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“BEWARE OF THESE GANGSTERS”

Agli Artisti da Piero
Ranked #1,129 of 1,426 Restaurants in Venice
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Lunch, Dinner, Reservations, Seating, Serves Alcohol, Waitstaff
Neighbourhood: Castello
ronse
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“BEWARE OF THESE GANGSTERS”
Reviewed 7 November 2013

Really rip off place nice looking big smiles but once inside when you placed your orders it starts : lousy food overpriced and the surprise is the bill , stupid tourists as we are .... Creep

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank paul h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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282 reviews from our community

Visitor rating
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    90
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rotorua, New Zealand
Level Contributor
132 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Lovely dinner here”
Reviewed 31 October 2013

This restaurant was close by to our hotel and the waiter out the front was quite charming so as we were hungry and didn't want to venture too far in case we got lost again, we went in. Well we weren't disappointed, we had a nice little cocktail to begin with and then a delicious meal. The staff were friendly and we didn't have to wait too long for our meals. We thought the prices were quite reasonable. The decor of the restaurant was nice too. A lovely night out.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
30 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“NO PROBLEMS JUST VENICE”
Reviewed 20 October 2013

Unlike some previous reviewers and I don't know if they had changed both managment and chef, but we had a wonderful meal and thought the pricing was OK. It's Venice so you must expect high prices and cover charges although some places are starting to lure customers in with the window promise of no cover charge... only to charge 5 euros for the bread and a couple of olives that appear without ordering! The Artisti was a simple backstreet trattoria that specialised in venetian cooking and profferred a pretty good range of dishes. The star was the tagliatelli with lobster sauce which had sweet lumps of lobster tail and claw in the thick flavoursome liqiud poured over the pile of buttered and black peppered al dente pasta, And it included a garlic butter-soaked half a lobster on the side! It was decadent and delicious. The waiter admitted that spaghetti bolognese didn't exist and that theirs was only there for tourists. I duly ordered and received thin ribbons of pasta with tasty meat ragu and only a hint of tomato puree - just as the Northern Italian like it. Unlike John Torode's maxim about pasta dishes both these dishes came with the option of mixing the pasta and the sauce yourself as there were areas where the pasta was separate on the plate and you could if you wished to, actually taste and eat it on its own The house wine was deep and rich and the cover charge involved grassini, table water, bread, oil, olives and a glass of grappa. The answer to a 12% service charge is don't tip or reduce what you leave to make up your usual percentage when you feel the service warrants it. Many couples who sat near us all agreed their food was first class and several were on their second visit that week - not something I like doing but return business does not usually go with horrible experiences. We'd go back.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Herne848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California bay area
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Another tourist ripped off”
Reviewed 1 October 2013 via mobile

As you will find in the many reviews, we too were ripped off by this restaurant that takes advantage of unknowing tourists.
If you want to pay 5 euro per person cover charge plus a 12% service charge, this place is for you. In our case these extra charges were over 30% of our bill.
We were not pleased.
And the food was only so so.
Beware!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank labarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“BEWARE: THIEVES!!!”
Reviewed 11 September 2013

OUR WORST EXPERIENCE EVER NOT ONLY IN VENICE, or ITALY, BUT ANYWHERE!

It was our 4th visit to Venice, and each time we are there for a week as minimum, always having our evening meals out. Sometimes we had excellent food, had plenty of average, had bad food too, but never ever such a horrible experience as at this rotten hole inhabited with con artists.

Their waiter is indeed a very smooth talker, started luring us inside with very convincing English, talking about the SPECIAL offers of the day and particularly recommending Pesce Del Giorno, listed in the first page of the menu (price Euro 8) and a Caprese Buffalo, for which they had only a picture but not the price next to it. We looked at the “Starters”, found Caprese (Euro 8.50), assumed that's the correct price and ordered both. The waiter said that the fish dish is big enough to share, we were a little bit surprised, but thought: ok, Venice is surrounded by the sea, there is a lot of fish in it, and we saw the price on the menu.

