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“Getting Old”

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Holiday Inn Venice Mestre Marghera
Ranked #267 of 385 Hotels in Venice
Doncaster, United Kingdom
Level 6 Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Getting Old”
Reviewed 27 June 2014

Located on mainland with good shuttle bus service to Veniezia. Hotel staff very pleasant and efficient. Several languages spoken. Room problems dealt with quickly.
Room safe malfunctioned, water leak from air conditioner condensation and ro key malfunction detracted from pleasnt stay. Overall not to Holiday Inn standard

Room Tip: Property is in need of a makeover
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigfella78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Venice Mestre Marghera, responded to this review, 14 July 2014
Dear bigfella78,

Thank you for staying with us and leaving feedback about our hotel. I am truly delighted you found our staff efficient and pleased our shuttle service suited you well. However, I am sorry to read that you did not enjoy your overall experience with us due to the water leak from the air conditioning unit and malfunctioned key. I appreciate you letting us know about these unsatisfactory circumstances as this is our best means of improving our efforts.

Sincerely,

Charisse V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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828 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Liverpool, United Kingdom
2 reviews
Reviewed 23 June 2014

This hotel was found in Jet2.coms city breaks. We stayed there this last weekend 20th June to 23rd. June. The room was spotless and very comfortable but im afraid the letdown was the service. We waited at the bar for half an hour and when I checked at reception was told that the waiter in the restaurant was also the bartender. It was not possible to get a drink late on a Saturday night even though I offered to buy a bottle of wine for the room. I felt sorry for young people who made simple requests for some warm bread with dinner to hot milk for a drink. Great shame. It was a long walk back from the bus at the end of the day. Its worth spending the extra to stay in Venice itself.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 990Tony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Venice Mestre Marghera, responded to this review, 8 July 2014
Dear 990Tony,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the bar service prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 June 2014

I stayed here a couple of times now, kind of in-between the airport in Venice, half-way mark, so for the location you can't really walk anywhere. That being said, great service, nice spacious and clean rooms, comfortable beds

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Herman O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level 4 Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 June 2014

The hotel is good value for money, if you compare it with the hotels in old Venice, which are very pricey. We had 'Venice for you' package, which included breakfast, dinner (from 7 to 10 pm), and also shuttle bus transfer Hotel-Venice and back, according to the schedule. By this shuttle bus we got to Venice in 15 min. It was really comfortable. If you just reserve the room, then the shuttle bus costs 10 euro per person per each ride.
The room was good, big bed, nice bathroom with shower, tea-coffee facilities in the room. I liked the breakfast and the dinner (drinks were not included). The hotel gives you free wi-fi for 30 min., if you want more you should pay. The only disadvantage of the hotel was that he's not near the railway station (Mestre), it's about 25 min walk or you should get a taxi. The personnel was very helpful and nice. It was a good option for the price we paid.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank OlyaKotik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level 6 Contributor
173 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 2 June 2014

Like many of the reviews this is just a Holiday Inn. It has the basics of what you would expect a solid lodging experience. It is priced as a value away from Venice. Buy a transportation pass that you can walk about 15 minutes and take bus #6 to and from Venice and use the water buses to get around Venice and Murano. We used this hotel for 3 days before we boarded a cruise ship. Can't wait to get back to Venice!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brownsville, CA, USA
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 May 2014

Located on the main land some distance from the Lagoon. The hotel charges 10 Euros for a shuttle bus to an area where you can find a water taxis to Venice. The hotel charges for WiFi after 30 minutes, an unusual practice among hotels offering WiFi. Otherwise, the room is what you would expect from a Holiday Inn, clean and comfortable. I would stay again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dale1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Venice Mestre Marghera, responded to this review, 6 June 2014
Dear Dale1951,

Thank you for sharing your experience with us. I am very pleased that you found our rooms clean and comfortable. However, it is unfortunate to hear that you were not able to fully enjoy your stay because of charges on transportation and WiFi service. I have forwarded your concern to our hotel management for review. It is our goal to continuously improve our service so we can give you the best hotel experience that you can have.

We look forward to hosting you again when you come to visit the area.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level 5 Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 16 May 2014 via mobile

The hotel is in a very good position for the business customers. It is right at the exit of the highway. For the leisure customers is not in a great position. The hotel seemed full of international group of tourists visiting Venice. The hotel has a parking lot in front of it for 10 € per day.

I am a platinum member and I felt welcome at the check in. They offered me fruit in the room and gave me free rewards points

The hotel looks tired. The rooms are pretty big with a comfortable bed. The general feeling is of a tired hotel, the furniture are old style and the carpet in the room does not help. Bathroom is comfortable and still looks old. The cleaning was good.

One day internet was not working and when I called the reception to ask about it they said they were not aware of the out of service and they would have call me back. Of course they did not. Meantime internet kept not working.

Breakfast has everything but the hot drinks ( cappuccino, coffee, etc etc) those comes from a machine and they do not taste good at all. Still the general feeling is of an hotel from the 70s.

The restaurant is in the same room of the breakfast. The atmosphere is not the best and it looks pretty pricy ( first dish around 12€ and second up to 25€, desserts 8€). Service was ok and brief. Food ok, not worth the money.

Suggested to stay if you like to get rewards points from ihg, if not you can find better.

Stayed May 2014, travelled on business
Helpful?
Thank jennyjtourofEU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Venice Mestre Marghera, responded to this review, 2 June 2014
Dear jennyjtourofEU,

Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback about your recent stay. I apologize for the problems experienced with the Internet connection and if the hotel's interior did not meet your standards. Rest assured your review will be used to consider improvements needed and we hope you give us another chance to show you how great our hotel is and allow us to redeem your faith in our award winning service.

Again, thank you for your comments.

Charisse V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Venice Mestre Marghera

Property: Holiday Inn Venice Mestre Marghera
Address: Rotonda Romea 2, 30175 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#103 Luxury Hotel in Venice
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Venice Mestre Marghera 4*
Number of rooms: 187
Official Description (provided by the hotel):
Conveniently located just at a shuttle ride from San Marco Square, Holiday Inn Venice Mestre Marghera is your best choice to visit Venice. Easy to find and accessible by car from the highway, the hotel is also at walking distance from public transportation, handily linked with Piazzale Roma, Venice Airport and railway station. Enter Holiday Inn Venice Mestre Marghera, be surprised by our spacious hall with contemporary décor and discover the vibrant colours of our new rooms. Relax and try the unique experience of our soft duvet and pillow menu, while enjoying a film or a football match on our flat TV screens: all rooms have satellite channels with Sky package. Moreover, stay connected with work or family with our Wifi Internet connection (at a charge). Have a great start with our delicious breakfast and, when it s time to eat, enjoy the appetising Alla Bell Italia restaurant s cuisine: typical Italian and Venetian dishes combined with a cosy atmosphere. Imagine having all the space and tools for your meetings: flexibility, experience and the latest technology equipments. Holiday Inn Venice Mestre Marghera offers 9 meetings rooms with natural daylight up to 170 delegates. Holiday Inn Venice Mestre Marghera offers moreover a shuttle bus to Venice (at a charge), a mini-gym and a secure paying parking. ... more   less 
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Also Known As:
Holiday Inn Venice Mestre Marghera Hotel Venice
Venice Holiday Inn
Holiday Inn Marghera
Marghera Holiday Inn

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