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“Amazing location! ”
Review of Bauer Palazzo

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Bauer Palazzo
Ranked #77 of 385 Hotels in Venice
Certificate of Excellence
Reviewed 9 May 2014 via mobile

Beautiful hotel in a fantastic location just minutes from St Marks Square.
Room was extremely large and well equipped. Loved the ambience and feel of the hotel.
Had breakfast overlooking the water and staff were attentive and helpful.
Hotel isn't cheap, but from a view and location perspective worth the money.

Stayed: September 2013, travelled on business
Thank Janparton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Palazzo, responded to this reviewResponded 14 January 2017

Dear Guest,
thank you for your extensive feedback on your stay at Bauer Palazzo
We highly appreciated your comments and the entire Team is delighted to know that the experience was up to your expectation.
We really look forward to welcome you back, please do not hesitate to contact us for any futher information.

Best Regards

Stefano Noviello
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 7 May 2014

If you are looking for a very nice hotel with personal service and a lovely location in front of the Grand Canal and 5 minutes walking from San Marco Square in Venice the Bauer Il Palazzo is the one. There are another Bauer next to the Palazzo that is Bauer L'Hotel. I have been already on both and they both are good but the Palazzo is better, more exclusive and has a different and personal treatment to its guests. It has a wonderful breakfast on the terrace at 7th floor with an amazing view of Venice. The rooms of the Palazzo are all facing the Grand Canal just in front of La Doane and the famous museum of contemporary art founded by François Pinault the french collector.

  • Stayed: April 2014, travelled with family
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3  Thank OASette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Palazzo, responded to this reviewResponded 14 January 2017

Dear Guest,
thank you for your extensive feedback on your stay at Bauer Palazzo
We highly appreciated your comments and the entire Team is delighted to know that the experience was up to your expectation.
We really look forward to welcome you back, please do not hesitate to contact us for any futher information.

Best Regards

Stefano Noviello
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

If you happen to pay for the 5star Bauer on hotline, or any other third party booking site- YOU WILL BE STUCK IN ANOTHER BUILDING and the bed will resemble motel 6! We had to argue for hours to stay in the actual Bauer hotel...which still sucked. No where near a 5star. If you've never left the US and are green, they will take advantage of you and make you think this is normal in Italy. It's not! Demand to stay in the hotel you booked and not their 3star sister property with no lobby, no restaurant, and no WIFI!!! Casa Nova or Casanova is Bauer group's ugly stepchild. It's nothing more than a bed and breakfast. Absolutely fine if you're paying for a B&B, but if you're paying for the Bauer, it's ridiculous. Just say absolutely NO.
The real Bauer hotel: not good either. If you are used to 5star service like the Four Seasons, Ritz, etc you will be appalled! Old dingy room with a springy yet hard bed. Duvet is made if fiberfill, not Down. Pillows that you may find in an old-school pet-friendly timeshare. Best thing about this hotel is the lobby and the housekeeping staff. The rest is an embarrassment to the hotelier who has her photo on every piece of literature in the room: Francesca Possati. Either the Bauer group is broke, or they are just very happy to gouge the tourists who keep their city afloat.

Room Tip: Never pay full price for this 3star posing as 5, nor Casanova the B&B they are selling as Bauer
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  • Stayed: May 2014, travelled as a couple
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9  Thank TravelisHeaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Palazzo, responded to this reviewResponded 8 May 2014

Dear guest,
Thank you for taking the time to write your review of our property; We are sorry to read that we did not live up to your expectations.
For your information, the Casa Nova is rated as a Five Star Hotel. Guests at the Casanova can easily access and are welcome to use all of the services and facilities at sister properties.
Additionally, there is Wi-Fi in the building.
Regarding the quality of your bedding, it is important to us as we strive to continue to uphold the highest standards. If you would like to further discuss your concerns, please contact me at gcellerino@bauervenezia.com or +39 041 5207022

Warmest regards,

Giovanni Cellerino
Resident Manager

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Reviewed 4 May 2014

This is my favorite hotel in Venice ,located in a quite plaza 2 blocks away from San Marco square ,if you have money to burn hotel Danielli is a more expensive option and equally good,but the Bauer location and terrace over looking the grand canal while having breakfast is just priceless,the gondola station is right next to the hotel ,just one piece of advise :do not listen to the concierge advise about restaurants ,they will send you to the WORSE tourist trap in Italy :trattoria DU FORNO which is not only very expensive but the food has terrible flavors ,this is the worse mistake u can made in Venice ,this is the only reason I don't give this hotel 5 stars.If possible visit Venice in weekdays before the cruise ships arrive on friday.NOT matter what ,do not book a hotel in another island ,Mestre or mainland this is probably the second worse mistake you can do in Venice .

Room Tip: Room 448 windows open to small canal where you can hear the gondoliers singing.
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  • Stayed: April 2014, travelled as a couple
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3  Thank BLUE512013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Palazzo, responded to this reviewResponded 5 May 2014

We appreciate your comments regarding your stay at Bauer L’HOTEL. It is always a pleasure to receive positive feedback but also to receive constructive comments which can help us improve our service.

Dear guest,
We hope to have the pleasure of your return visit in the near future. Should this be the case please do not hesitate to contact me directly as I would be delighted to personally make arrangements that would assure an entirely satisfactory stay.

