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“Excellent Hotel”
Review of Aqua Palace Hotel

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Aqua Palace Hotel
Ranked #46 of 384 Hotels in Venice
Certificate of Excellence
Reviewed 27 November 2013

The room was very nice, with a small balcony, very comfortable, cozy and clean. Very beautiful & chic hotel.
The receptionist was helpful he recommended a restaurant next to the hotel, the food was AMAZING. You can book through the reception a Gondola Ride (a must in Venice)
I highly recommend this hotel for a romantic getaway :)

  • Stayed: August 2013, travelled as a couple
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Thank Hanene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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408 - 414 of 1,216 reviews

Reviewed 24 November 2013

We just loved the Aqua Palace...close to everything! Friendly and competent staff who were always helpful. We got there by dropping off our rental car at the Venice Airport (arriving in Milan), were immediately taken by a 5 minute cab ride to the waterfront where the 4 of us jumped on a water taxi, which took us right to the door of the hotel, via the canals. It was wonderful. Rooms were roomy, nice enough baths....perhaps lacking comfortable seating...but then, we were on the go and didn't have time to even sit down. On the whole, a very pleasant hotel in a nice neighborhood, short walking to San Marco Square....and most places. Great breakfasts and service there as well. I don't think it makes a hoot worth of difference whether you are by the canal in your room...our room wasn't and it was fine.

Room Tip: I think they're all fine. Some are fussy about a canal room....but, heck, just walk down to th...
  • Stayed: September 2013, travelled with friends
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1  Thank crucian-high
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

We stayed at the Aqua Palace for 3 nights last weekend. We choose this hotel for the great reviews..... The hotel is luxurious and in a great location. We were in room 303 which had a fantastic view of the canal. Its very close to St Marks square and a few mins walk to Rialto bridge, located in the region of Castello, We did however get lost every time trying to find the hotel so make sure you have a street map, it was good fun! It was quite nippy so make sure you take hats/gloves/scarves and wellies or at least be ready to buy a pair! We experienced Acqua Alta whilst we were there which was intersting indeed!! As the hotel is so close to St marks square which is one of the lowest parts of the city- during Acqua alta, the floods can get to almost knee high in the area around the Aqua Palace- so you either need to sit it out in the hotel (it lasts a few hours) or you need to buy/take wellies and experience this phenomenon!

We chose to take the Alilaguna water bus from the airport which costs 27 euros return, you can buy you tickets from the airport when you get there, the boats are located approx. a 5min walk from the airport just follow the signs. The transfers are regular and takes about an hour, we took the orange line and got off at the Rialto stop to get to the hotel. However if you are aged 29 or under you can purchase a 'Rolling card' for 30 euros per person. This is a great deal which includes your return airport transfer and a 3 day pass for the Vapporetto water bus service all around Venice and to the islands. You also get discounts into some of the museums/galleries etc. it doesn't seem to be that well advertised and you have to purchase it from the first window at the tourist information desks at the airport. I recommend it! Huge saving! It you are over 29, the 3 day pass costs 35 euros plus you would have to pay 27 euros for your return transfer on the Alilaguna water bus.

During our visit we took the water bus (using our rolling card vaporretto pass) and visited Murano, Burano, Torcello and on another day we visited the Lido. I loved Burano for its brightly coloured houses and Torcello was just great to get away from all the crowds. Its really easy and again the water buses are very frequent. You're best catching the water bus from the Fondamente Nuove stop which is about a 10 min walk from the hotel to visit the northern lagoon islands and going from St Marks to the southern lagoon islands i.e the Lido. We were really disappointed with the Lido, I was expecting something similar to St Tropez but it was more like Rhyl! Maybe it was because of the time of year....

