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“Perfect location, friendly staff, would return tomorrow given the chance.” 5 of 5 bubbles
Review of Hotel American Dinesen

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Hotel American Dinesen
Ranked #33 of 386 Hotels in Venice
Certificate of Excellence
London, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Perfect location, friendly staff, would return tomorrow given the chance.”
5 of 5 bubbles Reviewed 20 April 2014

This was my first visit to Venice and my husband and I spent 5 nights at the Hotel American Dinesen from April 10th to 15th. I chose the hotel having read reviews on Tripadvisor and was not at all disappointed. Our room (202) overlooked a canal and was delightful, clean and comfortable with an excellent bathroom. The housekeeping staff were wonderfully efficient with the bedlinen and towels changed daily (such a treat). Breakfast was great, really set you up for the day. Fresh fruit salad as well as whole pieces of fruit, dried fruit, boiled eggs, cheeses, ham, salami, pastries, cakes and croissant, bread and rolls, fruit juice, cereals and great tea, coffee and hot chocolate. The lady who brought our tea and coffee and replenished the food on offer was so nice. All members of staff we encountered were delightful. Every one of them was helpful, polite and friendly. Any questions we had were dealt with efficiently and nothing was too much trouble. We loved the area surrounding the hotel and were able to get around on foot to so many parts of Venice. We had pre- booked a water-taxi from the airport direct to the hotel and the return journey which proved to be a blessing and such an exciting way to travel through Venice having never visited before. We had the water-taxi to ourselves, both ways and as I had booked both journeys on-line we saved 40Euros overall. Booked a few things on-line before we got to Venice like a walking tour with gondola ride and a boat trip to Murano, Burano and Torcello - all great by the way. The hotel us very close to the Accademia Bridge and is perfectly located for getting around. Free Wifi was useful too. Go to Venice and stay at the Hotel American Dinesen, you will not be disappointed.

Room Tip: Ask for a room overlooking the canal and watch how Venice gets deliveries of food, even how their ru...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (264)
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English first
Boston, MA
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 14 April 2014

The dorsoduro location was great for exploring the city but still having a quiet spot to relax. The hotel is basically in between the Zattere and Accademia vaperetto stops so it is easy to get around Venice. It is just off the main route in between Accademia and the Guggenheim.

The rooms are cozy sized, but comfortable and clean. The breakfast was decent and the staff was friendly (but be sure to follow the rules:)

There is a fridge in the room, and a place nearby that sells pizza by the slice if you need a quick afternoon snack. Nico gellateria near the Zattere stop is also a winner.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dbtravel_boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nokomis, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 14 April 2014

The location was pretty good. It was on one of the little canals and did have access to a water taxi. (about 30 min to airport and costs about $110) There is no elevator, but that didn't bother us, if you aren't able to go up stairs, then Venice is not for you! The front desk people were nice and would help us out when needed. Free breakfast was great! we had it every day with complimentary espressos and cappuccinos. Venice is like a labyrinth and this hotel was easy to find since it was near Accademia which there were signs for directions everywhere. Free wifi worked very well and front desk had adapters for electronics. ok now for bad stuff:
- Its spring time now and Venice does not use air conditioning for this time. Weather was nice, so it wasn't too big of a deal BUT we had to leave window open all the time or else it would get stuffy and mosquitos were a major issue. By the end of our week stay, we must have each had 25+ bites and some were little like flea bites. This only happened while we slept.

- the shower is ridiculous! Im not sure if its like that in every room or not. There is no curtain nor a sliding door. I'm 5'4, not big at all and I could barely move in it. My hubby is 6'3 and Im not sure how he managed. You have to aim the shower into the wall so it does not spray all over the bathroom. The floor of the tub/shower was also not flat, but had weird lumps (but it was built that way)

- There is some kind of tax in Venice per person per night. ours came out to about 35 euros for 6 nights so thats not too bad but they only take cash for this. This was a hassle since we were leaving and my husband had to run to an ATM to get money out and front desk doesn't have change!

- Now, I did mention that location was good for finding the hotel in this crazy beautiful labyrinth of a city, but from our room, we could hear the noisy ally all night long, mostly americans. And first thing in the morning like around 7am the hotel or the building next to us would wash the ally and make tons of noise with pots and pans and there was a baby that cried all the time, but I'm not sure if that would be different in any other hotel considering how close everything is to each other. Our room faced the side alley, next time, we would go directly to hotel (which they give discounts if you do) and request a room facing canal.

All in all the stay here was average. The price was not bad. The service was pretty good and the breakfast was great. If someone asked me where to stay in Venice for a decent price, I would recommend this place.

