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“Really nice hotel”

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Starhotels Splendid Venice
Ranked #69 of 386 Hotels in Venice
Certificate of Excellence
Cheshire, United Kingdom
Level 6 Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Really nice hotel”
Reviewed 24 May 2014 via mobile

Lovely little hotel in the centre of Venice, nice rooms with modern decor, wonderful room terrace and the bar area next to the canal is very pretty. Breakfast was good and the staff very helpful. I would recommend this hotel for anyone wanting a good quality hotel in the centre of the city :)

Stayed May 2014, travelled as a couple
Helpful?
Thank Extremesportathlete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 20 July 2014
Dear Jamie Cheshire,

Thank you very much for reviewing our hotel.
We are happy to hear that you have had a memorable stay at Starhotels Splendid Venice.
We are looking forward to welcome you back soon.

Best Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,629 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (350)
Date | Rating
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English first
London, United Kingdom
Level 3 Contributor
3 reviews
Reviewed 22 May 2014

Great location - central to everything, yet not too noisy. We had a canal view room with little balcony - absolutely delightful! Really recommend to go for this kind of room when in Venice - it was so lovely to watch gondoliers passing by and some even singing! Very relaxing and peaceful room (we had 111) and it was good size also. Nicely decorated and clean, good size cupboards & bathroom - my only remark would be to make the shower glass panel slightly longer as the water splashes a bit. Staff friendly and helpful, especially a gentleman at the reception, who gave us a bit of a history lesson about the hotel, and also the room porters. As it was my birthday weekend trip, I also got a card & box of chocolates from the GM, Mr Salvadore, which I thought was a very sweet gesture. Breakfast was really good - nice choice and quality, however the freshly squeezed juice is at premium. Lovely setting of the breakfast room with glass ceilings which open when it's nice & sunny outside. There is plenty of space to sit around downstairs: bar area, library with a computer & hall, all nicely decorated, as well as the roof top terrace which serves complimentary tea & coffee. Overall, great experience and would definitely come back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eivissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 30 June 2014
Dear Leenah T,

Thank you very much for leaving such a good comment on this website.
It is very important for us to celebrate our guest's birthdays and we thank you for choosing Starhotels Splendid Venice as a place to stay for your celebration.

Together with my team we hope to have you again in this beautiful city.

Best Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah, Saudi Arabia
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 May 2014

If you are planning on staying at the hotel please be aware that it is quite a bit far from the st. lucia railway station(read a 10 min boat ride on the fast boat).... we were offered private gondola service which we were foolish to ignore and chose to ride the waterbus...which was a mistake..as soon as we disembarked it started to pour and I was stuck with all the luggage carrying while my wife made sure her good hand bag did not get wet....the rooms are ok in size, decent bathrooms and all...make sure that you book the rooms facing the water and not the market....this way you can just open the windows and enjoy gondolas skimming thru the water and at times some really great music.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sujithomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, Direttore generale at Starhotels Splendid Venice, responded to this review, 25 June 2014
Dear sujithoma,

Thank you for taking your time to leave your comment about our hotel.
We are sorry to read that the journey to the hotel was not very easy. Your feedback is very important for us.
Thank you for your positive comment about our rooms.

We hope to welcome you again in the next future at Starhotels Splendid Venice.

Best Regards

Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014

Couldn't fault this place .. got it through last minute, photos looked good, and it didn't disappoint.

Room clean and functional - i've seen complaints about room size, but i'm not sure what people want for the price - if you want a bigger room, pay for it.. the room size is perfectly fine with a good bathroom and the location of the hotel is amazing.

Service was great - staff really well trained and professional and helpful

Breakfast is good quality with the courtyard being really pleasant - and real coffee ( v good coffee too ) a massive plus.

Their is an entrance on the canal which looks spectacular - and the roof terrace is really impressinve in the sun - Just watch out for the prices up there - somehow a drink doubles inprice between the ground floor and the fifth! - cheeky - otherwise couldn't fault this place

Throughly recommend it !

