Location is on a quiet little hard-to-find street in Venice (but aren't they all?) and not really convenient to anything. Hotel told us to take the vaporetto to San Stae and follow the signs....haha, there were no signs! Finally found it and then waited for Caterina to end a very long phone call and were shown to our pre-paid room. Ach! I felt like Alice in the rabbit hole...except for the king size bed, everything was miniature! (including the ceiling height.) We were on the top floor (room 301) and there was NO window, just a skylight...the toilet butted heads with the bidet (couldn't use one without bumping into the other) and I don't know how a person over 200# could fit into the mini-shower. Of course, we asked for another room but were told that they were totally booked, "otherwise, they would give us the best room in the house"...right. Breakfast buffet included in the price was ok. Bed and pillows were firm. Free Wi-fi sketchy in the room, ok in the lobby. Certainly not as large or elegant as pictured. Would not stay here again.
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