We arrived around 7pm and were greeted with an intercom and no face or person. Hardly welcoming. We were told to find our key on the bench which we did and then were told by intercom to go outside and walk down the alley to the door at the end. When we opened our room what a disappointment. We nearly cried. It was horrible and looked like some dorm room - it even had a double bunk down one end. The walls were all scuffed and marked from furniture rubbing against them. The curtains were only a piece of scrim on a rod - and even these fell down twice during the night. Not that they were much good as there was a bright street light right outside and the scrim did nothing to keep the room dark so we didn't get much sleep until we pulled jumpers over our heads each night to get some darkness. The bedspread was dingy, dirty and threadbare. Oh, and the tv - what a joke - it was an old portable cathrode ray one sitting on a little round table with the aerial stuck on with sticky tape. The room safe didn't work. The bathroom shower door didn't shut so we ended up with a pool of water on the floor every morning. Above the shower on the wall someone had endeavoured to stick some contact type marble style wallpaper to cover up something, who knows what, but it looked decidedly dodgy. Breakfast was ok and the room was spotless. Location was also ok. But this is a 2 star!!! Avoid at all costs.