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“Incredible Hotel & Location”

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The Westin Europa & Regina, Venice
Ranked #100 of 384 Hotels in Venice
Certificate of Excellence
GreenLeadersSilver level
Johannesburg, South Africa
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Incredible Hotel & Location”
Reviewed 14 August 2014

We stayed at the Westin during our visit to Venice before we boarded the NCL Spirit. The staff were very friendly and helpful during out entire stay - always smiling and willing to help. The hotel itself is beautiful and overlooks the Grand Canal. The bar area and restaurant both have incredible views of the canal. Our room was incredibly spacious with a great view of the canal and the hotel had prepared our room to perfection for our arrival. The hotel is located in walking distance of San Marco. Just loved the hotel!!!!

  • Stayed September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank MikePollock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this review, 21 August 2014
Dear Guest,
Thank you for sharing your experience about your stay with us.
It's always a pleasure to read such a positive review, we are happy to learn that you fully enjoyed the experience.
We hope to welcoming you soon at The Westin Europa & Regina!
with warmest regards

executive office
the westin europa & regina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,361 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (484)
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English first
Edmonton, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2014

We just returned from staying in this hotel and I have to say it was just fantastic. The location is absolutely perfect, close to San Marcs Square and right on the Grand Canal. Would return in a minute!

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this review, 21 August 2014
Dear Guest,
Thank you so much for your review. We are very pleased to know that you have enjoyed your recent experience with us at The Westin Europa & Regina.

We all look forward to welcoming you back soon.

With kindest regards

Executive office
the westin europa & regina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 August 2014 via mobile

We stayed at the Westin during our visit to Venice. The staff was every friendly and helpful during out entire stay - always smiling and willing to engage. The hotel itself is beautiful and overlooks the Grand Canal. The bar area and restuarant both have incredible views of the canal.

Our room was incredibly spacious with a great view of the canal and the hotel had prepared our room to perfection for our arrival.

We had one small issue during our stay that was not only corrected quickly but the duty manager went beyond my expectations and more than erased the issue from our minds. Truly this level of customer service and commitment shows the professionalism the entire staff seem to show.

Even on our departure we stopped to grab a quick lunch and the young server made sure our food arrived promptly so we could enjoy it in the limited time we had.

My sons and I loved Venice and our experience at the Europa & Regina only added to our fun.

I highly recommend staying.

Stayed August 2014, travelled with family
Helpful?
1 Thank Rory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this review, 18 August 2014
Dear Guest,
Thank you very much for your great review!
Exceeding our guests’ expectations is what we always aim for and we are so pleased we have accomplished it with your sons and you.
We look forward to welcoming you back to our property in the not too distant future.
With best regards

executive office
the westin europa & regina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
128 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 August 2014

Nicely located on the grand canal. Friendly staff. We had the chance to have our room upgraded and had the suite with the terrace, stunning. The view is magnificent, but to reach the hotel you have to solve the Venice maze. Worth it though.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Roland C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this review, 14 August 2014
Dear Guest,
Thank you for your great comments regarding your recent stay with us at The Westin Europa & Regina.
We are very pleased that you have enjoyed the location and service. We look forward to welcoming you back soon,
With best regards

executive office
the westin europa & regina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 August 2014

The hotel is located within easy walking distance of most tourist attractions in Venice, so the location was ideal for us on our first trip here with kids. We chose a terrace room overlooking the Grand Canal, and the view was really exceptional. Service was excellent throughout our three-day stay, including all concierge services and recommendations. The hotel restaurant served great buffet breakfasts to our table right on the water's edge. It was really an enchanting and relaxing experience to eat there. The hotel facility itself is showing some need for attention, but that is minor in relation to the beauty of the lobby and other public spaces. The beds were comfortable with very nice linens. Our internet-addictied teenagers complained about the wifi, but we found it adequate. Overall, it was a very memorable stay, for all the right reasons.

Room Tip: The view rooms are worth the additional expense - this is a place to go for the views!
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this review, 14 August 2014
Dear Guest,
What make us happy the most is satisfied guests! Your review is GREAT!
Our aim is to always exceed our guests’ expectations and we are delighted to know we have lived up to your expectations during your stay with us.
We all here look forward to welcoming you back and please do not hesitate to contact us directly for assistance or for reservations.

