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“Absolutely perfect!”

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Al Ponte Antico Hotel
Ranked #1 of 385 Hotels in Venice
Certificate of Excellence
Huntingdon, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Absolutely perfect!”
Reviewed 23 March 2009

I have read hotel reviews before, but have never booked a holiday based on them, or indeed never written a review on my return home. However, after our experience at the Al Ponte Antico from 15th to 19th March, I had to share with future travellers to Venice the extraordinary welcome and attention you receive from the owner Matteo and all his staff. The comments written by previous guests at the hotel are entirely true and like us, you just have to book to experience this rare atmosphere for yourself.
Our room was a 'Classic' and although we did not have a canal view, it was nicely furnished, quiet and comfortable. We were able to sit out on the main terrace at any time we wished to enjoy the view of the Rialto Bridge. As the hotel is so centrally located, we could pop back in the afternoon to sit on the terrace in the sunshine with a cold Spritzer (or two)!
Breakfast is plentiful with a generous buffet rounded off with a delicious omelette or pancakes cooked by the owner, Matteo.
As previous guests have commented, you are greeted from the outset by all staff using your first name and this contributes to the warmth and hospitality.
Nothing is too much trouble and advice is always readily given to enable you to enjoy the best that Venice has to offer, from the best places to pick up a Gondolier ride, finding fine local restaurants to the best advice of all which was just to wander off the beaten track to sample the quieter canals, narrow alleyways and small squares.
We have stayed in many luxurious hotels before, but the AL Ponte Antico is truly a rare gem where you arrive as guests and depart as friends.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TriciaF-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Santa Barbara, California
Level Contributor
154 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 414 helpful votes
Reviewed 23 March 2009

Everything has been said, but I will say it again. Amazing place. Based on TripAdvisor we booked 5 nights here for a quick break from LA. Arrived at the airport and took a water taxi straight to the hotel. Everything was perfect from check-in onward.

Matteo makes the place. He'll cook you anything you want for breakfast and then give you hours of his time. We literally talked to him over an hour a day. We saw areas of the city that we otherwise would not have found, based on his suggestions. Every night he recommended restaurants based on what we wanted, and I never heard him give the same recommendations to other guests - truly an individualized experience. And unlike other hotels, they do not take kickbacks for recommending particular places.

Other staff were just as great. My wife wanted to take Oliver home with us. Hmmm.

Don't stay anywhere else. Except maybe their sister hotel, run by Matteo's lovely wife. You can't go wrong. We're already lining up for when his new hotel in Tuscany opens.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TravelBabbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 March 2009

not sure there is too much more to say than all the other reviews. what a stunning hotel. but the staff are the ones who make this place stand out. the upgrade to canal view room was a nice bonus. the breakfast is so good u dont want to leave the hotel! hot chocolates, crepes, omlettes with your choice of ingredients and the tiramisu are the highlights. loved the terrace, even though it was cold the views are so good we sat out there every night for a few hours to watch sunset with some drinks. in summer i would prob sit out there all day. if u are going to venice make sure u stay here and u certainly wont be disappointed. as per the heading this is the best hotel experience i have had, thanks to gigi and the others. we will be back!

  • Stayed January 2009, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank jimmyfloyd01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britol
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 March 2009

I've never really been one to worry about service at hotels too much, and been more concerned with rooms/location etc as always found it much of a muchness.
Quite frankly Al Ponte Antico has changed my opinion on this for ever now as it is only after service this good, that you appreciate how much of a difference it can make.
From our welcome late at night from night porter Tomasso, through Rosa's magnificent breakfasts and Olivers dangerous late night "Spritz" the staff were so friendly and so helpful that they made every moment an absolute pleasure.
Couple this with great rooms, reasonable prices (even with terrible pound to Euro!) a perfect central location and fantastic views across the Grand Canal, and it adds up to the fact that I can't reccomend this Hotel enough.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Italiophile99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 1 March 2009

Summary: Words cannot describe the charm of this hotel (see photos of the gondola and Rialto Bridge taken from our room). Matteo (the owner) and his staff (especially Oliver) run a tight ship, with no detail spared. They go out of their way to learn your names and to do whatever they need to make your stay wonderful. Our room (we had a junior suite – room 108) was fabulous. Highly, highly recommended.

Pros: Good location, incredible views, wonderful breakfasts (with eggs from Matteo’s 98-year-old grandmother’s farm), certainly a once-in-a-lifetime experience (though we hope to go back – and soon).

Cons: Small hotel (9 rooms) so no big hotel services (i.e. room service – though they will bring drinks, tea and snacks to your room). This really isn’t a con as there are, by definition, no large hotels in Venice. Some rooms have an interior view.

