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“Wonderful Stay in Venice”

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SINA Centurion Palace
Ranked #69 of 385 Hotels in Venice
Certificate of Excellence
Reviewed 16 June 2014 via mobile

Beautiful hotel in a prime location away from the touristy bustle of St Marks Square but only 5 minutes away from it using the vaporetto (1 stop from Salute on line 1). It was nice to be able to pop back to the hotel during the day if we needed to. It is very easy to walk everywhere if you do not want to use the vaporetto. We found the vaporetto especially useful of an evening (when I was in heels!) although my partner came home with sea legs for a few days! Dorsoduro is a lovely, quiet island with nice places to eat and drink - if you go out of the back of the hotel and turn right, keep following the streets round until you come to the man selling pizza out of the wall in the narrow alleyway, best pizza you will ever have and so cheap. The hotel was beautifully decorated and very clean. The staff were some of the friendliest and most attentive I have found when staying in an Italian hotel, they couldn't do enough for us. We had a small(ish) room looking over the back courtyard with a balcony at the side. The room was full of character with two big widows the open out to see the courtyard and wooden beams high above the bed. We felt very at home and settled in straight away. The bathroom featured a great big bath, a hand held power shower and a rain shower - perfection. The only problem we had was that we couldn't get the air con to work but assumed it wasn't on yet, in hindsight we should have asked about this at reception but didn't bother. We slept with the windows open on the first night as it was really warm in the room, I woke up with two huge mosquito bites on my face!! Breakfast was wonderful. Excellent choice of continental and all to a high standard. It was a real treat to see tiptree jams on offer and branded sauces to compliment the cooked breakfast too. There was bacon, eggs and tomatoes in buffet style servers but anything made to order came at a cost. We had breakfast outside one morning, it was lovely to look out into the grand canal and watch the city gear up for the day ahead. We didn't eat or drink at the hotel but it seemed quite expensive and there is so much choice outside of the hotel it seemed a shame to stay in. I booked the hotel in January and paid approx. £800 for four nights in a double room which as far as hotels of this calibre in Venice go, I think we got a great deal. I checked the week before we went and the same room had doubled in price. The following has no bearing on the hotel but I am mentioning it on here as I don't think there is anywhere else for it - I would not recommend using venicelink.com for a shared transfer. It cost us €100 for a two person return shared transfer and on our arrival into Venice we had to wait over an hour at the airport as the girl in the ticket booth struggled to get everybody sorted. She was more preoccupied with writing tickets out to give to the driver, she must have been practising her handwriting at the same time as it took forever! We could have jumped on an alilaguna and got to venice in the time it took her to arrange everybody. Then we were packed into a stifling boat for 30 minutes with 8 other people, the website suggested it would be shared between only 4 people. The reason I booked it was that we had an early morning flight on our return to the UK and I didn't want to faff on public transport at that time. The return transfer was late and the hotel couldn't reach anybody on the emergency number they provided! Utterly useless and very rude. Hats off to the porter and reception staff at the hotel though, they were fabulous throughout the whole problem. All in all, I would 100% recommend this hotel to anybody looking to discover Venice. Thank you Centurion Palace for a lovely break.

  • Stayed: May 2014
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2  Thank Lucy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveCP, Executive Office at SINA Centurion Palace, responded to this reviewResponded 4 July 2014

Dear Guests,
first of all thank you for having chosen our Centurion Palace in occasion of your recent stay in Venice.
Thank you also for this wonderful review! It is a great pleasure learning that your stay with us has been a wonderful one, and that you were fully satisfied with room, location and service.
We truly hope to have the pleasure to welcome you back again soon in the future.
With best regards.

