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“Great location, large room.”

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The Westin Europa & Regina, Venice
Ranked #93 of 388 Hotels in Venice
Certificate of Excellence
GreenLeadersSilver level
Reviewed 18 August 2014

We stayed for five nights in July, and we enjoyed this hotel. Luxurious and large common areas, very large room (superior deluxe) and right on the Grand Canal, you couldn't have a better location in Venice. We enjoyed having breakfast overlooking the canal, the buffet wasn't particularly notable but still OK - hotel was trying to accommodate the many different cultures of the guests so they had breakfast foods I was unable to identify, and I've been to a lot of places in the world. Staff was a tad aloof but did respond well when approached directly. The room was large and well appointed, though the bed was two singles pushed together. His and her sinks were a plus, bathroom was large and well done. WiFi was very spotty and expensive, front desk removed all of the WiFi charges when I mentioned the problems. Seemed pretty bold to me for them to charge separately for it in the first place. The best hotel of our three week trip.

Room Tip: Superior Deluxe room was large and well appointed.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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983 - 989 of 2,583 reviews

Reviewed 15 August 2014

I'm probably a little late with my review. But better late then never. We stayed at the Westin Regina & Europa 12 months ago. Unfortunately it was only for one night. After arriving by train into Venice, we were given the incorrect information at the train station on which ferry stop to get off at to get to the hotel. We ended up having to walk 1km back to the hotel, up and over bridges along the grand canal with very heavy luggage in tow. We finally found the hotel and checked in. I was telling the staff of the issues we had incountered trying to get to the hotel. Although the problems there not the fault of the hotel, the reception staff offered us a free room upgrade as an apology for the bad start we had in Venice. The room was amazing with two balconies looking out to the Grand Canal. Amazing property and very friendly and helpful staff. We would definately stay there again. Having breakfast overlooking the Grand Canal is just incredible. It is so central to everything you would want to see in Venice. It is in off the main streets, so the property is quite and comfortable.It is great if you are only staying for a short time. A final tip.....if you are staying at this property and catching the boat ferry get off at the stop near "Harry's Bar". :)

  • Stayed: September 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Maree P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this reviewResponded 21 August 2014

Dear Guest,
Thank you for your kind review. We are very pleased to know that you have enjoyed your experience with us last September and hope to welcome you back, very soon.

Kind Regards
executive office
the westin europa & regina

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Reviewed 14 August 2014

We stayed at the Westin during our visit to Venice before we boarded the NCL Spirit. The staff were very friendly and helpful during out entire stay - always smiling and willing to help. The hotel itself is beautiful and overlooks the Grand Canal. The bar area and restaurant both have incredible views of the canal. Our room was incredibly spacious with a great view of the canal and the hotel had prepared our room to perfection for our arrival. The hotel is located in walking distance of San Marco. Just loved the hotel!!!!

  • Stayed: September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Thank MikePollock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this reviewResponded 21 August 2014

Dear Guest,
Thank you for sharing your experience about your stay with us.
It's always a pleasure to read such a positive review, we are happy to learn that you fully enjoyed the experience.
We hope to welcoming you soon at The Westin Europa & Regina!
with warmest regards

executive office
the westin europa & regina

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Reviewed 13 August 2014

We just returned from staying in this hotel and I have to say it was just fantastic. The location is absolutely perfect, close to San Marcs Square and right on the Grand Canal. Would return in a minute!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this reviewResponded 21 August 2014

Dear Guest,
Thank you so much for your review. We are very pleased to know that you have enjoyed your recent experience with us at The Westin Europa & Regina.

We all look forward to welcoming you back soon.

With kindest regards

Executive office
the westin europa & regina

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Reviewed 11 August 2014

We stayed at the Westin during our visit to Venice. The staff was every friendly and helpful during out entire stay - always smiling and willing to engage. The hotel itself is beautiful and overlooks the Grand Canal. The bar area and restuarant both have incredible views of the canal.

Our room was incredibly spacious with a great view of the canal and the hotel had prepared our room to perfection for our arrival.

We had one small issue during our stay that was not only corrected quickly but the duty manager went beyond my expectations and more than erased the issue from our minds. Truly this level of customer service and commitment shows the professionalism the entire staff seem to show.

Even on our departure we stopped to grab a quick lunch and the young server made sure our food arrived promptly so we could enjoy it in the limited time we had.

My sons and I loved Venice and our experience at the Europa & Regina only added to our fun.

I highly recommend staying.

Stayed: August 2014, travelled with family
1  Thank Rory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this reviewResponded 18 August 2014

Dear Guest,
Thank you very much for your great review!
Exceeding our guests’ expectations is what we always aim for and we are so pleased we have accomplished it with your sons and you.
We look forward to welcoming you back to our property in the not too distant future.
With best regards

executive office
the westin europa & regina

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Reviewed 8 August 2014

Nicely located on the grand canal. Friendly staff. We had the chance to have our room upgraded and had the suite with the terrace, stunning. The view is magnificent, but to reach the hotel you have to solve the Venice maze. Worth it though.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Roland C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this reviewResponded 14 August 2014

Dear Guest,
Thank you for your great comments regarding your recent stay with us at The Westin Europa & Regina.
We are very pleased that you have enjoyed the location and service. We look forward to welcoming you back soon,
With best regards

executive office
the westin europa & regina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

The hotel is located within easy walking distance of most tourist attractions in Venice, so the location was ideal for us on our first trip here with kids. We chose a terrace room overlooking the Grand Canal, and the view was really exceptional. Service was excellent throughout our three-day stay, including all concierge services and recommendations. The hotel restaurant served great buffet breakfasts to our table right on the water's edge. It was really an enchanting and relaxing experience to eat there. The hotel facility itself is showing some need for attention, but that is minor in relation to the beauty of the lobby and other public spaces. The beds were comfortable with very nice linens. Our internet-addictied teenagers complained about the wifi, but we found it adequate. Overall, it was a very memorable stay, for all the right reasons.

Room Tip: The view rooms are worth the additional expense - this is a place to go for the views!
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europaregina, Manager at The Westin Europa & Regina, Venice, responded to this reviewResponded 14 August 2014

Dear Guest,
What make us happy the most is satisfied guests! Your review is GREAT!
Our aim is to always exceed our guests’ expectations and we are delighted to know we have lived up to your expectations during your stay with us.
We all here look forward to welcoming you back and please do not hesitate to contact us directly for assistance or for reservations.

Executive office
The westin europa & regina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Europa & Regina, Venice

Address: San Marco 2159, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Venice
#44 Business Hotel in Venice
#47 Family Hotel in Venice
#60 Luxury Hotel in Venice
#88 Romantic Hotel in Venice
Price Range: £200 - £896 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Europa & Regina, Venice 5*
Number of rooms: 180
Official Description (provided by the hotel):
Superbly positioned on the Grand Canal with sweeping views of the city's most iconic landmarks, The Westin Europa and Regina places guests right in the heart of the city's artistic and theatre districts, in a discreet setting just off the fashionable Calle XXII Marzo and steps from Piazza San Marco. Our unmatched selection of rooftop terrace suites, Grand Canal rooms, restyled accommodations, and Grand Canal-side venues with nutrition-rich proposals are settings of relaxed indulgence where guests can be at their best. ... more   less 
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Also Known As:
The Westin Hotel Europa And Regina, Venice
Westin Venice
Westin Hotel Europa Regina Venice
Venice Westin

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