Executive office
The westin europa & regina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
massachusetts
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 August 2014

We loved staying here during our anniversary vacation. Lovely Lisa at the front desk checked us in. She was warm and welcoming -- she wished us a very happy anniversary (nice personal touch) and promised that we would love our room. And we did! Oh, that room was everything! We booked a grand canal view room and got that and more. We were in room 305. The views from the room were absolutely gorgeous but the best part was that the room had two small balconies overlooking the grand canal. Magic! I believe it was an upgrade to have the balconies. The room was simply beautiful. The decor was fit for a palace (we stayed in the Tiepelo building). The room was light and airy and there was a bottle of prosecco and strawberries awaiting us. Could not have been more pleased.

The hotel location is wonderful. Right on the grand canal and walking distance to St. Mark's and shopping and restaurants, yet a bit removed from the crowds. We walked right from the vaporetto stop at San Marco and it took less than ten minutes. The front entrance is hidden in a quiet courtyard or you can enter by water taxi from the canal.

The lobby is elegant with a large sitting room with free wifi. We enjoyed the extensive breakfast buffet and dined each morning on the patio overlooking the canal. Wait stuff was friendly and attentive at all times.

Our only disappointment was our one dinner at the hotel. A small hiccup but enough to mention. The hotel restaurant was closed for a private event and so we ate on the patio of the Tiepelo Bar; the location is beautiful at night. The food was outrageously priced.. to be expected but €24 for a Caesar salad with chicken? We would have been ok with the prices but my husband's €26 dish of cannellini (beans) and tiny shrimp was awful. Neither of us could eat it and it went untouched while we shared the Caesar salad. We actually misunderstood the Italian menu and thought we were ordering pasta (tiny cannelloni), not beans (cannellini) but were willing to give it a try when it arrived. No go. At the end of the meal we mentioned our mistake to our waiter as well as the head waiter. The head waiter understood the language error and apologized, but said he wished we had mentioned it sooner so that he could have replaced the dish (our bad). He kept the dish on our bill (his bad, I should think). Again, a small hiccup, but enough so that we did not eat at the hotel again. With so many fine restaurants in the area, we were happy to venture out.

For us, the Westin Europa & Regina was simply magical. Our gorgeous grand canal room was everything we had hoped for. I am so happy that we chose this hotel over the many other 5* options.

Room Tip: Room category is key as there is a wide variety in decor, size and view. Grand canal view room is a...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Ilene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this review, 11 August 2014
Dear Guest,
Thank you for taking the time to write your review. We are happy that you found our location amazing and our Lisa very heplful.
On the other hand, we sincerely apologize for your negative experience at our Restaurant. We assure you that we usually strive to adhere to our guests every need above and beyond their expectations, and it is clear that we failed to achieve this aim on this occasion.
We look forward to welcoming you back soon and we remain with
Kindest regards

Executive office
The westin europa & regina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

Recently had an all too brief stay at the Westin Europa. Located on the Grand Canal a few hundred meters from the Piazza San Marco, the views from the lounge are impossibly beautiful. Our room was a two room suite that was well appointed and luxurious. Not surprisingly, the restaurant prices were absurd but so is the rest of Venice. Only steps away from the cross canal gondola that takes you to the Peggy Guggenheim house for all of 3 euro and is equally well situated for most of the major sites in the San Marco area. Old school luxury and an outstanding location.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twobkumagai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this review, 11 August 2014
Dear Guest,
Thank you for taking the time to post your comments. We are delighted that you enjoyed your recent stay here with us and we look forward to welcoming you back in the near future.
Very best regards

executive office
the westin europa & regina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Europa & Regina, Venice

Property: The Westin Europa & Regina, Venice
Address: San Marco 2159, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Venice
#44 Business Hotel in Venice
#62 Luxury Hotel in Venice
#69 Family Hotel in Venice
#89 Romantic Hotel in Venice
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Westin Europa & Regina, Venice 5*
Number of rooms: 185
Official Description (provided by the hotel):
Superbly positioned on the Grand Canal with sweeping views of the city's most iconic landmarks, The Westin Europa and Regina places guests right in the heart of the city's artistic and theatre districts, in a discreet setting just off the fashionable Calle XXII Marzo and steps from Piazza San Marco. Our unmatched selection of rooftop terrace suites, Grand Canal rooms, restyled accommodations, and Grand Canal-side venues with nutrition-rich proposals are settings of relaxed indulgence where guests can be at their best. ... more   less 
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Also Known As:
The Westin Hotel Europa And Regina, Venice
Westin Venice
Westin Hotel Europa Regina Venice
Venice Westin

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