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Ca' Pagan
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Reviews (566)
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All reviewsquiet streetsan stefano squarevaporetto stopmarco pologuest houseboutique hotelour honeymoonsmall hotelrialto bridgepastriesmain sightsshort walkantique furniturelovely hotelwater taxideluxe roomvisit venice
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Reviewed 1 July 2014

Good value for the dollar, great location to the vaparetto and the main sites. I liked not being directly on the water because then you have even more privacy. The rooms are excellent and clean. The staff is most helpful in making arrangements for tours, cancelling stuff for you. Its a boutique hotel that oozes charm!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

We loved this Venetian gem!
The staff at the front desk couldn't do enough for you and give you a thorough briefing on Venice. All the recommendations they gave were great.
The breakfast was lovely and the location was very handy. The rooms were very well finished and the detail in the decorations were perfect.
We went there as part of our honeymoon and we were welcomed with a bottle of prosecco. Very thoughtful.

Stayed: June 2014, travelled as a couple
1  Thank MrsStacie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario P, Responsabile reception at Ca' Pagan, responded to this reviewResponded 29 June 2014

Dear guest ,

Thank you for providing valuable feedback on your recent stay at hotel Ca' Pagan.

Appriciation of the guests make us really feel proud and encourage us to improve our services.

we look forward to have an opportunity to welcome you again at Ca' Pagan.

sinecerly ,
Dharma Modi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

This six room hotel is about 100 steps from the San Samueli water taxi stop (taxi #2 only) and is an ideal place to stay in Venice. My wife and I recommend that you wait until you arrive in Venice and then buy a water taxi ticket for the length of time you will be staying (we bought a 3-day pass). St. Mark's square is about a ten minute walk to the west, and the Realto bridge is about 10 minutes in another direction. There is a small deli down the street were you can buy drinks and have sandwiches made, and there are plenty of nice restaurants everywhere nearby. If you don't want to walk, the water taxis pass very often and with a taxi pass, you can come and go at will. The staff is great and very helpful; the breakfasts were plentiful; and the hotel decor is like staying in a museum. The bed was comfortable and our air condition worked great. Alex, the person at the front desk at night, is a huge American football fan and also provided us with some great details about the masthead of a traditional gondola. All of the other front desk personnel gave us great directions to places we wanted to go and drew directions on our Venice city map that the hotel provides complimentary. We have already told our relatives planning a trip to Venice that this is where they want to stay if you want a quaint boutique hotel experience with a lot of personal attention and service. When we checked out to leave Venice, we felt like we were leaving long-lost family that we had only just met. We really enjoyed our stay.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MichaelNJamie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario P, Responsabile reception at Ca' Pagan, responded to this reviewResponded 23 June 2014

Dear guest ,

Thank you for providing valuable feedback on your recent stay at hotel Ca' Pagan.

I am very pleased to hear that you appreciate hotel decor " comparing with living museum ",efforts of the staff, breakfast, location and your heart touching words," leaving long-lost family that we had only just met "

appriciation of the guests make us really feel proud and encourage us to improve our services.

thanks again for raccomadation to your friends, relatives .
we look forward to have an opportunity to welcome you again at Ca' Pagan.

sinecerly ,
staff of Ca' Pagan.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014 via mobile

When booking the room, air conditioning was part of the amenities available. When I got to the hotel I was checked into an apartment which looked nothing like the photos. When I mentioned the aircon to reception they said they couldn't do anything about it. Apparently I booked a "unique" room. All I got was false advertising. The room was hot due to the muggy weather and I received about 10 mosquito bites over the two night stay. I would not recommend this hotel to anyone, there are plenty of other nice places to stay in venice that dont smell excrement

Stayed: June 2014, travelled as a couple
7  Thank aeb8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario P, Proprietario at Ca' Pagan, responded to this reviewResponded 16 June 2014

"Dear Guest,


in relation to what you have written in the review I have to contradict you:

 Regarding the fact that you have booked a" room only " you have made a reservation for our apartment, and not for one of the rooms in hotel Ca 'Pagan. In fact both are on our web site, and in portals where we have specified. If you wanted to book another room, you should have made another reservation.

 It's logical that the pictures do not correspond to the room that maybe you wanted: you have choosen an apartment, and in fact there are no pictures of the rooms of Ca 'Pagan that correspond to those of the apartment in any other portals.

 If you have asked to the reception, we could have help to solve the problem of mosquitoes, because the apartment was equipped with the mechanism that neutralizes them.

In relation to air conditioning I agree with you. Unfortunately, in those days we had to install a new air conditioning machine , which was supposed to arrive two days prior your arrival, but the supplier has been able to provide to it only on the day after your departure.

Also we wanted to point out, however one thing: I can understand your disappointment at certain things, but why did not speak out? Just speaking could have solve all problems.

We are concluding with saying that when the staff (cleaning lady) went to clean the apartment on the day of your departure, she has found a thing which was unpolitel: the kitchen salt that we supplied was thrown all over the tables in the kitchen, and everywhere, and the bed sheets where thrown together with dirty towels around the dining room. Which was not justified to us. If you wanted something, you could have just told us .

Ca’ Pagan
Mario Pagan

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Reviewed 10 June 2014

We stayed for 3 nights at Ca Pagan, the location is quite central and the access is easy by boat from the train station. The room are very stylish and the staff very welcoming. Good advices on nearby restaurant and activities we only had a small issue with hot water one morning in the shower and the air conditioning one night.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank The_Mightybarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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