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“"Very Venice"”
Review of Hotel Canal

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Hotel Canal
Ranked #261 of 385 Hotels in Venice
Yorkshire, England
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“"Very Venice"”
Reviewed 2 November 2013

My partner and I booked via our travel agent to stay here for 2 nights before joining our cruise ship. The hotel is very well located for arriving at Piazzale Roma (Bus Terminal) as we only had to carry our suitcases over 2 bridges to arrive at the hotel - which we quite welcomed! Yes, it does look tatty from the outside but we read many reviews on tripadvisor and still went along with an open mind and our experience was certainly 'don't judge a book by it's cover" as we got just what we expected and wanted - a typical venice bedroom - large double bed - two windows that were shuttered, draped and curtained to the floor - clean - spacious and "very venice". I would have liked tea/coffee facilities in the room but was happy with the very reasonably priced mini bar/fridge contents. Breakfast was continental but again welcomed by ourselves. My partner loved the fresh croissants with a slight powered icing sugar coating to them. Staff gave a service but were not over friendly.

Venice is amazing (and even more so cruising in and out of)!! We walked the many streets/squares and journeyed on the vaporetti water bus (12 hour pass cost euro18 each) but beware they do become very cramped.

Would we return to Venice again? Yes, yes, yes, it is beautiful and there is so much to explore. Would we return to Hotel Canal? Maybe, as the location is ideal but there looks to be a lot of lovely hotels which we would perhaps try.

Room Tip: A canal view to the front would have been nice but perhaps noisy. Our room at the back was quiet an...
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  • Stayed October 2013, travelled as a couple
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1 Thank notlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (224)
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Boston
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2013

Our stay got off to a bad start when we were given a double room rather than the twin that we requested. The staff person claimed we had not made the request and challenged us to prove it by showing the email we had sent, which we couldn't do because there is no wifi available. This person was not pleasant although he did eventually find us a twin room in their sister hotel down the street. The building smelled like mildew, room was cramped, dingy and dated - I'm pretty low maintenance but this was below my bar. Breakfast was limited and bad - stale croissants, canned fruit cocktail. The positive, as other writers have noted, were the location right on the Grand Canal and a quick walk to the bus and train stations and vaporetto.

  • Stayed October 2013, travelled with family
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Thank tabBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Venice hotels

Wisconsin
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 28 October 2013

We stayed here following a cruise and prior to flying back to the U.S. The location is very good - directly on the water, close to restaurants, shops etc. However, it is very dated and needs major renovation and remodeling. The furnishings are very worn. The "bedspread" on our bed actually had a big hole in it and our door had holes near the bottom along with a rather scary "lock". The staff is very nice and helpful and speaks English which we greatly appreciated. The room and bathroom were clean, but I couldn't get past the worn looking bedding and my skin crawled all night.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank danandtami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 October 2013

We stayed in room 101 on Sunday 20/10/13 after a Mediterranean cruise, although our room was very clean I'm glad it was for only one night.
The rooms had material covering the walls not paper or plaster which seemed bizarre and made the room look dark and dingy, the furniture I think was supposed to look shabby chique which also made the room look dingy. The bed was only a double with a sheet, blanket and top cover, not a duvet and only one flat pillow each. Although there was a TV the only English channels we had were BBC news and CCN.
The staff were very nice and the manager spoke good English but although we arrived with our luggage at 8am we could not book in until 1pm which was understandable as the hotel was full but we were allowed to leave our cases.
The breakfast was the usual continental but the juice machine or toaster were not switched on either that or they didn't work. The breakfast fruit was actually tinned fruit cocktail !! The coffee and tea were undrinkable so we had to wait until we checked out to go for a decent drink.
We were lucky enough to get a room facing out onto the canal which was nice but beware the mosquitos they definitely bite !!
Overall because we were only staying one night and stayed out until late this hotel served its purpose but if we had to stay more than one night we would definitely have found another place to stay.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Triciafifife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013

I lived in this hetel on Sep.30, with my friends, in a triple room.
The hotel has a good location, just nearby the transportation stations. it's convenient for us.
but the room is a little bit small without window sight
the price might be higher than other hotel we lived in Paris, Florence and Roma.
Overall, it's not bad to choose hotel canal.

  • Stayed September 2013, travelled with friends
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Helpful?
1 Thank XIAOYUAN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakham, United Kingdom
Level 6 Contributor
431 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 12 October 2013

My first trip to Venice was marred by this apology for a hotel. I felt let down by Trip Advisor as some reviewers had given this place 'Excellent' and 'Good'. I can only assume these people are not used to staying in hotels. We arrived at night and had I seen this hotel in the daylight, I would not have stayed here. As it was when we saw it by day from the canal I thought 'What a dump'. Who awarded it three stars? And yet it does function as a hotel. There are reception staff (who can barely look at you), there are rooms (though dated, ours was clean and we slept reasonably well), breakfast is provided (though of average quality). However, the whole feel of the place was one of neglect. In our room, the curtain frame which was the width of the room, was coming apart from the ceiing, the bidet was cracked, the drain cover in the shower was broken and there were cracked tiles, and the light fittings were loose. The whole place needs a make-over (and why not as it is in a prime position on the canalside and only two bridges away from the bus and railway stations and the cruise terminal). The public areas are dusty and in need of a complete spring-clean. There is NO lift and NO help. The dining area is shared with another hotel, the Walter. (?). Please, stay elsewhere.

Room Tip: DON'T. Choose another hotel.
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  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank ge0rgiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 October 2013

This was the penultimate hotel of our 3 month sojourn through Europe so we are pretty experienced hotel users by this time. Sadly this was also our most disappointing experience. The hotel is dingy and tired looking. Our room was particularly dull, and peeling paint and obvious damp seemed to pervade the hotel more generally. The general attitude of the staff was clearly below that which we had experienced all over other parts of Italy. The staff were efficient enough but lacked the pleasantness and helpfulness that has characterised all our other Italian Hotels. The plus side is that our room was clean with a working air conditioner and fridge, and the breakfast was perfectly fine. Other downside was that wifi was extra cost and not available in the room. However biggest downside by far is the paper thin walls and no soundproofing. Sleep is utterly impossible in this hotel.

The hotel does not operate at the stated 3 star level. Contrast this with an earlier review of ours of Hotel Villa Steno in Monterosso which is also rated at 3 stars but which was clearly in a very different league to the rather sad Hotel Canal.

We will return toVenice as it is a superb city, but we spent the first half day getting over our disappointment with our Hotel. Not Venice's fault of course, but make sure you don't have the same experience!

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Ruby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Canal

Property: Hotel Canal
Address: Santa Croce 553, 30135 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #261 of 385 Hotels in Venice
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Canal 3*
Number of rooms: 17
Reservation Options:
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