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300 - 306 of 938 reviews

Reviewed 16 June 2014

I picked this hotel for the first part of our honeymoon because I didn't want the typical Venice chintz experience and Centurion Palace certainly is a modern styling. The decor was excellent (aside from the rather stark restaurant). The bedroom had a very comfortable (and big) bed with solid aircon and an i-pod dock. As others have said the maintenance (rather than cleaning) lets the rooms down. Our bathroom door lock was broken (and didn't look well fitted in the first place), the rainfall shower fell outside the cubicle doors and several handles were loose.
What made the stay special was the service. Aside from the delay in getting to our room (had to wait until 3pm) the staff were wonderful and helpful. In particular the complimentary meal we had on the last night - the head waiter was fantastic and made sure we understood what we could have and helped us pick an excellent wine.
I'd stay again despite the price.

Room Tip: there aren't many canal side rooms but ours at the back did have a terrace and was quieter for n...
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  • Stayed: June 2014, travelled as a couple
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1  Thank BeerDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveCP, Executive Office at SINA Centurion Palace, responded to this reviewResponded 4 July 2014

Dear Guests,
Thank you for the nice comments in regard of your recent stay here at our Centurion Palace, and for the wonderful compliments addressed to our Staff.
We are really happy to learn of your satisfaction with room and service.
We hope to have the pleasure to welcome you back in the future.
Best regards.

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Reviewed 5 June 2014

The Hotel Centurion is most definitely a five star hotel. They spare no expense when it comes to guest services and the location is one of the very best in Venice. However, this does come at a cost. Granted, we did not stay in one of the $1700/night suites, simple a much more plebeian $650/night rooms up on the top floor away from the Grand Canal. That being said, they treated us like we were one of the high rollers and that made all the difference. Highly recommended.

  • Stayed: May 2014, travelled as a couple
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1  Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

We arrived "James bond" style from the airport, whisked across the lagoon by speed boat (aka water taxi) and delivered safety, but somewhat windswept to the hotels Grand canal mooring.
Our rooms were not ready as we had arrived mid morning and our luggage was stored until our return later in the day.

We walked from the hotel (approx 20mins) to the main square or you can get the €2 gondola shuttle next to the hotel which runs from 930-1800ish.
Upon our return to the hotel later in the afternoon we were shown to our room, which although was not necessary the receptionist insisted on, she described the room as overlooking the courtyard, however I would describe the 3rd floor view as looking at the bedrooms opposite!
The room itself was very small and looked, although it probably wasn't, cheaply furnished.
Our suitcases were not in our room on arrival but delivered 2minutes later, I guess the porter was holding out for a tip.
The shower room (no bath) was covered in goldleaf, and had a large power shower - the only problem was that the water flooded the whole floor and leaked everywhere when using it as the drain could not cope.
Sleep quality was good, with a comfy bed and pillows however it is not possible to turn the air conditioning off at night which was unfortunate, although be careful leaving windows open as we did see a few Mosquitos.
Two free bottles of water were supplied daily and we had chocolate strawberries on arrival which was a nice touch.

The bar has a couple of outside tables overlooking the grand canal, there is also a courtyard area at the back of the hotel but occasionally you do get the unpleasant smells from the sewers here.

Breakfast is adequate, with a small but ok range of products (4 hot dishes) and mini cold buffet - again with some tables overlooking the canal, be aware of the seagulls. Although not quite as daring as the seagulls we have in the UK they will still rob you of your food in not paying attention!

Location of this hotel is ok, with easy access but i would probably try and stay somewhere else next time, it didn't wow me and I find the 5 star rating a little ambitious.

  • Stayed: June 2014, travelled with friends
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2  Thank TMC_london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

We stayed here for 3 nights in May and it was the experience of a life time. Everything about Venice sets it apart from other cities across Europe. The water taxi from the airport to your hotel's front door.....the gondola ride (which is expensive but as everyone who has had one will tell you is worth the money)........the wandering and discovering squares surrounded by beautiful architecture and lined with cafes and restaurtants all contribute to making Venice a magical place.

The Centurion palace was an absolute delight...it has a prime position on the Grand Canal...its rooms are boutique style and modern (which is why we booked it). The staff were very helpful and although the cost of a canal view room is outrageously expensive....for the experience and memories that will stay wit you it was worth every penny.

Save up, book a canal room and experience the very best of Venice, can;t recommend highly enough.

