Hi all travelers!
We visited this hotel in May 2013 for a couple of nights, and I must say that it is rare to find a nicer receptionist than this one!
When we arrived, obviously there was a problem with the reservation, the male colleague at the desk didn't find our booking and asked his colleague who was busy with another client. When she finished, she came over, said hello and asked information about the booking, and found it right away! She explained how to get to Venice, breakfast hours, the hotel restaurant, other restaurants in Venice. We were interested in using also the water taxi in Venice, and she was so kind to fix us convenient daily bus/water pass for Venice,
When we the day after entered from Venice in the afternoon, we saw her again, and she welcomed us smiling and asked if we enjoyed the city! The same night we had to do check-in on-line, we asked for information, and she asked if we kindly could come back later as they were having a lot of people at the desk. She spoke like 10 different languages this girl! When we came back 30 minutes later, she helped us doing the check-in, and printed us the boarding passes!
Thanx Leena! You are very pleasent and SO kind and helpful!
From Anna and Joey, N.Y.
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- Also Known As:
- Russott Hotel Venice