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The Gritti Palace, A Luxury Collection Hotel
Ranked #7 of 385 Hotels in Venice
Certificate of Excellence
Paris, France
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“fantastic”
Reviewed 2 December 2013

The price of hotel is overpriced, but it is just like other hotels in Venice.
One must come to this hotel by a water taxi, if you would like to experience Venice.
Great location, professional staff.
My favorite person is the bartender, R. I loved talking to him. He knows how and when to talk with guests. He made a special drink (hot lemon) in order to prevent hangover.
Hemmingways room is worth staying.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hermeslover2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (257)
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English first
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 November 2013

We were at the Gritti from November 22nd to November 25th 2013.

The hotel interior and exterior is beautiful. The facilities are what you expect in a hotel of this standard. The staff are wonderful and go out of their way to make your stay memorable.

The breakfast buffet as well as a la carte menu is appropriate for the class of hotel, and again, the staff will try and accommodate any requests.

We were a little bit disappointed by the Restaurant Club Del Dodge the first night we ate there. The atmosphere was fantastic but the food was not exceptional. At the end of the second course, the waiter asked if we enjoyed the meal and my husband made a very, very light comment that the steak was not really good, it felt like it had been boiled. Our plates were cleared and we decided to call it a night and requested the bill. We were surprised to see that the steak had been removed from the bill.

The next day we were informed that the Manager wanted to meet with us. We met with the hotel manager, and he mentioned that he had heard that we were not satisfied with the steak and invited us to a complimentary dinner at the Club Del Dodge again.

The second time around the food was exceptional, strongly recommend the truffle menu, especially the linguine. We had a lovely evening.

We found it incredible that light feedback on the steak went back all the way to the Manager, a sign of exceptional service and customer service.

We have stayed at the Bauer Palace before, and whilst it was fantastic, the Gritti offers a more personalised and unique service. We will most certainly return and would not hesitate in recommending the Gritti.

Room Tip: All rooms are nice and are very sound proof.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LolaMay13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecOffice-HtlGritti, General Manager at The Gritti Palace, A Luxury Collection Hotel, responded to this review, 29 November 2013
Dear Guest,

We constantly strive to achieve service excellence and your appreciative comments are what we would like to hear from every Guest. We are sorry of the mishap occurred on your first dining at our Club del Doge and are very grateful to you for having trustfully given us the opportunity to make you change your mind on our restaurant.

Thank you for taking the time to post your rewarding feedback and for suggesting the Gritti to other esteemed future guests.

Our caring team will do its utmost to render you an even more personalized service upon your return. We look forward to it!

Best regards,

Paolo Lorenzoni
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Key West, Florida
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 November 2013

4 nights at the Gritti and loved every minute of our stay. The lobby, bar, patios, and restaurant all stunningly beautiful and the views of the grand canal as you have coffee or tea on the patio is truly priceless experience. We were upgraded to a lovely suite one of the nicest we stayed in all of Italy. The bathroom and walk-in closet was simply over the top amazing. I think we photographed the entire place just for wanting to share the memories with friends and family. The front desk staff, concierge, bellman, waitstaff, bartender, everyone we had the pleasure speaking to was fantastic. The negative - honestly really? If someone finds negative with the Gritti they have issues... If there was a negative it was 4 nights felt like 1! We wish we would have been able to add 1 or 2 more nights to really take it all in. I could write a book on why we loved this resort - don't over think it - just book it...

Room Tip: we noticed a room just outside the elevators and could help feeling sorry for the person that had to...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank johnkwfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 November 2013

This is a wonderful hotel with beautiful public spaces and luxurious rooms. It's big enough to offer all the facilities you will ever need but small enough to feel friendly and cosy. All staff members are unerringly helpful and charming. Highlights are the wonderful bar and the very civilised breakfasts. We spent four nights here and enjoyed it immensely.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simoninscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 19 November 2013

Superb location right on the Grand canal and opposite the much Canaletto painted Salute church or to give it its correct name 'Basilica di Santa Maria della Salute'. The hotel has a floating pontoon dining area from where you can watch the water traffic go by. Water taxi's will deliver you to the door. Every time I am in Venice I make a point of dining there, lovely meal Rose champagne and a bill to match, what the heck though it's worth it for the view and the atmosphere. Around the corner is Harry's bar. You have to go around the back of the hotel and back to the canal to get to it. The hotel I believe has been updated since I last stayed in it. aircon would be a big plus at certain times of the year.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2013

The Gritti is stunningly beautiful and the staff very gracious and accommodating. We were upgraded as Starwood Preferred members, our room was exquisite and included a complementary bottle of wine and chocolates to welcome us. Perfect location and the place to celebrate life's big moments.

Stayed November 2013, travelled as a couple
Helpful?
Thank George R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broxbourne, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 November 2013 via mobile

My partner and I stayed at the gritti palace as a surprise for my 21st birthday. We had the most perfect stay. Arriving to the hotels entrance on the canal in a water taxi was an experience in itself. We were greeted by truly amazing staff who couldn't have done more to help us throughout our whole stay. Our room was stunning!! Acqua di Parma toiletries in the room were a lovely extra. Location is perfect, a short walk from st marks square and Rialto, on the canal and designer shops around the corner. We had dinner in the hotels restaurant, I am not a lover of fine dining but they did everything they could to accommodate my fussy eating habits. Food was delicious and service was out of this world. Plenty of choice for breakfast in the mornings. We enjoyed sitting on the terrace having a drink late afternoon after exploring Venice, and also in the evenings after dinner, beautiful settings and very tasty cocktails. During our stay we also had a treatment in the spa, spa staff very professional and so friendly! Everything was perfect.

If we ever return to Venice, which I, sure we will. I wouldn't stay anywhere but the Gritti Palace!

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Sammi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Gritti Palace, A Luxury Collection Hotel

Property: The Gritti Palace, A Luxury Collection Hotel
Address: Campo Santa Maria del Giglio 2467, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Venice
#3 Romantic Hotel in Venice
#6 Luxury Hotel in Venice
#9 Business Hotel in Venice
#13 Family Hotel in Venice
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Gritti Palace, A Luxury Collection Hotel 5*
Number of rooms: 82
Official Description (provided by the hotel):
The Gritti Palace, a Luxury Collection Hotel, reopened its doors in 2013 after a significant and handcrafted restoration which has brought the historical palace back to its original grandeur, and introduced new avenues for pleasure and relaxation including The Gritti Epicurean School and the Blu Mediterraneo SPA. A place of exceptional art and elegance, The Gritti Palace is a refined version of its iconic self, where heritage and culture blend with renewed Venetian style. ... more   less 
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Also Known As:
Gritti Palace Hotel
Gritti Palace Venice

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