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“Great 1st impression but...”

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San Cassiano Residenza d'Epoca Ca' Favretto
Ranked #95 of 386 Hotels in Venice
Certificate of Excellence
Hanoi, Vietnam
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great 1st impression but...”
Reviewed 6 June 2014 via mobile

Very small rooms. Extremely hard beds and average staff. There seems to be too few tables at breakfast for the number if guests and the charges for the internet are ridiculous. Why the internet is considered chargeable any more at all is beyond me. Even their hotel desktop is not connected unless you pay. Average at best. Some staff are extremely helpful.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Rmjmarlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELSANCASSIANO, Direttore at San Cassiano Residenza d'Epoca Ca' Favretto, responded to this review, 9 June 2014
Dear Guest,
we are sorry about your incomplete satisfaction but we'd like to point some things out:
Our Hotel is a 14 century historical Palace and some rooms could have a limited size than other cities.
We have brand new orthopedic mattresses that could be a little harder than other ones but they are very good to support the back.
About the Wi-Fi, we're sorry that this is that fundamental to make such a negative review but we believe that Internet is important but secondary and that's why we ask for a little charge for this service.

We hope you understand our points of view.

Best Regards
Giovanni
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Traveller tips help you choose the right room.   Room tips (235)
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Windsor, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

Just returned from a wonderful 3 days in Venice. This hotel is absolutely lovely, full of character and charm, with very helpful staff and a reasonably priced mini bar. We were lucky enough to be upgraded to a canal facing room -great to sip on a prosecco whilst watching the boats go by at sunset. When booking a hotel in Venice it is worth remembering these buildings were built many years before all the mod cons and you will usually have to walk up stairs and have smaller rooms than in a modern hotel, so you need to manage expectations.

This hotel is located in a quiet street, where it is a very easy walk to access Rialto and St Mark's Sq. There are plenty of restaurants close by and the nearest vaparetto stops are Santa Stae or Rialto Mercardo, both approx five minute walk from the hotel. Definitely buy a vaporetto travelcard for the duration of your stay as this will give you access to go to all the stops in Venice and also onto Lido, Murano and Burano.

If you are coming late at night or have a lot of luggage I would recommend booking a shared water taxi (Venice Link) as these will take you straight to the hotel's pontoon rather than having to navigate the streets and bridges from the vaparetto stop.

Would definitely return and looking to plan our next visit.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank DevonGal76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 May 2014 via mobile

This hotel is in a good location, close to the train station and touristic places. The complimentary breakfast is pretty good and the bathrooms have been upgraded, the staff is average.
On the negative side, it has hard beds, there is no elevators, it has been the smallest hotel room in which I have ever been, and the carpet has been in need of replacement for quite a long time.

Stayed May 2014, travelled with family
Helpful?
2 Thank Havanaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELSANCASSIANO, Direttore at San Cassiano Residenza d'Epoca Ca' Favretto, responded to this review, 9 June 2014
Dear Guest,

thank you for the review.

Just some clarifications to your comments:
Most of our new mattresses are orthopedic and sometimes they could be a little harder than the other ones but they're good to support the back.
Our Hotel is 700 years old historical Palace and we cannot build any elevator.
It is obvious that the single rooms are not the biggest rooms we have...for particular needs, we suggest to book a double for single use.
The carpets, like the tapestries we have, are historical and they could look old but that's the charm of them.

Thanks again for being our guest.
Best Regards
Giovanni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MILFORD,CT
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 May 2014

The San Cassiano is my favorite place to stay when in Venice. It is centrally located, yet in a quiet neighborhood very convenient to the train station, the Rialto Bridge and many other attractions! It is reasonably priced by Venetian standards, and the staff could not be more helpful, whether it is making reservations for dinner or suggesting how to spend your day in Venice.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BILWAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level 5 Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 21 May 2014

I could not have asked for a better hotel stay in Venice. In fact, the highlight of our stay was our canal view room. The furnishings were old school palatial Venetian, and I was spoiled by the view. What a treat to just sit at the window and watch all the activity below. Keeping the windows open allowed for a nice breeze and there were no issues with noise from the canal.

The staff were all friendly and extremely helpful. Breakfast offerings catered to a wide variety of tastes.

Another plus was the location. The hotel is located just far enough away from the touristy areas but close enough for an easy walk. Also, there is a vaporetto stop right nearby the hotel, too.

Room Tip: Treat yourself to a canal view room. It's worth it!!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank KristiMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendersonville, North Carolina, USA
Level 4 Contributor
39 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 May 2014

Spent 2 weeks here during Carnival. Hotel staff were pleasant. Room was small but adequate and to be expected for a single in Europe. There is no elevator (not a complaint, just FYI). The bed was much harder than I am use to and was difficult to sleep on.

Room Tip: If booking a single room, request the one on the lower floor.
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  • Stayed March 2014, travelled solo
    • Value
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Helpful?
2 Thank Utsala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 May 2014 via mobile

My best friend and I stayed at San Cassiano and we were very happy with our stay! The room was always very clean and the staff was quick to help in any way possible!

If I had to say one thing that I would recommend to approve upon, I would have a larger sign to the hotel from the alleys.

We would definitely recommend this hotel to anyone coming to Venice!

Stayed May 2014, travelled with friends
Helpful?
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Cassiano Residenza d'Epoca Ca' Favretto

Property: San Cassiano Residenza d'Epoca Ca' Favretto
Address: Santa Croce 2232, 30135 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#60 Luxury Hotel in Venice
#82 Romantic Hotel in Venice
#102 Family Hotel in Venice
Price Range (Based on Average Rates): ££
Hotel Class:4 star — San Cassiano Residenza d'Epoca Ca' Favretto 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
San Cassiano Residenza d`Epoca Ca` Favretto Hotel Venice
Hotel San Cassiano Venice
San Cassiano Ca Favretto Hotel

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