The Caprese was of a rather average taste, with only tiny pieces of already wrinkled basil leaves. We were slightly surprised when the waiter brought the fish dish with a lobster amongst other bits, but haven't suspected that much. We were tired and hungry and the waiter there is indeed a very skillful con artist/actor, shame we were not in a theatre. The fish was again, rather tasteless, we both left most of it on the plates, lobster was a lobster but it wasn't much of it, there were also a couple of little squids, which I don’t like anyway, so that was it. We ordered Fish, not Frutti Di Mare, so it wasn't quite what we expected, but we didn't protest.

Then of course came the bill and a shock with it! It came to 150 Euros, so the fish was 97Euro, coperto was 2x 2.50= 5, service charge was 12%, = 16 Euros, and Caprese instead of 8.50 became 13.50 (Look at my photos, everything is there). He explained that the price 8Euros for Fish of the Day was per 100 grams. If you look at my photo you can see how 100 grams were written - it's only in Italian (mind you that the rest of the menu was in 5 languages!!). Now it became very clear why he insisted on that particular dish- best way to make money there, of course! More than that, I put "al etto" in the Google translator today and it comes as "the pound", I checked it in my native Russian language too, the same, it’s a pound (454 grams), not a 100 grams as he claimed, how nice is that??!! So, for the 97 euros we should have got 12 pounds of fish (5.4Kgs!!!!) The whole dish we had wouldn’t weigh 1 pound (454grams) in total, and a half of the weight would be shells anyway!

We refused to pay and our con artist Number One turned very angry and rude. But I can turn very angry too and said we either paying what we expected to pay or he is calling the police as we'd rather talk to them than him (In fact I should have called the police myself, but I didn't know the number and it's always a question whether they'd understand us on the phone). BUT! Before calling the police he brought us another receipt, quickly grabbing the one he gave us before from the table, to which I asked to give it back, but he refused and quickly screwed it up, taking it with him. Now looking at other unhappy customers' receipts here I can see that there is no information on the top of them, so we probably had the same in the beginning. I guess it means they don't pay taxes either; they are robbing not only the customers, but might rob their country too.

Despite the fact that it was the waiter who greeted the policemen and told them HIS version of the story first (We can only guess what it was!), the policemen were calm and helpful. After an attempt to discuss the fish bill, I also pointed to the policemen the price for Caprese Buffalo, at which point our waiter pointed at "Appetizers Della Nonna" (translating for us: it was "Grandmother", to which I asked him "Why not Grandfather?" And why not indeed? It's so convenient! Put one name next to the picture and a completely different in the menu, so no one would ever guess it was the same thing. Brilliant idea, what can I say! Snag and switch.

Despite the language barrier we managed to communicate to the policemen/carabinieri and one of them (who seemed to be in charge) seemed to understand the situation, because he at least told the waiter that they have to put this information clearly in at least one other language. They also tried to negotiate our bill first to 100 Euro, we did not agree. Than they continued the negotiations on our behalf, saying the restaurant would agree to 80 Euros and if we still refuse to pay that they’d have to take us to the Police station and then they’d have to contact the British Embassy and etc. Whether it was true or not, we were tired and decided we’d better stay the night at home, so we paid the 80. Of course it was still too much, especially that only today I found out that “al etto” is in fact a pound, not 100grams as the waiter claimed.

There were another couple and a group of 3 people in the restaurant at the same time, all seemed to be from the UK. 3 people were sitting at a table right next to us and saw it all, when we were waiting for the police to arrive they said they’ll hang around there for us in case we need witnesses, which was very kind of them. They also were “offered” Caprese Buffalo aka “Grandmother”, but 5-15 Euros of unexpected charge is not quite the same as 115. One of the gentlemen thought we are protesting because we don’t have enough money on us and even tried to offer us to pay for us, which was extremely sweet of him, we thanked but of course refused. It was a matter of principle; I most certainly don’t like being treated as a stupid bag with money only waiting for somebody to trick me. I only hope that there will be other people like us who will not just pay in silence but make the police or some Consumer services aware of these thieves.

I can hardly believe that anybody could have had a good experience there.
They are a disgrace for Venice and Italy! DON'T GO THERE, NEVER IN A MILLION YEARS!

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Olga J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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