We arrived after a long walk with our luggage. The front desk clerk was helping other guests check-in in perfect German. We were given chairs to wait and offered a cold glass of water while we waited for the other guests to be checked in. We were served in perfect English (and French as well).
We chose this hotel because of it's authentic Venetian decor and we weren't disappointed. The room was wonderfully decorated with upholstered walls. The housekeeping left our room perfectly spotless. The Internet wifi was good. We found the room to be a bit hot (being fall, the heating was already on) and we were told by the front desk that it is centrally controlled and we needed to ask them to lower the room temperature.
We got wonderful help finding a place to have dinner. Instructions on how to get to the Jewish Ghetto and even some of the more unusual places to see in Venice from them. It was everything that we wanted from a stay in Venice. Especially good for those who are less independent than we are.
The hotel is directly on the canal, but the pedestrian walkway isn't, at this point. If you want a room with a view, make sure you choose one with a view, otherwise you will have a view of an interior courtyard with no water view whatsoever.
As for breakfast, a typical Italian breakfast buffet is served with espresso, macchiato, and cappuccino, of course. But they did have filtered coffee for those who wanted it. The toaster... was the weirdest toaster I have ever seen. Eggs and other hot items were available at extra charge for those who wanted them.
- Official Description (provided by the hotel):
- Canal Grande is a charming boutique hotel located in Ca' Polacco, an elegant little palace which has just been restored. The furniture of the hotel is characterised by the elegance of Rococo style, typical of 18th century Venice. The lobby with its rose marble fireplace, the breakfast room with its golden mirrors, and the bar with its Venetian red velvet armchairs overlook the Grand Canal and are the best places where to begin and end a day! The small terrace on the Grand Canal gives our Guests the possibility to have a drink in a special setting and to "breathe the air of the canal"!! ... more less
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