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“Comfortable in a Good Location”

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Starhotels Splendid Venice
Ranked #67 of 385 Hotels in Venice
Certificate of Excellence
San Francisco, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable in a Good Location”
Reviewed 27 July 2014 via mobile

My husband and I stayed two nights at Splendid Venice before leaving on a cruise from the port of Venice.
The room was clean and comfortable and the AC worked well. The hotel staff was professional and friendly. The provided breakfast was good...not great.
We had trouble connecting to the WiFi which was a bit frustrating for this particular portion of the trip as we had planned to take care of some business before our week-long cruise.
We took a water taxi to the hotel. The water level was high so the taxi could not take us to the hotel stop, and we had to walk with our luggage through the city. A little cumbersome, but not horrible.
To arrive at the cruise terminal, we chose to walk about 15 minutes to the Alilaguna water taxi stop near Piazza San Marco/Harry's Bar from the hotel. We had to walk through the crowds of San Marco on a Saturday morning but it was not a problem. We would take Alilaguna again.
The hotel was nice but we would probably try another hotel on our next visit.

Stayed July 2014, travelled as a couple
Helpful?
Thank cathyztravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 30 July 2014
Dear Cathyztravel,

Thank yuo very much for taking the time to leave your comment about your recent stay at Starhotels Splendid Venice.
I am sorry for the high tide issue in Venice and I will investigate for your feedback in regards of the wi-fi.
I am happy to hear that your stay was memorable in this beautiful city and together with my team we are looking forward to welcome you back again in the next future.

Warmest Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (348)
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English first
Adelaide, Australia
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 July 2014

Excellent, central location in Venice. Short walking distance from St Mark's Square.
Has a canal entrance and lane entrance.
Our room was not special, but adequate and pleasant.
Very good buffet breakfast.
Friendly and helpful desk staff.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Apples365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 30 July 2014
Dear Guest Apples365,

Thank you very much for leaving your positive comment about our hotel.
We are very glad that your time in Venice was well spent and we are looking forward to welcome you back soon at Starhotels Splendid Venice.

Warmest Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 July 2014

We stayed here for three days in early July 2014. It's a small hotel in terms of size. The room is clean and tidy. There is an open roof in the cafe, really nice and warm when you are sitting there in a sunny morning for breakfast. Staff are really professional, efficient, friendly and helpful. They are knowledgeable about the exhibitions held in the museums around. Hotel location is good.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank PLeung2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 30 July 2014
Dear PLeung2014,

I would like to thank you for reviewing our hotel on this website.
I am very glad to know that your stay was memorable and I do hope to have you back at Starhotels Splendid Venice in the next future.

Best Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 July 2014 via mobile

My husband and I stayed here for an anniversary trip. The location was brilliant for us, so close to the shops and tourist attractions but felt very 'real Venice'. Would definitely recommend for couples looking for a bit of luxury for a reasonable price in the centre of Venice. The bar is right on the canal providing respite from the heat should you need it with an amazing view.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank rebeccawray79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 26 July 2014
Dear rebeccawray79,

Thank you very much for reviewing Starhotels Splendid Venice.
It is such a pleasure for me and for my team to know that your stay with us was memorable and pleasant.
We look forward to welcoming you back in Venice not far from now.

Best Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 24 July 2014

Fabulous location with easy access to the Rialto Vaporetto and bridge area, as well as St Mark's Square. Shops right at your door step and only 1 small bridge to cross to get to the hotel. Well-furbished with trendy decoration and nice reception. Lovely view at the top floor bar. Breakfast spread was fine. Service staff were not very warm, this is more a tour group hotel.

However, all these were marred by bad service. Firstly the hotel did not provide shower gel. This is certainly not acceptable for a 4 star hotel charging such high rates. According to housekeeping, they have ran out and the hotel no longer provides shower gel. I can understand if they do not provide hair conditioner, but shower gel is certainly a basic item !

