We stayed at Hotel Palazzo Giovanelli for 4 nights. A bit of help getting to this hotel from the airport if you're planning on staying here.. We bought a return ticket each for the Alilaguna Orange line water bus from a little ticket machine in Marco Polo Airport (27 euros pp). There are signs in the airport for finding the dockland (around a 5 minute walk). When you get there you will have to wait for the Orange line waterbus to arrive. When the water bus arrives tell them you want to get of at 'San Stae'. They should shout when at your stop. When you get off, to the left of the church is a little bridge, go over the bridge and walk down to the first alley way and down that little alley way is Hotel Palazzo Giovanelli. I had previously emailed the hotel asking the best way to get to their hotel and they quoted me 400 euros for a private speedboat to the airport and back. Extortionate!! Use the Alilaguna it was brilliant and was what seemed like the quickest 50 minute ride.
First impressions are lovely, the garden is beautiful all lit up and very cosy. Walking into the hotel it is very grand and we were immediately recognised. A LOVELY man took us to our room and was very enthusiastic and excited about telling us about all the amenities available. One of which was 10 euros for WiFi for the whole of our stay. Cheap but we did think that 4 star hotels should have WiFi included nowadays. He was the only man who was very happy, most reception staff were reluctant to talk and were a little short with their answers to our questions. All cleaners always made an effort to say hello!
The room was quite charming, we paid extra for a deluxe room and we were given a room overlooking the garden. We were slightly disappointed as it was our anniversary and a birthday and I had previously emailed asking for a canal view as it would make it a little more special.. that was ignored and so was the birthday. I think they were being awkward as the hotel was very quiet during our stay so I am sure most of the canal facing rooms were unoccupied. Other hotels have left little chocolates or a birthday card but here there was nothing.
The bathroom was the best room in our room.There was a rainfall shower, normal shower, HUGE bathtub.. really deep! Marble flooring, lovely sink and mirror area. Bidet and toilet and lots of complimentary toiletries. There were some exposed wires under the sink. Quite dangerous in a bathroom. The living space was nice, beautiful artwork on the walls and 2 comfy chairs. There was a mini bar, I would recommend going to the shop instead. The mini bar has water and small cans of pop at 6 euros each! I think not. The bedroom was a bit of a let down, standing lamps on the walls, pipes on the ceiling leading to nothing. The bed cover did have stains on. We saw staff changing sheets everyday but the cover had some black marks on. I didn't enjoy sleeping with that cover. There were also cushions on the bed. Cushion covers don't get washed. I threw them on the floor every night knowing people had been using them before me. Sleep quality wasn't very good either, we could hear the people next door and the people above us walking on their floor! I woke up numerous times just from people walking down the corridor. Walls are very thin!
Breakfast is adequate, we were a little bit disappointed that there was only scrambled egg and not very well done bacon available as hot food. We had croissants every day as it was the only thing we liked (but they were very nice.) Tea and coffee was offered but toast was not. Ask if you want some. The breakfast area was a little uncomfortable, all tables were very close and all positioned in a square around the serving area. Everybody stared as you went up. A little music wouldn't go a miss.
The best thing about this hotel is its location. A minute from all waterbus lines, a beautiful walk away from Rialto and St. Marks Square.. we walked everyday. Very close to a Coop shop for much cheaper shopping than those shops close to St. Marks Square.
They do their own Gondola service from their own private dock. This was 110 euros for a private 40 minute gondola tour and we would recommend this as the other gondola tours we saw were shared and the whole of those areas were covered in tourists. This was easy, along a quiet route and much more romantic than the other ones we saw. This hotel doesn't accept card or currency cards (also strange for a 4 star hotel), so there are banks in Rialto which give money for a small charge so make sure you have the cash for added extras and city tax which is 4 euros pppn.
- Official Description (provided by the hotel):
- Hotel Palazzo Giovanelli is located in the historic centre of Venice, enjoying the magnificent atmosphere and offering its guest private , quiet rooms, where a gentle stillness is interrupted only by the passing of gondolas and the flow of water in the canals. Elegant and romantic, 4 star Hotel Palazzo Giovanelli in Venice overlooks the Gran canal, enclosed between the splendid Church of san Stae and Ca’ Pesaro, with suites facing its green gardens and a waterside door to receive guests. The successful mix of decorations, in a perfect balance between modern and traditional, gives Hotel Palazzo Giovanelli an inviting and welcoming aspect, in tune with the impeccable quality of the service of a warm, highly professional and multilingual staff. ... more less
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