Me and my girlfriend stayed in a B&B in the neighbourhood. We've passed a couple of times by this restaurant and by the looks of it, it seemed a simple but normal restaurant. Although there are restaurants in this street that have no "Servizio" or "Cover"-costs, this one has a 12%-service cost. This, together with the prices of the food, seemed ok, so we decided to give it a try.
First of all my girlfriend wanted to sit at a table close to the facade. However, the waiter ignored this request and placed us at a different table (while there was plenty of room to sit). I found this a bit rude, but hey, let's not be so negative.
Secondly, I ordered a pizza (9 euros) and my girlfriend calamares together with a salad, because the menu wasn't really clear about what was included with "Calamares" (11 euros + 5 euros). For drinks I ordered a Coke and my girlfriend a bottle of water, because they don't give single glasses of water.
Our drinks and food dishes arrived very quickly, but for some reason these could not be delivered with a smile. Once in front of our noses, we were very disappointed.
The calamares weren't nicely orange and weren't crispy at all. They were soaked in oil. The calamares didn't have any sauce and just a slight portion of salad, so my girflriend had made a great decision to order a side dish. However, this salad seemed to be a cheap salad one can buy in the supermarket.
The pizza didn't have a crust, which I found odd, and there was merely meat on my pizza, while the menu said this was a pizza with salami and different sausages.
We decided not to let this ruin our night and enjoy the dinner. FYI, but you would have probably guessed, the food wasn't tasty at all. Moreover, there were three waiters (two macho guys and one masculin female with a look every man should be afraid of) and these were just constantly watching us eating our dinner from like a meter distance. We felt like prisoners looked down on by guards.
I've finished my pizza earlier than my girlfriend finished her dishes. Normally one leaves the empty plates on the table until the second person has finished her dinner. This wasn't the case here. As soon as they've seen me finish my dinner, a waiter traveled his one meter distance and asked me "Finito?". Of course I've said yes, and the waiter instantly cleared my side of the table and walked away with a very big grin on his face.
This pissed me off. Luckily my girlfriend made me relax. As soon as she'd finished her dinner, we drank the bottle of water and asked for the check.
Instead of preparing the check, they dared to ignore this request for almost ten minutes. As good costumers we paid the check, along with the "Servizio". But honestly, we really shouldn't have payed the "Servizio", because the day after we saw an Italian leaving another restaurant with a waiter shouting after him "Excuse me, no "servizio"!?". The wise Italian answered: "There was no service".
Short opinion: the food was terrible and the service was completely rubbish. Don't go there, unless you want to be treated terribly.
BTW: next to us was sitting a girl, who didn't express her opinion verbally, but I could see it on her face she didn't like this restaurant and the treatment either.
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