The hotel staff at the Luna Hotel Baglioni is exceptional! We were warmly greeted from the moment we first stepped into the hotel. All the front desk staff speak English fluently. Our luggage was lost by the airline for 2.5 days and the front desk personnel called the airport four times a day each day for us checking on the status of the bags. They recommended places to go, things to do and taught us how to use the public transportation system. Room service was excellent. The food was served on huge silver trays. All the staff acknowledged us always.
Breakfast was included. It was plentiful and delicious!
Our room was extremely clean and comfortable. And the view! Wow!
The location of the hotel is A+++. You have immediate access to St. Marks Square and are surrounded by the finest designer shops in the world (Gucci, Loro Piana, Botegga Venetta, Chanel, etc.).
The public water taxi stop is right outside the back door to the left.
You will not be disappointed with this property. It is very customer service oriented! We will be back!
- Official Description (provided by the hotel):
- Housed in a mignificent, 12th century Venetian palazzo, reputed to have played host to the Templar Knights, this is the oldest hotel in Venice a stone's throw from St. Mark's Square and boasts a tradition of hospitality going back centuries. The hotel commands unrivalled views of the Lagoon and offers guests an intimate, welcoming atmosphere combined with impeccable service, classic cuisine and a private mooring berth to enter the hotel by gondola or motor boat. ... more less
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- Also Known As:
- Luna Hotel Venice
- Luna Hotel Baglioni