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“very good hotel and location”

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Starhotels Splendid Venice
Ranked #67 of 385 Hotels in Venice
Certificate of Excellence
Mumbai
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“very good hotel and location”
Reviewed 29 June 2014

Overall excellent hotel. Location is ideal for shopping and sightseeing. Water Taxis available right outside the hotel, though they are very expensive. Public transport(boat bus) is available within three minutes walk. Rooms are quiet and very clean and well provided for in terms of plug connections ect. air conditioning is very good. Showers work well and dont clog. little water spills out of shower but it is not a bother. Breakfast is OK, could be better. Public area like reception could do with bit of refreshing. Looks a bit run down but not unpleasant. Staff is very good. At times showed attitude of being fed up of answering same questions from guests every day, but still courteous.
Hotel will make every attempt to cater to your special request. Their in house magazine is worth a read.

Room Tip: no comment
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank evertraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 30 June 2014
Dear evertraveler,

Thank you very much for reviewing us and for staying with us recently.
Your feedback is highly taken into consideration and we are always willing to improve.
We hope to see you soon at Starhotels Splendid Venice.

Best Regards

Salvatore Pisani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,596 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (348)
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English first
Bexley, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2014

Couldn't fault the room, hotel or the staff. Ideally located for sightseeing. Dining area very good. Restaurant very popular. Loved the room furnishings. Excellent service. Would highly recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joannaclent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 30 June 2014
Dear joannaclent,

Thank you very much for staying at Starhotels Splendid Venice recently.
We are glad to read that your stay was a star!
We hope to welcome you back here in Venice in the future.

Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata
Level Contributor
335 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 27 June 2014

Location does not get any better. About 5 minutes walk from Piazza San Marco and 10 minutes from Rialto Bridge. Rooms were decent sized ( we had superior canal facing rooms). Service was quite good too. The concierge was very helpful and friendly. The staff gave us good tips on restaurants and places to visit. All in all- I would highly recommend it.

Room Tip: Superior rooms on higher up floors were good.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prasan68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 30 June 2014
Dear prasan68,

Thank you very much for your comment left on this website.
We are very glad to hear that you have enjoyed your time here in Venice.

We would love to have you here at Starhotels Splendid Venice as our guest again in the future.

Best Regards

Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, New York
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 June 2014 via mobile

Just returned from a four night stay. First the good. Fabulous location. Short walk to St. Marks and the Rialto, which means you can find your way back relatively easily which is very important in a city that is known for lost people. The hotel has a modern clean sleek feel to it. Staff was great. Easy to get to by private water taxi.
Not great was the internet which was constantly a problem, password had to be changed frequently to maintain access. Breakfast was overcrowded and nothing special. We had a problem with the AC which was addressed multiple times by management but never resolved. Overall none of the negatives were a deal breaker. Overall I can recommend this hotel. Concierge was available and very helpful. Canal view room was as advertised.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank mw595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 22 June 2014
Dear mw595,
thnak you very much for taking the time to leave your comment abour your recent stay and for choosing our hotel.
Your comment are very important to us and I will investigate with the direct supervisors to better understand the situation.
Again thank you very much and I wish you a nice day,
Salvatore Pisani
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2014

This would by far be my favorite hotel in my Italy vacation! Very courteous staff, upgraded our room to a junior suite. The staff is very helpful with recommendations, the room is like an apartment....definitely recommend getting a suite!! Extremely clean, perfect location for site seeing, within a 5 min walk to St Mark's Square and to Rialto Bridge. You can shop and then go back to your hotel to drop off bags. This is the perfect hotel and the price is great!!! Very happy with choice!!

Room Tip: do a suite! its like an apartment!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Naomi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 22 June 2014
Dear Naomi G
thank you very much for your nice comment and for staying with us. It's really a rgeat pleasure to read your nice comment.. you made my day..
We would love to see you back soon "home " and whishing you a lovely day..
Best regards,
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Level Contributor
248 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 18 June 2014

Just spent our Wedding Anniversary here. Staff are lovely and on arrival upgraded us to the most beautiful canal room.
Gorgeous luxury hotel, lounge areas, wonderful breakfast. St Marks Square and Rialto bridge a few mins walk away. Has its own water taxi stop right outside the front door for journeys to and from the airport. Free wifi.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hbrWoking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 22 June 2014
Dear hbrWoking,
thank you so MUCH for your nice message and for sharing it with all our followers..
Again congratulations and we look forward to welcome you on your second anniversay..
Best regards,
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 June 2014

For our recent stay in Venice, our accommodation was arranged by our travel agent. Even though we did google the hotel many times before our arrival we were still apprehensive as one can only see so much over the internet. Let me tell you we weren’t disappointed. Right from the start the staff at the Star Hotel Splendid was ever so friendly and helpful. When I asked if we had a nice room, they said that we had already been complimentary upgraded to a deluxe room. WOW - what a great location it was. We were situated right above the canal and the view was to die for. The layout of the room was simple but elegant with all the appliances one could wish for in a hotel room…even the coffee and tea that seems to be disappearing from hotel rooms these days, was supplied. Many times during our stay, we sat in the lounge which was at canal level and just watched the gondolas and other boats sail by the window. In the evening we would venture up to the top floor where an open air bar was situated. This location provided an excellent view of the surrounding buildings which included the tower at St Mark’s Square, which was only a 5 minute walk away. Trust me; you would go a long way to find a better hotel and location in Venice.

Room Tip: Try for a canal view
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
splendidvenice2011, General Manager at Starhotels Splendid Venice, responded to this review, 19 June 2014
Dear Bob M,

thank you very much for taking the time to leave your comment about your recent stay at The Splendid Venice. It's a great pelasure to read your comment and we sincerely hope to welcome you back soon at the Splendid Venice.

Best regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Starhotels Splendid Venice

Property: Starhotels Splendid Venice
Address: San Marco Mercerie, 760, 30124 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Venice
#46 Luxury Hotel in Venice
#46 Romantic Hotel in Venice
#47 Family Hotel in Venice
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Starhotels Splendid Venice 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Splendid Venice hotel is based in the historic centre of Venice, with the city's must-see sights and hidden treasures all within your reach. Just a short stroll or gondola ride will take you to Venice's most iconic sights: San Marco square and the Rialto Bridge. Like the city itself, our 165 rooms and suites are a mixture of styles, but all capture the essence of a romantic Venice holiday. Blending contemporary comforts with details that reflect classic Venetian character, each room has a light, elegant atmosphere, with many offering wonderful views over canals and the Venice skyline with its magnificent San Marco's bell tower in the horizon. Le Maschere at the Splendid Venice is one of the few restaurants near San Marco Square that is popular with Venetians and tourists alike. This authentic Venetian restaurant serves classic dishes with a modern twist. ... more   less 
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Also Known As:
Starhotels Splendid Venice Hotel Venice
Starhotels Splendid Hotel Venice
Venice Starhotels Splendid Hotel
Starhotel Splendid Venice

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