Room Tip: we could hear the alley beneath us . especially with the window open, and the walls are quite thin s...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank albogda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 30 July 2014
Dear Albogda,

Thank you very much for leaving such a positive feedback for your stay at Starhotels Splendid Venice.
We are glad to hear that you have had good time here with us and we hope to welcome you back again in the next future.

Best Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsgrove, New Jersey
1 review
Reviewed 14 May 2014

We really enjoyed our 3 night stay at Starhotels. Very clean and close to shops and restaurants. Rooms were awesome. Bed and bathrooms were great. The only complaint was the Breakfast. The eggs were luke warm bordering on cold every morning. They really need to invest in some new server dishes that keep the food hot.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DJ2482
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 30 July 2014
Dear Guest DJ2482,

Thank you very much for taking your time to leave your comment.
We deeply appreciate our guest's feedback as it helps us to improve contionuosly.
Starhotels Splendid Venice and its team is looking forward to welcoming you again in the next future.

Warm Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 May 2014

Stayed a few days and was pleasantly surprised; location brilliant; water taxis pick up at the front door which makes life very easy with luggage; accommodation very good; reasonable sized rooms and excellent bathroom; breakfast was basic; dinner was expensive but good; staff very friendly - would stay there again next time.....

Room Tip: Mare sure you know what size room you are booking as some are quite small....
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank val_rx7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 6 August 2014
Dear Guest val_rx7,

Thank you very much for leaving your positive comment about Starhotels Splendid Venice.
I am very glad to hear that your time in our hotels was well spent.
I hope to welcoming you back again in the next future.

Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 May 2014

Thanks to previous Tripadvisor reviews, we booked a 20m2 canal view room via Expedia. It was not cheap but it ended up being the highlight of our days in Venice. Our room had French balcony doors and was over the landing site for the reception - the view down the canal was just stunning! The breakfast was extremely ordinary, the doors in the hallway provide the usual European fire regulation slam-fest, and the cleaners ignored the Do-Not-Disturb sign. But despite that, I still give it 5 stars cause the ambience, the beautiful room decor and the fantastic location was truly special. Thank you to Paula, the receptionist, for advising us to eat at Acqua Pazza too. I am normally suspicious about hotel staff's recommendations but it turned out to be a real hit.

Room Tip: According to previous reviews, reserve a bigger room, maybe even a canal view. We did, and it was we...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gavagai18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 6 August 2014
Dear Nina B,

I would like to thank you for taking your time to leave such a positive comment on this website.
Our guest's satifaction is a priority for us and we ar glad to hear that your stay with us was well spent.
I will investigate in regards of the Do Not Disturb sign with the involved department.
Together with my team we hope to welcoming you back at Starhotels Splendid Venice in the next future.

Sincerely
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Starhotels Splendid Venice

Property: Starhotels Splendid Venice
Address: San Marco Mercerie, 760, 30124 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Venice
#46 Romantic Hotel in Venice
#47 Family Hotel in Venice
#48 Luxury Hotel in Venice
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Starhotels Splendid Venice 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Splendid Venice hotel is based in the historic centre of Venice, with the city's must-see sights and hidden treasures all within your reach. Just a short stroll or gondola ride will take you to Venice's most iconic sights: San Marco square and the Rialto Bridge. Like the city itself, our 165 rooms and suites are a mixture of styles, but all capture the essence of a romantic Venice holiday. Blending contemporary comforts with details that reflect classic Venetian character, each room has a light, elegant atmosphere, with many offering wonderful views over canals and the Venice skyline with its magnificent San Marco's bell tower in the horizon. Le Maschere at the Splendid Venice is one of the few restaurants near San Marco Square that is popular with Venetians and tourists alike. This authentic Venetian restaurant serves classic dishes with a modern twist. ... more   less 
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Also Known As:
Starhotels Splendid Venice Hotel Venice
Starhotels Splendid Hotel Venice
Venice Starhotels Splendid Hotel
Starhotel Splendid Venice

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