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“At the Top”
Review of Bauer Hotel

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Bauer Hotel
Ranked #77 of 385 Hotels in Venice
Certificate of Excellence
New York City, New York
Level 4 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“At the Top”
Reviewed 12 June 2014

An elegant first-class experience in a fairytale land. The staff, accommodations, attention to detail were all superb. Concierge staff is knowledgeable and helpful. Harry's Bar is around the corner, along with the rest of Venice. Perfectly located.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GEG378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Hotel, responded to this review, 24 June 2014
Dear Guest
We appreciate your comments which demonstrate satisfaction for your recent stay at the BAUER.
It is a great pleasure to read that you appreciated our effort to make your stay one to remember.
We look forward to your continued patronage of BAUER HOTELs.

Pietro Rusconi
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
Calgary, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

We stayed one night only - from ship for our flight the next day. Can be reached by water taxi only which in itself was a great experience in the luxurious taxi they contract with. Smooth welcome and check in. The room was a suite - we could not believe our eyes. Huge room with sitting room separate, two full bathrooms, huge closet for luggage and clothes, bedroom very spacious with queen bed. Decorated beautifully with antique furniture and heavy drapes. Fit for a King and Queen. Breakfast outside. Posh linen on tables. Buffet breakfast was very good. View cannot be beaten. 50 yards from St Marks square. Surrounded by lovely shops and boutiques. Professional staff. Very helpful and friendly. Recommend this hotel any day. It has Class!

Room Tip: Try and get a room with a view to the canal. Ours faced a court yard and was a bit dark.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hannetjie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Hotel, responded to this review, 3 June 2014
Dear Guest,

Thank you for your raving review!

It is always a pleasure when we contribute to our guests’ stay in a positive way!

Come back to see us, we will be delighted to welcome you again to your ‘Venetian home’!

Pietro Rusconi
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 6 Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 28 May 2014

The perfect Venice hotel, beautifully situated. A renovated Art Deco gem, with lots of original Art Deco pieces of furniture etc.... All this is so refreshing after the corporate faceless ness of the chains. Staff go out of their way to be helpful, and always with a smile. The rooms are comfortable, and stylish, and our huge bathroom was a marble clad delight. Our view was over the charming rooftops to Piazza San Marco, and the grand Canal. Breakfasts were excellent, and to be able to sit there on the terrace looking over the canal, listening to the gondoliers singing publicly and chatting privately was glorious. Vaporettis stop here, and also water taxis can be booked. The hotel also runs a shuttle boat over to the nearby island, where you can visit the lovely gardens and luxurious Spa of their sister hotel? You are at the heart of La Serenissima here with everything in walking distance, and we would have no hesitation in recommending this gem un- reservedly.
Ps- as is usual in Europe there is no kettle or tea/ coffee making arrangement in the room. I was encouraged to just call room service for a flask of hot water for my herb tea. This arrived quickly every time, entirely without charge.

Room Tip: The internal rooms looking onto a well, are not so nice. We upgraded to a canal view, very well wort...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jojojoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Hotel, responded to this review, 3 June 2014
Dear Guest,
Thank you for writing such a raving review of your stay. We are particularly delighted that you value our tradition.
Owned and managed by the same family since three generations, The Bauer is a landmark property in Venice. Here history and present combine, creating a unique and authentic experience for guests. This contributes to a highly evocative and enticing experience, allowing guests to feel par to the city’s fascinating history and thriving present.
We look forward to your continued patronage in the years to come.
Yours faithfully,
Pietro Rusconi
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 May 2014

Excellent location but you pay through the nose for it in the higher seasons or get shunted to the poorer rooms. Staff are a bit arrogant but that seems to be normal for Venice. Plumbing issues in some rooms with a gurgling noise whilst the taps run.

Room Tip: Ask for a canal view room
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Hotel, responded to this review, 3 June 2014
Dear Guest,

I am sorry to read that you were not satisfied with your stay as your wellbeing was a top priority for me and my Team.

Furthermore, the issues you described are not representative of the excellence of service we are accustomed to provide.

We would be honored if you would give us a second chance. Should this be the case, please do not hesitate to contact me directly and it will be my special pleasure to look after you personally.

Yours sincerely

Pietro Rusconi
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 May 2014 via mobile

Stayed here 24-28/5/14. Excellent location, wonderful staff and service - simply nothing too much to ask for. We had 2x inter-joining rooms that were both very well furnished with modern bathrooms and very good air-conditioning. Bar fridges were well stocked. Room service was almost instant service. The hotel's main restaurant, De Pisis, is excellent in all respects. We will return.

