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“Nice hotel but air conditioning needed”

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Hotel Locanda Vivaldi
Ranked #53 of 385 Hotels in Venice
Certificate of Excellence
Scotland
Level 6 Contributor
218 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Nice hotel but air conditioning needed”
Reviewed 4 May 2012

This is a pleasant hotel in a good central location. All the staff we met were very friendly and helpful.
Our room was very clean and furnishings in good condition. Breakfast was good, nothing exciting, but a good range of the usual buffet products - breads, cakes, scrambled eggs and ham, yoghurts, cheese, fruit, cereal, juice.
There is a little restaurant /bar at the top of the hotel and we went there for a free welcome drink. Panoramic view. Get there early if you are going for a drink as it seems to turn into a restaurant around 6.30.
Our room was above the canal, but had a lovely view across part of the lagoon to Santa Maria della Salute church.
The only down side was the lack of air conditioning. We felt quite stifled in the room and I spent much of the time with my head stuck out the window - not ideal really! There was a temperature control knob on the wall, so we assumed ours was broken as we could not get cool air. However, when we reported this to reception, we were told that there was no air con only heating! We switched the temperature control off as we defintely did not want any extra heat. At night, to get air, we had to keep the window open but this meant that we were exposed to noise. The rubbish barge sites itself at the canal in the morning and large wheelie bins are brought to it to be emptied. The sound of breaking glass, as bottles were tipped in, disturbed a few of my dreams! If we had been able to close the windows, we would have had some soundproofing.
The hotel is not cheap so I am sure that it can afford to install airconditioning.

  • Stayed April 2012, travelled as a couple
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Helpful?
Thank Bonniebraes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Manager at Hotel Locanda Vivaldi, responded to this review, 7 May 2012
Buongiorno!

There is a misunderstanding. We actually have the air conditioning, but probably during your stay it was still turned off.
We turn it on when it's warm enough.

I hope to have you here again soon , have a great day!

Roberto
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Houston
Level 4 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 May 2012

Venice is a World Heritage Site for a reason: it is unique, fabulous and a place you can go broke doing nothing. However, everything has to come in by boat and that ups the ante. Venice is like a very beautiful woman, she can enchant with her looks, it does not matter that she is expensive and a rather poor value. She is La Serenissima.

Locanda Vivaldi is in a perfect location, just steps from the heart of Venice and with a view of the Lagoon. 5Star location. Downside is that the sidewalk and boat noise can be a problem if you are a light sleeper. Bring earplugs if you need quiet.

The view is splendid, but you have to be standing at the window -- and the shutters blew their iron hardware into my noggin with serious force on a windy day when I was facing away from it. The hotel was unimpressed, full of excuses -- it was the weather, they can't control that, they'd fix the window (they didn't), etc. We got a fruit basket and $40 off the bill of 1200 Euros.

A four star hotel must have a restaurant and theirs was adequate at best. However, we ate at the Danieli (a 5 star hotel) and fared little better. The view from the Vivaldi's top floor was magnificent, but don't expect the food to match the view.

The bed was decent, not outstanding, the bathroom with jetted tub nice after a day of sight-seeing. The decor is baroque, not exquisite, but the walls are padded and covered in fabric for a nice touch. The lobby is lovely and the front desk can arrange anything you wish.

Go to Venice at least once in your life. If you want value for your very precious dollar, pick another hotel. If however, you want a room with a view and don't want to pay the prices of the Danieli or the (under renovation) Gritti Palace, Locanda Vivaldi can fill your needs.

If you have mobility issues, Venice is not for you. You walk everywhere and to cross the many canals are bridges. There is no such thing as handicapped access. So go when you are young. Go in the spring in the middle of a nothing week and you won't die of claustrophobia.

Room Tip: A view onto the Lagoon can be noisy, but get one anyway. The view onto the canal is basically a vie...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelMavenHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Manager at Hotel Locanda Vivaldi, responded to this review, 7 May 2012
Buongiorno!

I'm sorry but I don't understand if you are complaining about Venice or about our hotel.
It seems that the only bad thing you had with us has been the shutter.
I'm sorry for that, but it's a thing that can happen. Unfortunately the thing can be broken and unfortunately in your case it happened during a WE (so it has been impossible to find a technician!).

In any case we found a way to fix it at least temporarily and we also gave you, as you wrote, a small compensation.

You wrote that your bill was 1200 €, but you didn't write how many nights you stayed with us... you also didn't write that you had a room overlooking the lagoon which is more expensive. And you didn't wrote how much you paid at the restaurant.

You also compared us to Danieli and Gritti Palace. I'm happy that you did that (even if they cost more than the double than us), because it means that there isn't any another 4 star like us in Venice!!!

