua, we will certainly stay here.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBM-PLAZA, F&B Manager at Hotel Plaza Padova, responded to this review, 2 December 2013
Google Translation
Spett.le John B,

grazie di tutti i complimenti inviati.
Ps: la prossima volta provi anche il nostro Ristorante Antenore è molto buono e.... comodo!

Al prossimo soggiorno a Padova.

Distinti saluti.
G.Favaro
F&B Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zagreb, Croatia
Level 6 Contributor
120 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 November 2013

Plaza is good hotel, It seems that the ratio costs - services is well balanced. Some segment of the hotel is little bit worn out, but rooms are fine, clean, restaurant service and staff good and helpful.
Location is good as well for little shopping in the Padua, reaching center easy! There is just great wine bar next door, good wi-fi connection in the rooms fro free. I will have no problems coming here again, we stayed with our group and will be absolutely Ok to come again!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank PilgrimWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Framlingham
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 October 2013

This was an efficient, reasonably friendly city hotel. I was there with a weekend guided tour, so a more than adequate breakfast was included, and two dinners for the group - the first much better than the Sunday evenng one, both in terms of food and service. The room was comfortable and quiet, though only one flat pillow was provided and no sign of a second one in the wardrobe. I would advise using the safe provided for any valuables left in the room. Bathroom included a bidet, which I appreciated because walking on marble and looking at frescoes is very hard on the feet!
A fellow guest asked for a wake up call and then left his room early without informing staff, and I noticed that his phone went on ringing for a very long time, so staff really tried.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank angelapage1055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBM-PLAZA, F&B MANAGER at Hotel Plaza Padova, responded to this review, 31 October 2013
Google Translation
Gentile Ospite,

La ringraziamo del Suo commento positivo sul soggiorno presso il nostro hotel.
Siamo dispiaciuti che sia stata disturbata dal telefono della camera adiacente.
Speriamo di poterLa avere ancora nostra ospite in futuro.

Distinti saluti.

G.Favaro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Union, NJ
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2013

Spent 2 nights here with a tour group. Room was fine and my best memory is the bar area where we met some very nice people. The staff was excellent. This is a typical city type hotel - not overly fancy but comfortable with a diversity of guests - business & pleasure.

Room Tip: No one is our tour group had any issues so I'm thinking all are good.
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  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
Thank MaryElizabeth2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBM-PLAZA, F&B MANAGER at Hotel Plaza Padova, responded to this review, 31 October 2013
Google Translation
Gentile Ospite,

Il nostro staff è da sempre il nostro punto di forza e anche nel Suo caso abbiamo avuto conferma di questo.
Ci piace che i nostri ospiti possano passare dei momenti di serenità anche grazie alla professionalità dei nostri collaboratori.
Nella speranza di averLa ancora nostra ospite,

inviamo i più cordiali saluti.

G.Favaro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Plaza Padova

Property: Hotel Plaza Padova
Address: Corso Milano 40, 35139, Padua, Italy
Region: Italy > Veneto > Province of Padua > Padua
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#16 Luxury Hotel in Padua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Plaza Padova 4*
Number of rooms: 142
Official Description (provided by the hotel):
Hotel Plaza Padova is at the centre of your holiday or business trip. It gives you everything you want with no messing about. 130 rooms divided into four categories: standard, superior, deluxe and suite. Hotel Plaza is in the very centre of Padua, the pedestrian zone is just 300 metres away: just step outside and you are in the very heart of the city! Hotel Plaza Padova is the centre-point of your business trip. You can depend on 3 meeting rooms with WI-FI connection, the quality of the restaurant and the convenience of the private garage. And at the end of the day, enjoy a well-deserved break in the gym. ... more   less 
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Also Known As:
Hotel Padova Plaza

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