Yours very sincerely


Giovanni Cellerino
Resident Manager

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Reviewed 27 April 2014

First of all i think you can't find a better location in Venice, Near san marco square, and fancy shopping street. The hotel have a very special history which can add a good experience for you , Room size is really nice, they made an upgrade for me since i had a special occasion. you can take a water taxi right from one of the hotel gates. Breakfast view is a different story which you can not miss. Staff are friendly.

Room Tip: don't take a small stranded room. Room number 241 were relay nice with a good view.
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  • Stayed: April 2014, travelled as a couple
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1  Thank Almousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Palazzo, responded to this reviewResponded 5 May 2014

Thank you for your feedback on our hotel. It was a pleasure to read that the facilities and services used during your visit met with your satisfaction. In particular, we are delighted that you have appreciated our effort to make your stay one to remember.
We look forward to your continued patronage at BAUER Hotels.
Giovanni Cellerino
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We loved this hotel and our family suite with two bathrooms - a real bonus. Loads of room. Kids catered for well with dvd's as no English TV. Whilst we didn't have a view, the hotel us so well located we didn't mind. Concierges were outstanding and gave amazing advise every time. Breakfast - can't beat the location. Will return.

Stayed: April 2014, travelled with family
1  Thank DebCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Palazzo, responded to this reviewResponded 28 April 2014

Dear Guest,

Thank you for leaving such a raving review of your stay.
I am both grateful and pleased for your comments and look forward to your return visit.

Yours very sincerely

Giovanni Cellerino
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

We went to Venice to celebrate my fifteenth birthday and to visit the Venezia Film Festival. We arrived at Aeroporto di Venezia in the morning and then we took a watertaxi to Bauer. We were welcomed by two friendly guys on the private jetty who helped us getting off the boat smoothly. Then already we were blown away by the magnificent views on Venice and her Grand Canal. The location of Il Palazzo couldn't be better to get to know the city.

After checking in, we were brought to our room, which wasn't really big, but well-equiped and clean. The room was lovely designed and had royal allures. The classical Venetian style of the hotel with golden, ancient green en red details created an atmosphere that I liked. Our room was situated in the front of the building so we had a nice balcony with absolutely stunning views on La Basilica della Santa Maria and the Grand Canal, and almost everything that happend on the water. While the warm August-sun was shining, we sat there drinking a glass of Champagne and that was just perfect already.

In the evening we had dinner on the big terrace in front of the hotel. It was already dark but the Grand Canal and the terrace itself were lighted up by some classical lantarns. It was very cosy. I adore italian food; pasta, pizza, fish, mozarella,.. and I didn't had to miss it. The fishsoup, the pasta, the papillot were all delicious. I really enjoyed the meal.

In the morning, I woke up while the sun was shining trough a little gap between the curtains and just like that the nicest morning of my life, until now, began. I got up, opened the curtains and enjoyed the sun for a couple of minutes. After taking a nice shower I took the elevator to the top of the building, where the breakfast was served. Inside there was a buffet and a cosy place to eat but all the activity was outside on the big terrace. The breakfast itself was great, all types of juices, fresh fruits, pancakes (the best I've ever tasted and we're not even in England), all types of bread, toast, cakes,.. but the views you had while eating were even more great. You really have the most amazing and incredible panorama on Venice from this terrace; San Marco, Palazzo Ducale, Lido, Grand Canal,.. . We sat back and relaxed with a glass of pineapple juice and enjoyed the sun for a while.

After breakfast, we visited the imported things in the city, which went very easily because of, I say it again, the great location of the hotel. We were close to everything but we still had some space and rest.
I think this is the most important advantage of Bauer Il Palazzo; it's situated in the middle of Venezia but also directly on the waterside, this means that people are not constantly promenading under your window. You can enjoy the atmosphere and a glass of Italian wine on the terrace in silence and in privat without all the other tourists disturbing you.

Room Tip: Ask for a room in front of Il Palazzo, on the waterside.
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  • Stayed: August 2013, travelled with family
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1  Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Palazzo, responded to this reviewResponded 14 January 2017

Dear Guest,
thank you for your extensive feedback on your stay at Bauer Palazzo
We highly appreciated your comments and the entire Team is delighted to know that the experience was up to your expectation.
We really look forward to welcome you back, please do not hesitate to contact us for any futher information.

Best Regards

Stefano Noviello
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bauer Palazzo

Address: San Marco 1459 | Campo San Moise, 30124 Venice, Italy (Formerly Bauer Hotel)
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#28 Family Hotel in Venice
#52 Luxury Hotel in Venice
#68 Romantic Hotel in Venice
Price Range: £206 - £551 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bauer Palazzo 5*
Number of rooms: 191
Official Description (provided by the hotel):
The five-star luxury BAUER PALAZZO is located in the heart of Venice, where Luxury rooms able to redefine and elevate the conception of the journey as a pleasure. A unique experience of its kind, where you can experiment true Venetian lifestyle. The view on the most enchanting foreshortenings of the city by a privileged location, combined with authentic Italian marbles, precious fabrics and inlaid furniture, give the true expression of Venice. 56 suites and 135 rooms: BAUER PALAZZO will meet the desires of every guest, by guaranteeing them the best comfort as possible and their privacy. ... more   less 
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Also Known As:
Bauer Hotel Venice

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