Stayed May 2014, travelled with family
Helpful?
Thank Manhatten56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Hotel, responded to this review, 3 June 2014
Dear Guest,

Thank you for giving us such a marvelous review! It makes us very happy when our guests are happy. Their smile is our best reward!

Looking forward to your return visit to the BAUERs

Pietro Rusconi
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 May 2014

We stayed here originally because of the location. We will always stay here now though. The staff were incredibly professional! Some reviews say "stuffy" and "arrogant", but they obviously do not know first class professionals when they meet them! They were extremely helpful! The location was perfect and right on the canals. The rooms were clean, classy and comfortable! The restaurant was fabulous (a bit pricey, but wonderful). I can't say enough great things. This was definitely one of the nicest hotels I have ever stayed in! It was a royal experience.

Room Tip: Try to request a room in the main Bauer Hotel. Both locations are nice but this is more convenient.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Hotel, responded to this review, 3 June 2014
Dear Guest,

Thank you for your kind words of praise. Our personal mession is to welcome our guests warmly and to make them feel at home. We are particularly happy when our efforts are recognized and rewarded by our guests’ words – such as in this case – or by their smiles.

Thank you!

We hope to have you and your family back again in the very near future

Yours sincerely

Pietro Rusconi
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 27 May 2014

I walked into the Bauer Grunwald hotel some 25 years ago, just to see....we are just back from an invigorating 4 day stay at the now-titled Bauer Hotel and it has more than lived up to its reputation. It's for the understated, quiet spender. Spill out of your water taxi from the airport into the rather odd European lobby, marble, strange art, a hushed professionalism...and you know you are somewhere unique and special. A good feeling in today's travel world. We had a small suite that overlooked the side canal, which was blissfully quiet, with endless old-world touches that flourish in Venice, with their grip on craftsmen and care. Linens, towels, heavy hangars, fruit candies, duvets, more of anything is not a problem. There seems like a small army of concierges up front to help with any need, small handy maps are proffered for any outing or query. Nothing is too much trouble.
One of the glories of the Bauer is the rather unsung Grand Canal fronting with the endless delights of the restaurant area and a separate patio/umbrella area --all overlooking the most heavenly Venetian real estate. I am not a breakfast buffet girl, but here the breakfast array is exceptional....every morning can be different and a treat. Go American (no thank you), go local with soft, creamy balls of mozzarella, tender proscuitto, toast, even a bite of radicchio?! Go fruit and Swiss yogurt, go toast and bangers...it's all here. Feel those linens on your breakfast table, starched, glorious. Endless pots of delicious coffee are brought to you. The service is smiling, circumspect and friendly. The housekeeping staff are sprites.....in and out all day --without ever being seen, they pick up, neaten, and perfect the room endless times per day. The location is central which can mean crowds outside yes, but the glory is with a 3 to 4 minute walk you are away from the crowds and in to the real exploring of Venice.

Room Tip: This is the Bauer Hotel, not the Bauer Palazzo next door, same owners. We loved our 349 room, small...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BoysieW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Direttore at Bauer Hotel, responded to this review, 3 June 2014
Dear Guest,

Thank you for taking the time to share your impressions with us and thank you for choosing to stay with us again.
I am delighted to read that you appreciated our special character as an independent hotel. We try to promote the authentic character of our city in everything we do and are so pleased that you valued our efforts.
We look forward to welcoming you again soon in your Venetian home!
Pietro Rusconi
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bauer Hotel

Property: Bauer Hotel
Address: San Marco 1459 | Campo San Moise, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Family Hotel in Venice
#53 Luxury Hotel in Venice
#69 Romantic Hotel in Venice
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Bauer Hotel 5*
Number of rooms: 119
Official Description (provided by the hotel):
The deluxe five-star "Bauer Hotel" offers its guests warm hospitality, impeccable service and a genteel atmosphere that have long made this grand hotel a Venice favourite of artists and royalty for generations. Located in the heart of Venice, the Hotel Bauer's main entrance is on Campo San Moise, just a five-minute walk from St Mark's Square and the most elegant shops in Venice. The hotel also benefits from a own water dock in Rio di San Moise, a small canal off Venice's Grand Canal,frequented by gondoliers throughout the summer. Encompassing the true atmosphere of Venice, "Bauer Hotel" offers 97 luxurious and spacious guest rooms and 22 suites, all retaining a nostalgic charm, with beautiful early 40-50th-century furnishings, perfectly blended with modern facilities and up-to-date technological innovation, accompanied by enticing views of Venice. ... more   less 
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Also Known As:
Bauer Hotel Venice

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