Room Tip: Save up and splurge on a Canal Facing room.
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  • Stayed: May 2014, travelled as a couple
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2  Thank Edinburghtwoplusone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveCP, Executive Office at SINA Centurion Palace, responded to this reviewResponded 3 July 2014

Dear Guests,
what a marvellous review! Thanks a lot for sharing your experience here at Centurion Palace with others.
We all are happy to read that your stay has been a delightful one, and that you were really satisfied with location, room and service.
Feel free to contact us directly for any future assistance you might need.
With best regards.

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Reviewed 1 June 2014

Was staying there with my boyfriend for the Venice carnival and Valentine s .. everything was perfect...from the rooms to the delicious in room breakfast. It was the best vacation ever! The room was fabulous, one of the best hotel rooms i have ever stayed in, and as i am a young hotelier i worked and been in a lot of luxury 5 stars. It was ..venetian... italian.. romantic..anthique, authentic but modern in the same time.. It even had a bathtub in the middle. What to say more, it was very comfy, excellent facilities and well decorated.
The staff was very attentive and respectful, even if we are quite young, we were treated like kings and queens. Didn t have the chance though to visit the swimming pool or fitness room.
However, not even a small critic to mention! At the end of our stay we even made each other a promise that we would come back and if we dont have the opportunty, we will return in exactly 10 years no matter if we are still together or not, our schedules or anything else. It was perfection!

  • Stayed: February 2014, travelled as a couple
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2  Thank Ioana1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveCP, Executive Office at SINA Centurion Palace, responded to this reviewResponded 3 July 2014

Dear Guests,
thank you for taking the time to post this wonderful review!
We are really happy to learn that you enjoyed your stay here at Centurion Palace so much: our aim making our Guests' stay as special and memorable as possible.
We look forward to welcoming you back again in the years to come!
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

Stayed for three days in may and was not disappointed . We arrived by water taxi from the airport straight to the hotels dock so no walk with luggage as is the case with many Venice hotels.
The bar and restaurant look straight out onto the Grand Canal so you can either sit inside or outside on the small deck watching all the boats going past.The hotel is directly opposite the Gritti
The room was small but very nicely furnished in a very modern style with a super bathroom.
The staff were all very helpful[except one lady who worked in the bar who seemed to dismiss our question with a superior shrug of the shoulders]
The hotel is a 10 to 15 minute walk to St Marks square but it is a lovely walk through the backstreets and over the waterways. Possibly would not suit some one with mobility problems.
Hotel were very helpful when i was unwell on the day we checked out and allowed us to stay in the room until 2 o clock even though they were full that night.

  • Stayed: May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank janehauk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveCP, Executive office at SINA Centurion Palace, responded to this reviewResponded 2 July 2014

Dear Guests,
thank you for this nice review and for sharing your experience here at Centurion Palace with others. We are glad to learn your stay has been a pleasant and good one, and do hope to welcome you back in the nearest future!
With best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SINA Centurion Palace

Address: Dorsoduro 173, 30123 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro / Accademia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#47 Luxury Hotel in Venice
#59 Romantic Hotel in Venice
Price Range: £192 - £466 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SINA Centurion Palace 5*
Number of rooms: 50
Official Description (provided by the hotel):
A 5-star hotel in Venice, Sina Centurion Palace overlooks the Grand Canal at the mouth of the San Marco basin, towards Dorsoduro. With direct access to the Grand Canal, our luxury hotel enjoys a unique position in Venice between the Basilica of Santa Maria della Salute, Punta della Dogana (home of the François Pinault Foundation) and the Peggy Guggenheim Museum. Our 50 rooms and suites at Sina Centurion Palace offer incomparable views over St. Mark's and the Grand Canal. Among the most renowned restaurants in La Serenissima, The Antinoo’s Lounge & Restaurant is an elegant and comfortable ambiance where to savour the best of contemporary Mediterranean cuisine accompanied by Grand Canal views. ... more   less 
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Also Known As:
Centurion Palace Hotel Venice

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