Warmest regards,

Roberto
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Maidenhead, United Kingdom
1 review
Reviewed 2 May 2012

Highly recommend this hotel. The staff were welcoming, eager to help in all ways. The hotel is in a good position on the Canal side. The roof top restaurant was excellent and has the most wonderful view of the Grand canal. We really enjoyed our stay in Venice.

Room Tip: Our friend we were with had a wonderful double room with a lagoon view, being an artist he could get...
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marnie658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Manager at Hotel Locanda Vivaldi, responded to this review, 7 May 2012
Buongiorno!

Thank you for the very kind review.
We all look forward to welcome you again!

Warmest regards,

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 April 2012 via mobile

As we arrived by water at the hotel my wife and I knew we would be in for a special stay. The hotel staff is attentive, congenial and knowledgable. Our deLuxe superior room overlooked the Grand Canal and the lagoon and is very near St Marks Plaza. The electric roll down shutters were a nice touch and helped cut the noise down at night. The jacuzzi tub was well utilized, and the breakfast buffet was excellent. We were in Venice celebrating our 30th wedding anniversary, and the Locanda Vivaldi helped make this special. This is a great boutique hotel, I highly recommend it!

Stayed April 2012
Helpful?
Thank Nathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Manager at Hotel Locanda Vivaldi, responded to this review, 27 April 2012
Thank you!

We hope to welcome you again soon, have a nice day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbria
1 review
Reviewed 25 April 2012

Highly recommend this hotel. Stayed 4 nights, enjoying a warm welcome from all staff. Great view over lagoon and side canal. Very easy to find when we arrived as only a few minutes walk from Piazza di S Marco along the front past the Doge's Palace. We hope to return soon.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Manager at Hotel Locanda Vivaldi, responded to this review, 27 April 2012
Buongiorno!

Thank you for your very kind review!
I'm very happy to know that you enjoyed your stay with us. We all look forward to welcome you soon again.

Have a great day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 4 Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 24 April 2012

Stayed here for 5 amazing nights, had a lovely room with a view of the lagoon, the roof top restuarant is an experiance and a view not to be missed.

Staff friendly and efficient.

Can not recommend this hotel highly enough.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leo-of-the-barbican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Manager at Hotel Locanda Vivaldi, responded to this review, 26 April 2012
Buongiorno!

thanks a lot for your very nice review.
I'm happy you enjoyed your stay and the restaurant as well. You are right when you say that the view from there is stunning!!!

I hope to welcome you soon again, warmest regards.

Roberto
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Los Angeles, California
Level 4 Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 22 April 2012

We spent two nights here and thoroughly enjoyed it! We had the Red Room, which faces the water (not the Grand Canal, but darn close) with a wonderful, long balcony. It's a suite, and was plenty big enough for the 4 of us (2 kids slept togeter in the sofa bed). You are a 5 minute walk from San Marcos and there is a vaparatto stop right in front of the hotel. The hotel also has it's own dock, so very easy getting to/from airport or train station as water taxi can take you right to the hotel door--a real plus! The front desk staff was extremely helpful with restaurant recommendations, reservations, directions, sightseeing tips. Breakfast each morning, included in the rate, was lovely, adn we also received a free glass of Prosecco in the bar :)
It's not cheap, but then again, nothing in Venice is! It was great just to be able to relax and watch it all go by from the balcony. I would definitely return to the Vivaldi!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hannahytaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Manager at Hotel Locanda Vivaldi, responded to this review, 24 April 2012
Buongiorno!

I'm very happy to know that you enjoyed your stay with us.
We all look forward to welcome you again here, warmest regards!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Locanda Vivaldi

Property: Hotel Locanda Vivaldi
Address: Riva degli Schiavoni, 4152-53, 30122 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#37 Luxury Hotel in Venice
#41 Romantic Hotel in Venice
#74 Family Hotel in Venice
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Locanda Vivaldi 4*
Number of rooms: 26
Official Description (provided by the hotel):
Locanda Vivaldi is a small boutique hotel facing the lagoon, just few steps from Saint Mark's Square. The location is just perfect, the view from the rooms and the rooftop terrace is simply amazing. The atmosphere of the hotel is intimate, we are the right choice for a romantic escape to Venice! And don't forget to enjoy our rooftop Bar & restaurant, you will enjoy a unique view on Saint MArk's Basin, on the Lagoon of Venice and on the life going on in Riva degli Schiavoni. ... more   less 
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Also Known As:
Locanda Vivaldi Venice
Locanda Vivaldi Hotel Venice
Vivaldi Hotel Venice

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