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“Loved the hotel and location” 5 of 5 bubbles
Review of Hotel Locanda Vivaldi

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Hotel Locanda Vivaldi
Ranked #56 of 386 Hotels in Venice
Certificate of Excellence
England
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Loved the hotel and location”
5 of 5 bubbles Reviewed 15 August 2014

Lovely hotel, the best location almost everything perfect. The only fault I have is with the young man on Reception, his customer service skills need to be improved. On checking out he didn't check that we had 2 rooms so had to go through the process twice. Also we were moving on to Florence and I asked him for directions to the hotel from the train station. He said he didn't know and that from memory we couldn't walk to the hotel. This I knew wasn't true (as I had booked this hotel for this very reason) and when I said maybe look on the Internet he kind of shrugged as if he couldn't be bothered and indeed didn't bother for us!
A fantastic hotel in an amazing setting, all other staff were lovely and you will have a great time here without question.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Famousfourtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Locanda Vivaldi, responded to this review, 19 August 2014
Buongiorno!

Thanks a lot for your very nice review.
I'm happy if the check out has been a little "tricky". We always try to do our best to make everybody comfortable, but we all do mistakes unfortunately! Please accept my apologize.

concerning the directions you need to get to your hotel in Florence, It's normal that a person who live in Venice is not able to help you. But, it would have been for sure a nice thing to try to look on the web for you, or do a phone call to the hotel.
This behavior must be improved, and be sure that we will do it!

Thanks a lot for your suggestions, I look forward to welcome you again here in Venice, have a great day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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855 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (205)
Date | Rating
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  • Dutch first
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English first
Gympie, Queensland, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 August 2014

We had a two night stay at The Locanda. We loved it. Central to everything. When we arrived we were met at the water taxi, our luggage taken to our room which was a nice surprise. Our room very comfortable, bed good. Our window overlooked the canal & could see the front promonade. The bathroom very clean. The only negative thing was the shower, very small. Felt a bit unsafe in it. The staff at the front desk very helpful. The breakfast which was included was lovely, plenty of variety & all very fresh. Would definately stay there again & recommend it.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Locanda Vivaldi, responded to this review, 11 August 2014
Buongiorno!

Thank you for your very kind review. I'm happy you enjoyed your stay and I look forward to welcome you again here in Venice. Have a great day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo Grove, Illinois
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

We recently stayed at the Vivaldi during il Redentore, and joined them on their rooftop restaurant for their Feast of the Redeemer. The dinner was beyond fabulous (also the most expensive of my life, but everyplace is pricey that night). The views of the lagoon and the fireworks were amazing. Service was great and our bed was comfortable. Hotel itself is lovely with a nice breakfast. Two nits -- the air conditioner worked but not as we'll as other places we've stayed at in Italy and the shower stall was so small you literally couldn't turn around in it. I've read reviews of other Venitian hotels where they have similar gripes.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BGPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Locanda Vivaldi, responded to this review, 8 August 2014
Buongiorno!

Thank you for your very nice review, I'm happy you enjoyed your stay with!!!

Yes Redentore is a particular day, a feast for the whole city. Everything is a little bit more expensive. Our menu was more expensive than usual due to the fireworks but due also for the special menu we prepared for that night. I'm happy you enjoyed it!ù

Air conditioning and room size are way different from those you are used to have in the states (I've been there several time). But it's like this here unfortunately, in the whole Europe and mainly in Venice where the space cost a fortune! Anyway the size of our rooms is way bigger than the average of the venetian 4 star. If you want more space we have Superior rooms, Suites and Junior Suites available. They are not very expensive!

I hope to have the chance to welcome you again here in Venice, have a great day!


Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

Stayed at the Locanda Vivaldi or the second time - just as fantastic as the first time. Lovely hotel in the best location. Rooms spacious and comfortable, excellent standard of service, great breakfast and staff always there to help. Would recommend this hotel to anyone thinking of visiting Venice.
Risby family - Australia

Room Tip: Top suites with balcony are fantastic if this is in your budget. Other rooms also spacious. Even tho...
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank zlata r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Locanda Vivaldi, responded to this review, 4 August 2014
Buongiorno,

How are you?

Thanks a lot for your kind review, I'm happy you enjoyed again your stay with us.
I look forward to welcome you in Venice for the third time, ciao!!!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torrance, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 24 July 2014

The hotel is located just a couple bridges from St. Marks making it an ideal spot to sightsee. They serve a lovely and filling full morning breakfast and the rooftop has a great view.
The desk service is a bit indifferent. Guests with questions seem to be a nuisance to the desk staff- mostly the managerial staff. The porters and staff in the breakfast area are polite and very pleasant.
Rooms are small but with great views over the water and side canals.
Hotel wifi is touchy at best and each code only works for one device.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tiffany119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Locanda Vivaldi, responded to this review, 4 August 2014
Buongiorno!

Thank you for your very nice review. I'm sorry if you didn't find the front desk staff as good as you imagined. That's a trouble that need to be solved, we will work on this immediately.

Thanks again for the review, I hope to have the chance to welcome you again here in Venice!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

Be sure to book through hotel site (they include private water taxi transfer from train station - a huge savings). Visit the top floor patio/restaurant, it's covered and spectacular! walking distance to everywhere.

Room Tip: Ask for superior rooms facing the grand canal. Room 102 (quad) has a charming mini balcony perfect...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ToddinFlemington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Locanda Vivaldi, responded to this review, 4 August 2014
Buongiorno!

Thank you for the very kind review. I confirm that if you book directly with us you can use our boat free of charge!

I look forward to welcome you again here in Venice, have a great day!

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 23 July 2014 via mobile

The room we had at this hotel was one of my favorites in Europe. We had a spectacular view of the canals and a balcony that was very nice. The service was good, but the staff at the front desk seemed a little stuck up and too uptight about everything. The restaurant on the rooftop is excellent, I would definitely recommend it.

Stayed July 2014
Helpful?
Thank Meelimoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robertino3, Direttore at Hotel Locanda Vivaldi, responded to this review, 4 August 2014
Buongiorno!

thank you for your very nice review.
I'm happy you enjoyed the room and the view. I'm sorry if the staff behavior has not been as you expected. We will look into this matter.

Have a nice day!

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Locanda Vivaldi

Property: Hotel Locanda Vivaldi
Address: Riva degli Schiavoni, 4152-53, 30122 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Luxury Hotel in Venice
#41 Romantic Hotel in Venice
#74 Family Hotel in Venice
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Locanda Vivaldi 4*
Number of rooms: 26
Official Description (provided by the hotel):
Locanda Vivaldi is a small boutique hotel facing the lagoon, just few steps from Saint Mark's Square. The location is just perfect, the view from the rooms and the rooftop terrace is simply amazing. The atmosphere of the hotel is intimate, we are the right choice for a romantic escape to Venice! And don't forget to enjoy our rooftop Bar & restaurant, you will enjoy a unique view on Saint MArk's Basin, on the Lagoon of Venice and on the life going on in Riva degli Schiavoni. ... more   less 
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Also Known As:
Locanda Vivaldi Venice
Locanda Vivaldi Hotel Venice
Vivaldi Hotel Venice

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