Venice is very expensive to eat / drink and shop. The hotel breakfast is fantastic so I recommend that you really fill up to keep you going for most of the day, We loved alfredo's which is a 'to go' pasta bar (only a few chairs) which is cheap and delicious and located just a couple of mins from the hotel- if you can find it!! You also must try a 'Spritz' which is the orange drink which all the Venetians drink. Its made of Aperol, Prosecco and soda with lots of ice and a slice of orange. Its also one of the cheapest alcoholic drinks on the menu :-)

Have a great time and book the Aqua Palace, you won't be disappointed. P,S Wifi is good and free in this hotel! The staff were helpful and friendly too!

Room Tip: Room 303, I think it was a superior room. Huge with bathrobes and a great view of the canal
  • Stayed: November 2013, travelled as a couple
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4  Thank BREEZEShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

This beautiful hotel was the perfect backdrop to our stay in Venice. The staff were friendly and helpful and were eager to engage with you. The room (we had a junior suite) was sublime and elegantly decorated. It was the only hotel this trip where we had a real key (and not just a swipe card). The key itself was an object to be beheld (an odd thing to say about a key I know) and had gravitas in keeping with the room to which it gave access. The hotel is very well located for access to all of the tourist spots as well as the public transport. Our stay in the Aqua Palace was too short.

  • Stayed: November 2013, travelled as a couple
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Thank Michael_Teena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

I selected this hotel mostly because a friend recommended it and what a great choice it is. As we've never been to Venezia before, we knew nothing about what to expect. The water taxi delivered us right to the door of the hotel (cool!) and our adventure began. This hotel is 5-10 minutes tops from the major highlights of Venice - Rialto bridge in one direction and St. Mark's Square in the other. For our anniversary, I'd booked a Jr Suite with canal view and what a cool room it was. The room is quite modern with high ceilings and a large bath. We took a liking to Sylvia who runs the breakfast room and was so kind to us. Internet speeds were decent, but I forgot to measure them (too busy getting lost in Venice)

Room Tip: It's Venice... don't you want a canal view?
  • Stayed: November 2013, travelled as a couple
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Thank betona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

Aqua Palace was the ideal place for us to stay in Venice. It is central to St. Mark's and the Rialto, but it's off the tourist path, in a really beautiful area where Venetians live and work and eat. The hotel itself is super clean, pretty, comfortable and charmingly unique (a gondola porch!) with well-appointed, handsome rooms and one of the best breakfasts we had in Italy. We had a corner room right on an intersection of narrow canals which we loved for the barge and gondola traffic (traffic jams in the morning!), but ask for a room away from this side if you need quiet to sleep or want to sleep in. The service was helpful and warm, not intrusive, just perfect! And the price was worth every penny. We will look forward to staying here again. 10/10

Room Tip: Rooms away from the canals may be quieter for light sleepers.
  • Stayed: December 2012, travelled as a couple
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Thank Limesbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Aqua Palace is a great place to stay for a short visit to Venice. Central location within walking distance to Rialto Bridge and St Mark's Square. The staff were charming and helpful. The public areas and private bedrooms were beautifully decorated and polished. Breakfast was very good. This place is an excellent luxury bed and breakfast.

The shower area in the bathroom let me down a little bit: not as clean as the rest of the room, but I suppose cleaning marble clad wet-room shower is quite difficult.

Stayed: November 2013, travelled as a couple
Thank styloqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aqua Palace Hotel

Address: Calle de la Malvasia 5492/a, 30122 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #46 of 384 Hotels in Venice
Price Range: £135 - £460 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aqua Palace Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
In the Castello quarter, the atmosphere of ancient Venice awaits you at the luxurious 4 star Aqua Palace Hotel, a hotel that symbolizes the new Venetian hospitality for those in search of charm, seduction and comfort, in a perfect balance between traditional and modern. With a contemporary touch, the finely furnished rooms and suites interpret the distant past of Marco Polo's Venice, suspended between the west and the east, with soft lighting, fine curtains and special materials. Scalfarotto Palace is home to the passionate work of the Caputo Family, hoteliers for two generations, at your service and ready to give you the perfect welcome to Venice's historic center, where "Aqua" means life, history and culture. ... more   less 
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