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“Very calm and quiet” 5 of 5 bubbles
Review of Best Western Premier Hotel Sant'Elena

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Best Western Premier Hotel Sant'Elena
Ranked #63 of 386 Hotels in Venice
Certificate of Excellence
GreenLeadersSilver level
Marseille, Provence-Alpes-Cote d'Azur, France
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very calm and quiet”
5 of 5 bubbles Reviewed 6 December 2012

We stayed in this hotel for 6 nights, the staff were excellent and very accommodating. On arrival we were not sure we had been put in a Junior suite as booked and the reception staff let us look at all the rooms that were available until we were satisfied (as the building is a converted convent nearly all the rooms are different in terms of layout). This hotel promotes the fact that it is very quiet and it is§ I've never stayed in a hotel with so little noise, no neighbours banging doors or overloud TV it was amazing how quiet it was. The only time we were disturbed by noise was from the aqua alta siren at 6am, a little weird as we didn't know what it was perhaps they could warn guests during this time of year about it. The breakfast room which is also the bar was bright and airy and my only complaint would be that the breakfast was a little boring, there was quite a lot of choice but it was exactly the same every day, the cakes however were fabulous maybe they could put out less but vary them daily. The breakfast room staff were happy to make us fresh café latté every morning (or cappuccino, espresso etc.) and I believe you could order eggs from the kitchen. I would recommend to them to get some kind of toaster to put out for people to use they did say that the kitchen would make toast if requested but this might be easier for them. The hotel is a little off centre but the vapporetto service is excellent with a choice of lines to get you to where you need to go. Overall we were very happy with our stay and would recommend this hotel to others.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,427 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
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English first
Chicago
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 November 2012

This hotel has value and style. The rooms are clean, decor is classy, and the desk staff are helpful. The location is right if you would like to distance yourself from the crowds near the major vaporetto stops. It's easy to get to via the Vaparetto. You can also walk from the hotel to the Piazza San Marco stop in about 20 - 30 or minutes. The hotel is in a quiet, sleepy neighborhood. The hotel restaurant closes early and there aren't many restaurants near the hotel. The ones that are close by 9:00 PM or so. I will say that the locals in the neighborhood don't come across as very welcoming - I could be wrong, but that's based on my opinion after walking into a couple of nearby restaurants.

Room Tip: My sister's family were in the two level apartment style suite. It had an outdoor terrace and w...
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  • Stayed November 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kebadal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Welland, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 November 2012

We picked this hotel for our first trip to Venice, as we were catching a cruise ship from there. We decided to arrive a few days early and shake off some of the jet lag before boarding our ship. We are really glad that we chose the BW Sant' Elena. It is located about 30 minutes walking distance from Piazza San Marco or a short vaporetto ride. The water bus stop is located about 100 yards from the hotel and there is a small business area that includes a pharmacy, cafe, and supermarket (that sells wine). The area is very quiet and has a park between it and the waterways. We felt safe at all times, even after dark when we ventured out for a walk.
The staff all spoke many languages and were fluent in English. They were friendly and helpful with all of our needs. The rooms were large, very clean and comfortable. The bathroom was spacious and had a large shower stall along with a double vanity.
The lounge/restaurant located on the ground floor served an excellent dinner for us and the staff made us feel right at home. The food was fantastic and the service likewise. This was also a great place to go for a few drinks in the evening after a romantic walk along the canals.
Breakfast was included in our rate and was one of the best hotel breakfasts that we have ever had. A great selection of hot and cold foods along with the best cappuchino in the area.
There was even a free shuttle ride to the island of Murano to the glass factories if one was interested in glass jewelry .... like my wife. Just ask at the front desk.
We would return to stay at the BW Sant' Elena again and again, which is probably the best endorsement one can give.

Room Tip: We stayed on a higher floor away from the courtyard and found it to be a very quiet location.
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  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 24 November 2012 via mobile

A little hidden gem in Venice. Quiet and cute, the common grass area is a great place to relax. The breakfast had a variety of foods and wonderful coffee selection, one of BW's better breakfasts. Close to a water taxi stop that will take you to downtown, train station, or anywhere you desire. Make sure you buy your pass to ride before you arrive at the hotel because there is no place to purchase the pass at the stop by the hotel. The hotel was very convenient and out of the city. The staff was very kind and accommodating. We would definitely stay here again!

Stayed July 2012, travelled with friends
Helpful?
3 Thank NoTrip2Far
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey, USA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 November 2012

This hotel is located in a quiet neighborhood 50 meters from the Saint Elena vaporetto stop. The hotel is clean, comfortable, and serves a wonderful breakfast. The hotel and location are ideal for those returning to Venice who want a different Venetian experience. The small trattoria, local shopping, and residential streets is a far cry from the tourist inundated areas of the Grand Canal, San Marco, and Rialto sections of Venice.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JimandNancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 November 2012

Booked a junior suite at the Sant Elena which I found extremely good value for money. The room was clean with good furnishings although the lounge area was on the small side. This was more than compensated for by the friendly helpful staff. Breakfast was excellent and set you up for the mornings trip into the central area of Venice.
The pleasant walk into St Marks takes slightly longer than the 20 minutes stated in the guide however this could be due to the fact that we always found things to stop and explore along the route. This is easily overcome by taking the 10 minute trip on the vaporetto which stops only a couple of hundred meters from the hotel.
We arrived around seven in the evening and the hotel staff happily gave recommendations of where they would eat with their families in the area, which resulted in us spending a lovely evening in a local restaurant which could not do enough for us.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank David366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 21 November 2012

Rooms where ok but not 4star we had garden rooms which you need to walk through the restaurant to get there.. Once you enter the reception area you get bed smell from breakfast room. The staff at the reception was good and polite .
Breakfast really poor and not lots of tables so first day we sat on the other side of restaurant which was really really bad with little dead flys
Bed was ok and rooms clean with ac/heater working ..... Did not like this hotel
Distance is far like 30min walk to city centre where most good restaurants and bars are.
We did travel November and been lucky with tides but loved Venice

Tip:
2nights are ok as city is not to big I would say no more then 3nights to see everything I mean everything.
If u land in treviso get a bus which cost 13 euro return don't by it online is more they will give u timetable for return journey
Once in bus station take a boat to st Elena which is nearest stop to hotel boat ride is 7euro for 1h u don't need the boat as u will do the walking and see all the sites
Lots on nice bars and restaurants the do add service charge in all places and also in some cover charge .
3euro p/person is city tax you pay that at the hotel extra
Get a map from hotel will help u lots as iPhone maps or other smartphones not update lots of missing bridges or new ones
Water in canals smells a bit but not as bad as in summer
Everywhere English is spoken good
U need euros

  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank SyleLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Premier Hotel Sant'Elena

Property: Best Western Premier Hotel Sant'Elena
Address: Calle Buccari,10 | Sant'Elena, 30132 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Venice
#34 Business Hotel in Venice
#43 Luxury Hotel in Venice
#53 Family Hotel in Venice
#73 Romantic Hotel in Venice
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Premier Hotel Sant'Elena 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Venice
Venice Best Western

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