Room Tip: Make sure you check the weather and find out if they are using A/C. Mosquitos are a HUGE problem esp...
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JulietteB981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 April 2014

We spent 3 nights at the end of March 2014 at this lovely hotel. Don’t be put off by the odd name for this wonderful hotel located on a quiet calle just off the Grand Canal. It is a 5 min walk from the Accademia Vaporetto stop and luggage-manageable with a little energy. It’s a 30 min vaporetto ride from the Santa Lucia train station, which allows views of the major palazzi along the Grand Canal. Our room overlooked the small side canal which was a little noisy in the morning (7-8 AM) with workmen, deliveries, and garbage collection but it was quiet and scenic and on balance worth a few more euros. The room overall and the bathroom were certainly adequate in size and nicely furnished. Breakfast buffet was ample and good. The Dorsoduro location is excellent, just a 15 min walk to Piazza San Marco, and short walks to Santa Maria della Salute and the Giudecca Canal with lots of waterfront activity along the Fondamenta during the day. We would gladly stay here again if returning to Venice in the future.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TedinMadison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

We stayed at the American Dinesen for five nights in March and had a wonderful stay in Venice. We booked a superior room with a view, directly with the hotel. Our corner room on the second floor had views on two sides over the San Vio Canal and down to the Grand Canal which was a wonderful sight to wake up to each day and well worth paying the extra for. The room was a good size, traditionally decorated with silk wall coverings, a very comfortable bed and the added bonus of tea and coffee making facilities and free wifi. The bathroom, whilst small, had everything you needed plus a very efficient hairdryer (important!) and plenty of toiletries restocked daily. The room and all areas of the hotel were cleaned to a high standard. The staff throughout the hotel were friendly and helpful. The location is ideal being minutes away from the Accademia vaporetto stop and bridge to cross to walk to St.Marks Square (15 mins) and the Rialto. The Dorsoduro is a lovely area to explore with plenty of restaurants within easy walking distance of the hotel. One of the highlights of our trip was a performance of Vivaldi's Four Seasons by Interpreti Venezia at the San Vidal Church, just over the Accademia bridge, tickets easily booked through the hotel. The performance was magical. We absolutely loved Venice and felt that we had chosen the perfect area to stay in and were delighted with our choice of hotel. We would certainly recommend it to friends and family and would return.

Room Tip: Corner rooms with views of the canal are worth it.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank McH0ls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean Springs, Mississippi, United States
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 4 April 2014

They really over do the air freshener and it all but choked me. We checked in on the late afternoon of the 24th and the front desk guy was surly and seemed annoyed however the bellman (Mario??) was very nice and helpful. We where hungry after traveling for 17 hours, so we asked the hotel where we could get a bite to eat. They said everything was closed and would not open for a while. The surly desk attendant recommended the place next door. DO NOT GO THERE!! It's a tourist trap and we ended up spending $110 on just 2 people. The food wasn't even that good. Our room didn't have a great view but it was the perfect time of year to sleep with the window open. The room was small with a very firm bed and had a small bathroom but it was cute and worked for us. The location is quiet but you will walk a few minutes to get anywhere. If you get lost just ask people how to get to the academia bridge it's a great point of reference. The breakfast was very good and I really enjoyed it

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jacqueline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
American-Dinesen, Manager at Hotel American Dinesen, responded to this review, 8 April 2014
Dear Mrs Jacqueline T,

thanks for submitting your review about our Hotel. We truly regret to hear that the service provided by our staff did not lived up to your expectations. Please note that most of the restaurants in Venice are closed between lunch and dinner and the next door Restaurant Cantinone Storico, which is normally quite good, it's the only Restaurant , nearby our Hotel,open at that time of the day. Obviously there are many bars in the area open in the afternoon, but the kind food is different. In any case Restaurants always show their menu with pricelists so you may have an idea of the price range before ordering, which of course may vary depending on the drinks and plates selected.
Hoping to welcome you back in the next future, we remain at your disposal

Kind Regards

Hotel American Dinesen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

Sitting on the balcony we waved at friends in London watching us on the webcam (see their website for the link.) They were jealous - and rightly so!
We paid the extra for a canal view (room 210) and it was well worth it. It overlooks a little canal which joins the Grand canal which you can also see, and a little bridge and a few shops. In the morning you could watch the gondoliers below having a fag and phone call while waiting for customers; at night the Grand canal was magical. The room was comfortable and spacious with loads of storage and a bath as well as shower. And we had a kettle and tea and coffee - you don't see that often in continental Europe. Occasionally when we returned to the room there was a slightly odd not too pleasant smell - it wasn't the canal as it disappeared when we we opened the balcony doors, but that was the only downside. I can only repeat what everyone else said about the lovely staff, atmosphere, breakfast, good value, convenient yet quiet location etc. I'm a bit upset I never saw the famous dog but maybe it had gone off on its own holidays. I'd recommend this place to anyone.

Room Tip: Our corner room 210 was the nearest to the Grand Canal which was nice. No problem to walk up 2 fligh...
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank greenwichjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel American Dinesen

Property: Hotel American Dinesen
Address: Via San Vio 628 | Dorsoduro District, 30123 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro / Accademia
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#16 Family Hotel in Venice
#24 Luxury Hotel in Venice
#35 Romantic Hotel in Venice
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel American Dinesen 4*
Number of rooms: 30
Official Description (provided by the hotel):
Superior three star Hotel in Dorsoduro, the "Art District" of Venice. The hotel is located between the Acadamy of Fine Arts (Accademia di Belle Arti) and the "Peggy Guggenhiem Collection".The House lies in front of San Vio Canal, with his private dock for taxi and gondolas. Highly requested are the superior canal view rooms with balcony, where customers can enjoy a nice view of San Vio Canal and (some of them)a partial view of the Grand Canal. Free wifi internet access in the room and also public areas. ... more   less 
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Also Known As:
American Dinesen Hotel
American Dinesen Venice
American Hotel Venice Italy

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