Review: My wife and I stayed here as part of our honeymoon, it was simply unforgettable. We arrived in Venice by train from Rome, and took the Vaparetto (water bus) from the train station to the Rialto stop, and walked a short distance to the hotel. Venice, at first, seems like an impenetrable maze, so we had a small difficulty figuring out exactly how to locate the hotel from the Rialto stop. Luckily, we spotted the hotel from the water bus and knew which direction to head (see our photo so you’ll recognize it too). If you have bags, you may want to consider taking a water taxi from either the airport or the train station, because the streets of Venice are not friendly for bag dragging (they are narrow, sometimes crowded with tourists and you’ll encounter a couple of small sets of stairs between the Rialto stop and the hotel). The hotel has its own dock for the water taxis. Once we arrived at the hotel, Oliver (Matteo-the-owner’s right-hand man) greeted us. We went into our room and a bottle of champagne was waiting (see picture).

We stayed in the junior suite, room 108, with a canal front room. And, as my wife says, we definitely had the best view in all of Venice (I agree). The room, the view and the experience was simply incredible, and unforgettable. Our pictures from and of the room (attached), do not do it full justice. The junior suite was very large, with a separate canal-front sitting area, with a huge, opening picture window. As our photos show, from the room you can watch the main street of Venice (i.e. the grand canal) and see the boats, Vaparetto, and gondolas all passing under the Rialto Bridge. The room was very clean and well appointed. You feel as if you are staying in a Venetian palace of yesteryear. The only negative was that the bathroom and shower were a bit small (see photo), but by no means did this detract from the overall wonderfulness of the room, the hotel or Venice.

The hotel is centrally located, only a couple of blocks to the Rialto bridge. It is easy to walk from the hotel to St. Marks square as well. We recommend walking around on the back streets of Venice (i.e. away from the tourist areas) with the locals. You’ll see an entirely different, and much quieter Venice. We also recommend taking a gondola ride (you are in Venice) and spending a couple of hours riding the Vaperetto through all of its stops (it’s the best, and cheapest, way to see all of Venice from the water). For the gondola, we recommend interviewing a couple of different ones to find one that’s to your liking, and picking one that is in a quiet area.

The hotel is close to many wonderful dining options. Matteo, Oliver and the others are also willing to recommend non-touristy restaurants and make reservations for you. One night, we ate at a wonderful seafood place (as you’d expect since Venice is on the water), only to find out that the owner was a fisherman with two of his very own boats, and is the president of the Venice Fish Market to boot. If you want wonderfully fresh and local seafood, make sure to ask Matteo or Oliver for a reservation.

Matteo and his staff made us breakfast each morning, including wonderful coffee, cappuccino, pastries and eggs from Matteo’s 98-year-old grandmother’s farm. See the attached photos of the breakfast area and Matteo in action making omelets. Off the breakfast area is a great terrace area overlooking the grand canal and the Rialto Bridge. If the junior suite is booked, or is too pricey for your budget, sitting on the terrace for breakfast, afternoon tea, or a pre/after-dinner drink is also a good way to appreciate the incredible location of this hotel.

In conclusion – we highly recommend the Hotel Al Ponte Anico in Venice. We especially recommend requesting the canal-front, junior suite, room 108, for view and an experience you will never forget. Though we get first dibs.

If Rome is in your travel plans, check out our review of the Hotel Artorius In Rome, which we also highly recommend.

If you stay at the Hotel Al Ponte Anico, make sure to say “hi” to Matteo and Oliver for us. Ciao.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank JBond214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Nigeria
Level Contributor
163 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 26 February 2009

Its a beautiful, warm and charming Hotel. The service was fantastic, the guys Bruno, Gigi and Alesio were fantastic host, asking you every minute if you were okay, and took the time to call every guest by your first name as you walk into the reception.
The room we had was the one overlooking the Canal. You could nearly touch the Rialto Bridge from there. I highly recommend this hotel to whoever is going to venice. Your memories will not be complete without staying here.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Poppie08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2009

My husband booked a romantic break in Venice for our 10th wedding anniversary. Using Trip Advisor, he decided on Al Ponte Antico. This hotel has got to be one of the best we have ever stayed in. Set on the Grand Canal overlooking the Rialto Bridge, the location was perfect. We found it central to most things and could easily go further afield using the nearby Vaperetto. The thing, for us, that set this hotel apart from others were the staff. The owner, Mateo, his wife, Barbara and every single member were excellent. Hospitable, knowledgeable, and so friendly, nothing was too much trouble. They used the first names of all the guests and became indispensable for their inside knowledge. I would not hesitate to return here or recommend it to anyone. Yes, you can get luxury at many hotels but this kind of service is a rarity. It was simply 'perfecto'.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CornwallBubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Al Ponte Antico Hotel

Property: Al Ponte Antico Hotel
Address: Calle dell'Aseo | Cannaregio 5768, 30131 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Cannaregio
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#1 Luxury Hotel in Venice
#4 Romantic Hotel in Venice
#8 Family Hotel in Venice
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Al Ponte Antico Hotel 4*
Number of rooms: 9
Reservation Options:
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Also Known As:
Al Ponte Antico Venice
Hotel Al Ponte Antico

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