Let me start by saying this is a great hotel. It has a wonderful location, literally meters from St Mark's square, with a jetty directly outside to facilitate a direct to the door taxi service. The welcome from the staff was very good.
All of the public areas were very well presented and the breakfast room is simply amazing with the painted ceiling. The room itself was very good and room cleaning excellent.
the reasons for very good and not excellent...
Some parts of the hotel were looking tired. I understand the place is steeped in history etc, but it just wasn't up there with other 5 star hotels I have stayed in.
No welcome as we arrived at the jetty and had to carry our own bags into reception. Not really an issue, but nonethelessless at this level it should be a given.
Basic value for money. Venice is expensive, granted, but good value, this place is not.
- Official Description (provided by the hotel):
- Housed in a mignificent, 12th century Venetian palazzo, reputed to have played host to the Templar Knights, this is the oldest hotel in Venice a stone's throw from St. Mark's Square and boasts a tradition of hospitality going back centuries. The hotel commands unrivalled views of the Lagoon and offers guests an intimate, welcoming atmosphere combined with impeccable service, classic cuisine and a private mooring berth to enter the hotel by gondola or motor boat. ... more less
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- Also Known As:
- Luna Hotel Venice
- Luna Hotel Baglioni