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“luna hotel baglioni venezia”

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Baglioni Hotel Luna
Ranked #60 of 385 Hotels in Venice
Certificate of Excellence
Reviewed 2 July 2014

the hotel rooms are beautiful and spacious, clean and well located, right in st. marcos square. skip breakfast there though as the breakfast was not up to the standard of a hotel of this class. the pastries were aged more than they should have been, the fruit was not ripe and make sure you leave someone to guard your table because the table was cleared for the next guest as soon as you stood up even if you were going to the buffet. coffee service was slow.

  • Stayed: July 2014, travelled with family
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Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 5 July 2014

Dear Guest,
Wish to thank you for taking the time to post your review and for recommending our property. We feel sorry to haven’t fulfilled your expectation for breakfast where we offer a daily selection of homemade cakes of our Chef Cosimo, more than 80 different products from the buffet and an à la carte selection in the marvelous Marco Polo ballroom with original frescoed ceiling from Tiepolo’s pupils. Gianmatteo Zampieri - Hotel Manager

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604 - 610 of 1,637 reviews

Reviewed 2 July 2014

My husband and I stayed at this hotel for four days. Everything about it was wonderful and luxurious. It was very clean, well appointed, centrally located, and every staff member we encountered went above and beyond what you would normally expect, even at a luxury property. When our friend from Rome came to visit us and decided to stay for one night of our stay, the front desk arranged for a cot for our friend (at a nominal cost) to stay in our room without any fuss.

You can easily walk to every major tourist site from the hotel. If you don't want to walk, a water taxi can pick you up right in front of the hotel.

My only teeny tiny complaint were the scrambled eggs at breakfast. T-E-R-R-I-B-L-E. Seriously the worst thing my husband and I have ever eaten in our lives but that is probably due to what I think was goat's milk in them which is something neither of us expected or was used to. However, with that said, breakfast overall was still very good. The pastries were amazing and the fruit and cheese choices were plentiful. The hot chocolate was delicious.

I would stay here again without hesitation.

  • Stayed: August 2013, travelled as a couple
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Thank TheTravelAddicts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 5 July 2014

Dear Guest,
Thank you for choosing the Luan Hotel Baglioni for your stay in Venice and for taking the time to talk about your overall positive experience. Rest assured we will seriously consider your complaint about scrambled eggs at breakfast and please don’t hesitate to contact us wish you plan to be back to our lovely city . Gianmatteo Zampieri - Hotel Manager.

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Reviewed 1 July 2014

This Hotel is elegant, painted ceiling in the breakfast room and marble staircases. We had a junior suite which over looked the canal, rooms was large and spacious. Staff are very helpful and the hotel exceptional clean. This hotel is in the perfect location, next to Piazza San Marco, the heart of Venice. To start the amazing journey to the hotel, we hired a private water taxi (expensive) which takes you from the airport to the hotel, it is the only way to get the first look at Venice, magical!

  • Stayed: June 2014, travelled as a couple
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Thank catherine m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 5 July 2014

Dear Guest,
Wish to thank you for taking the time to post your review and thank you for choosing us for your stay in Venice. The Marco Polo ballroom with original frescoed ceiling from Tiepolo’s pupils is a real jewel. We do serve here daily breakfast and offer a daily selection of homemade cakes of our Chef Cosimo, the right start before your city visit. Gianmatteo Zampieri - Hotel Manager

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Reviewed 30 June 2014

My husband and I stayed here for our honeymoon and could not have been more pleased with the amenities, atmosphere, and service. We were welcomed with chocolate covered strawberries and champagne which set the tone for the superb service throughout our stay. Our room was luscious, and we thought it was beautiful until we saw the breakfast room the next morning...breathtaking. The location is perfect. It is just behind the Piazza San Marco, giving you easy access to the attractions while separating you from the crowds. The hotel also boasts a cozy bar, perfect for an after dinner drink. We hope to return again and would definitely recommend.

  • Stayed: November 2013, travelled as a couple
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Thank katemallory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 5 July 2014

Dear Guest,
Thank you for taking the time to tell us about your experience at the Luna Hotel Baglioni and happy to hear you did appreciate your choice. Don’t hesitate to contact us wish you plan to visit again our lovely city and don’t miss our low season offers to better experience Venice during winter time. Gianmatteo Zampieri - Hotel Manager

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Reviewed 30 June 2014

We recently enjoyed a three night stay at the Luna Baglioni in Venice, The room was excellent and seemed large by European standards. The hotel is located very close to St. Mark's (maybe 100 meters or so) and is convenient to the San Marco piers (it also has its own water taxi pier). It is well situated for walking around Venice or hopping a vaporetto. Service was friendly and efficient. Admittedly the hotel was pricey, but what top hotel in Venice isn't? Breakfast was good but pretty average.