Free wifi only for 24 hours. Room is not cleaned properly and we found insects in the room. And to our horror, we came back one afternoon to find that housekeeping had not closed our hotel door properly ! Manager sent maintenance to check on the door and it was working perfectly fine. Do lock up your belongings.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MagicBerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 26 July 2014
Dear Guest,

Thank you very much for taking your time to leave your comment.
First and foremost accept my apologize for the issue that has affected you.
I will personally investigate with the involved departments in order to better understand what happened.
Your feedback is extremely important for us, in order to improve our service and to satisfy our guests.
I do hope that Venice will wecloming you soon and with it our Starhotels Slendid Venice as a place to stay again.

My Warmest Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 July 2014

We booked this last minute trip and decided as we hadn't been to Venice before, that it was wise to find a central location. Yes this meant paying more than other 4 star hotels outside of the San Marco area, but we definitely made the right decision. The hotel is located slap bang in the middle between St Marks Square and he Rialto Bridge. Perfect for people trying to get their bearings.

We arrived at the hotel earlier than check in, due to an early morning flight. We asked if the room was ready on the off chance, expecting a no, but the receptionist was very helpful and advised that we could check in nearly 2 hours earlier than we should and was shown to our room.

The decor of the hotel and rooms is modern, which is very different to the majority of hotels in Venice. The room itself was an average size and bright and airy. They provide tea and coffee facilities and a mini bar, although didn't touch this as all items were pricey. They advertise free wifi, but had some major issues logging in, so didn't get to feel the benefits of this facility.

Breakfast was of a good standard and had a lovely variety for all tastes, including an English/American buffet breakfast. The restaurant itself is in a lovely location, a courtyard, with sliding roof. The hotel also has a roof terrace bar, that is very well furnished and a lovely location to relax after pounding the streets and bridges of Venice.

A truly wonderful break, made even more special thanks to this great hotel.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 26 July 2014
Dear Laura R,

Thank you very much for taking your time to leave you positive comment about our hotel on this website.
We strive to make our guests's stay as memorable as possible and we are glad to hear that we achieved our goal.
Together with my team are looking forward to welcoming you soon at Starhotels Splendid Venice.

Best Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2014 via mobile

Stayed here with a tour group in May 2014. Although our room didn't have a view, it was
spacious, clean, had a comfortable bed, and a nice bathroom. Some in our group complained about small rooms, while others were lucky enough to get suites. The luck of the draw when you're with a tour group. But a 5 minute walk and you're in St. Marks square! Would definitely stay here again!

Stayed May 2014
Helpful?
Thank Pdgram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SplendidVenice, General Manager at Starhotels Splendid Venice, responded to this review, 26 July 2014
Dear Guest,

I would like to thank you for taking your time for reviewing us.
It is a pleasure for us to hear that your stay has been memorable and I hope to welcome you back in the next future at Starhotels Splendid Venice.

Best Regards
Salvatore Pisani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Starhotels Splendid Venice

Property: Starhotels Splendid Venice
Address: San Marco Mercerie, 760, 30124 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Venice
#46 Romantic Hotel in Venice
#46 Luxury Hotel in Venice
#47 Family Hotel in Venice
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Starhotels Splendid Venice 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Splendid Venice hotel is based in the historic centre of Venice, with the city's must-see sights and hidden treasures all within your reach. Just a short stroll or gondola ride will take you to Venice's most iconic sights: San Marco square and the Rialto Bridge. Like the city itself, our 165 rooms and suites are a mixture of styles, but all capture the essence of a romantic Venice holiday. Blending contemporary comforts with details that reflect classic Venetian character, each room has a light, elegant atmosphere, with many offering wonderful views over canals and the Venice skyline with its magnificent San Marco's bell tower in the horizon. Le Maschere at the Splendid Venice is one of the few restaurants near San Marco Square that is popular with Venetians and tourists alike. This authentic Venetian restaurant serves classic dishes with a modern twist. ... more   less 
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Also Known As:
Starhotels Splendid Venice Hotel Venice
Starhotels Splendid Hotel Venice
Venice Starhotels Splendid Hotel
Starhotel Splendid Venice

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