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“Stunning hotel, wonderfully warm staff.”

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The Gritti Palace, A Luxury Collection Hotel
Ranked #7 of 386 Hotels in Venice
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Stunning hotel, wonderfully warm staff.”
5 of 5 bubbles Reviewed 2 February 2014

We stayed here on way back to UK following a skiing holiday in the Dolomites (Jan 2014) The hotel interior is immaculate & beautifully opulent, our room also, so feels very Venetian! Location is perfect, a very short walk from shopping & attractions & has a gondola station at front door & direct access from canal to hotel. The view is the very definition of Venice but you get you drink it in peace from the hotel's private terrace. We were struck by how friendly, warm & helpful the staff were. We felt so welcomed by check in staff (Massimo?) & our 2 year old loves her little Lion which he had delivered to our room as a gift for her. Overall a lovely relaxing, laid back visit. The service felt very personal, like a family hotel & they clearly have a lot of pride in their hotel & city. We just wish we'd been able to stay longer & sample more of the hotel & Venice delights.

Room Tip: I don't think they have any bad ones!
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank JC24879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,172 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
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London
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

My wife and I stayed at the Gritti Palace for a 3 day birthday treat in January and were impressed. The staff were very friendly particularly front desk and restaurant. We were upgraded to a very large room overlooking the Giglio church with a lovely floor to ceiling modern marble bathroom. We enjoyed the complimentary birthday prosecco. Bed was unusually comfy for Italy. Compared to the Danielli, which we stayed at previously, Gritti is less grand but more homely and less busy with passing tourists. Location is great, near upmarket shops and a 5 minute stroll to Piazza Marco. If you get a chance spend some time watching the world go bar at the hotel bar overlooking the Grand Canal. The restaurant is nice but very expensive and there are better choices elsewhere.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
2 Thank AdamCLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
147 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

We stayed at the Danieli for four days but chose to eat here at the Gritti Palace (part of the same hotel group) on our second evening. Dining at the Danieli was 25% more expensive and the food was not as good as here at the Gritti Palace and no noisy children running around. The dining room is sumptious with silk lining to the room, great lighting and with quality pictures and fittings. However, it was the attitude of the staff that we loved most. They were very welcoming and gave us a great table that looked out across the canal. We shared a chateaubriand (my wife and I) and it was cooked to perfection. If I was coming to Venice again I would stay at the Gritti Palace.

Room Tip: If you like steak then chose the chateaubriand.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Donald2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
85 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 23 January 2014

One of the best locations in Venice - wonderful having the private terrace to enjoy breakfast, lunch and dinner - or just drinks. A great benefit to be able to escape from the crowds and have nothing between you and the Grand Canal. A lovely (if expensive ) breakfast - dinner a little more mixed - wonderful service but the food seemed varaible. One gripe - please turn off or vary the piped music - it stayed the same selection for 4 days at every meal. You escape this on the terrace of course. Bedrooms and bathrooms excpetionally well-appointed and comfortable - as you would expect. Try to secure one that at least is overlooking the side canal - much nicer than facing onto the piazza side of the hotel. Bag a Grand Canal view room or suite if you can afford it! Well worth taking the private taxi service to and from the airport direct to the private jetty of the hotel. Wonderful and welcoming service from the front desk...... and dining waiters.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
2 Thank GreatExpectationsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lompoc, California
Level Contributor
141 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

Great base for getting to know Venice. The location is convenient for walking, water bus or water taxi, plus being on the grand canal, it's got great views. The staff was excellent, from reception to concierge, from housekeeping to wait staff. The room was comfortable, warm and welcoming. The 19th century style is beautifully realized, if not my personal favorite. Nice to be in a true 5-star hotel - super comfy bed, towel warmers, floor to ceiling marble bathroom, walk in closet with valet, good wifi, nice range of amenities. Quality everything. It will be a pleasure to return someday.

Room Tip: Some rooms overlook the Grand Canal.
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  • Stayed January 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank TravelinFool93436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 16 January 2014

My husband and I stayed here recently and while I echo much of the favourable comment of others, we had a few less than positive experiences. When we disembarked from our water taxi I expected a great welcome with people rushing to greet us but this didn't happen and in fact we had to carry our own bags into the lobby where we were then approached and directed rather indifferently to the check-in desk where the young lady was very pleasant and efficient. The rather unwelcoming feeling was not enhanced, for me anyway, by the letter of welcome in our room from the manager which was addressed only to my husband! The room was a canal view room with of course stunning views and a little balcony. The bed was large and very comfortable and the lighting unlike a lot of hotels was very good. In the early hours of our first night we were unfortunately disturbed by the loud barking of a dog right outside our room and by the calls of its owner chasing it. This was quite an unexpected occurrence in a hotel such as this and although we complained the next day, nobody got in touch or apologised before we checked out. While we were not very impressed by the lunch we had on our first day (soggy sandwiches), we were more than impressed by dinner in the main restaurant. We have stayed and eaten in a lot of the top hotels in Italy and the food here was definitely the best we have experienced. In conclusion, this is a great hotel for a special occasion, in a perfect location in a wonderful city!

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
2 Thank seorsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 January 2014 via mobile

What a lovely hotel, your near everything ,food was lovely, staff were more than helpful, if you want to step back in time this is the hotel, the only mod con was the the tele, rooms were warm comfy and CLEAN I would 100% go back

Stayed January 2014, travelled as a couple
Helpful?
2 Thank Shell_hollo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Gritti Palace, A Luxury Collection Hotel

Property: The Gritti Palace, A Luxury Collection Hotel
Address: Campo Santa Maria del Giglio 2467, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Venice
#3 Romantic Hotel in Venice
#6 Luxury Hotel in Venice
#9 Business Hotel in Venice
#13 Family Hotel in Venice
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Gritti Palace, A Luxury Collection Hotel 5*
Number of rooms: 82
Official Description (provided by the hotel):
The Gritti Palace, a Luxury Collection Hotel, reopened its doors in 2013 after a significant and handcrafted restoration which has brought the historical palace back to its original grandeur, and introduced new avenues for pleasure and relaxation including The Gritti Epicurean School and the Blu Mediterraneo SPA. A place of exceptional art and elegance, The Gritti Palace is a refined version of its iconic self, where heritage and culture blend with renewed Venetian style. ... more   less 
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Also Known As:
Gritti Palace Hotel
Gritti Palace Venice

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