  • Stayed: June 2014, travelled as a couple
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1  Thank TheSterns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 5 July 2014

Dear Guest,
Let us thank you for taking the time to share your experience in our Luna Hotel Baglioni .
We appreciate your highlighting our staff, service and of course its central location that gives right the chance to visitors to see all important things even on a short break stay and the advantage to long stay guests to enlarge their ray of visit since form the very city center all itineraries starts and all transportation reach it. We all look forward to welcoming you again on your next trip to Venice. Gianmatteo Zampieri - Hotel Manager

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Reviewed 26 June 2014

Stayed here with my fiancé for two nights, I've had much better experiences elsewhere. The service of any kind was inadequate. Breakfast was good, location was great, rooms were large, everything else was sub par for what you'd expect from a place of this 'caliber' wifi was an extra charge which seemed unusual as many gelaterias offer free wifi let alone every other hotel... All in all would not pay that price again to stay at the Baglioni the minor beauty was not worth the major disappointment and lack of service.

Stayed: June 2014, travelled as a couple
2  Thank Pat_ro2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 28 June 2014

Dear Guest,
We are sorry to read from your review that your experience did not meet your expectations; please allow us to express our sincerest apologies. For your information rate for wify are right in line with our competitors and moreover we do have lot of rate offer that include this service so we really don’t understand your disappointment on this matter. Gianmatteo Zampieri - Hotel Manager

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Reviewed 26 June 2014

We chose this hotel because it was an option in the AmEx Fine Hotels program - and for its amazing location just steps from St. Mark's Square. We took a water taxi from the train station along the Grand Canal, and pulled up to the hotel's private dock. That was just the start of a magical but too-short 2-day visit. The hotel was able to upgrade us (possible under the terms of the AmEx program) to a truly splendid suite. A bottle of prosecco and some chocolate-dipped cherries were set on the living room table - a very nice welcome. From the front desk staff to the concierge to the breakfast room staff, restaurant waiters and cleaning staff, absolutely all of them went out of their way to provide great service, with a smile and obvious concern that we make the most of our visit. They helped with reservations, directions, booking the return taxi - all of it done quickly and accurately. We could relax, knowing we were in excellent hands. For all the elaborate and very beautiful decor, we always felt at home here. The staff were discreet without being stuffy, attentive but not intrusive. From seeing their interactions with other guests, they are obviously skilled at figuring out just how much support each guest may need, and anticipating needs before guests realize they still need more information or assistance. We hated to leave - Venice, of course, but also this gem of a hotel. We wouldn't think of staying anywhere else on a future visit.

  • Stayed: June 2014, travelled as a couple
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2  Thank DCTranslator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HMLuna, Direttore at Baglioni Hotel Luna, responded to this reviewResponded 28 June 2014

Dear Guest,
Let us thank you very much for choosing the Luna Hotel Baglioni for your stay in Venice through Amex Fine Hotels Program. This old Venetian Palace has been property of the knights Templar for 2 centuries hosting pilgrims bound to the Holy Land and still now days strive for excellence in hospitality with inside an incredible collection of antiques right for discerning travelers. Hope to have the pleasure to welcome you personally on your next visit and introduce you to this wide heritage. Gianmatteo Zampieri - Hotel Manager

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Additional Information about Baglioni Hotel Luna

Address: San Marco, 1243, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Venice
#22 Family Hotel in Venice
#38 Romantic Hotel in Venice
#42 Luxury Hotel in Venice
Price Range: £224 - £1,485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baglioni Hotel Luna 5*
Number of rooms: 91
Official Description (provided by the hotel):
Housed in a mignificent, 12th century Venetian palazzo, reputed to have played host to the Templar Knights, this is the oldest hotel in Venice a stone's throw from St. Mark's Square and boasts a tradition of hospitality going back centuries. The hotel commands unrivalled views of the Lagoon and offers guests an intimate, welcoming atmosphere combined with impeccable service, classic cuisine and a private mooring berth to enter the hotel by gondola or motor boat. ... more   less 
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Also Known As:
Luna Hotel Venice
Luna Hotel Baglioni

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