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“First of all, I'm writing this review with my middle finger...”
Review of Pantalon Hotel

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Pantalon Hotel
Ranked #334 of 385 Hotels in Venice
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“First of all, I'm writing this review with my middle finger...”
Reviewed 14 August 2012

To be fair, the location was good and the rooms were decent. We were pleasantly surprised to find that breakfast was included upon checkin, enough so, to look past the fact that the claim of "free Internet access" doesn't extend past the lobby. The real issues began upon checkout when we found out that our pathetic excuse of a breakfast which we had been explicitly told was included in fact cost 8€ per person. When we informed the morning receptionist that we were told breakfast was included, she was very rude. She then had us talk to the man who checked us in, over the phone. He claimed that he only informed us of the breakfast time, which to be fair, is true. What he denied, however, is that upon our asking whether breakfast was included he said yes. When we told him this on the phone, he said "if you want to play games with me, I can play games with you too. It's your word against mine, and we both know who they are going to believe. So I'm going to say that I told you breakfast was not included." An unfortunate ending, to an otherwise rather pleasant stay. Overall, we would not recommend this hotel simply due to their lack of customer service.

  • Stayed August 2012, travelled with friends
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Helpful?
5 Thank Fabienne0603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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245 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Dubai, United Arab Emirates
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 August 2012

If you are lucky you will find hotel easily otherwise it is very difficult to locate this Hotel. Staff was very rude and their is nothing called embience, Internet only works in Lobby, if you have booked thru agent also they will charge you with Touriest Tax very small amount but you have to pay. breakfast was limited and not really great from Railway station if you want to go take water Taxi day pass and drop down at S Toma it is near by from this station. Room were nice decorated and good bed also.

  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank vinbiank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 July 2012 via mobile

Stayed 3 night. Good room. Good service at reception. Breakfast was good. Bed was comfortable, Bathroom was small but its alright. Overall pleased with stay . Our room tv was not working. And WiFi at reception was also good......

  • Stayed August 2011
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank pragnesh3030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level 5 Contributor
99 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 June 2012 via mobile

A quiet room, the smallest bathroom I ever had to squeeze into, the room was simple, quiet, moderately clean and without many amenities. The whole hotel could do with being refurbished. I wouldn't recommend it but if you're on a budget you could do a lot worse.

Stayed June 2012, travelled on business
Helpful?
1 Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 4 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 May 2012

After google maps not quite getting us to the hotel's location, thankfully some perseverance got us the extra couple of hundred metres through the Calli, we were greeted with some wonderful service. No lifts meant that backpacks stayed on the back for the stairs, thankfully we were only on level 1 but there is 3 levels so make sure your luggage can be carried up the stairs! Although if you are travelling to venice you need to be able to carry your luggage over the many canal bridges. The rooms were quite small and the air conditioning didn't work but the windows opened to allow some fresh air in. The highlight from the hotel for our stay was the great service to help us find a laundromat only a 100m walk away. It's quite a central location and within a 10-15 minute walk of any of the main attractions and has many great restaurants nearby.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Hoops777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 March 2012

We booked on-line during off-season. We got a really good off-season rate! Not sure of what to expect but was pleasantly surprised. Our booking was accurate and they were expecting us. Rate was what we booked. Hotel was small, clean, and easy to find with their directions on the website. Yes - rooms were small but -hey- this Venice and you're not paying very much! This is not a 5 star hotel and if you know that already - then you will be pleased. Please don't expect 5-star service like bell-hops or people waiting on you. The breakfast was really filling: quite enjoyed them! Juices, cereals, yoghurts, fresh buns, meat, cheese, etc - very nice - even with table linens and linen napkins! Only drawback was that in our room, the mattress was quite firm and found it tough to fall asleep - otherwise...I will stay there again!! Front staff were very friendly and could speak passable English. Best kept secret in Venice!

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
3 Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Dorado, Kansas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 March 2012

I stayed at hotel Pantalon during Carnival time for two nights. When we called to the hotel for having information about the direction for arriving, Erica helped us with her personally direction and in 15 minutes we arrived from the Railway Station. During the check in she gave a map and show us on the map the most important monuments and museums to visit.
Room was a little bit small but traditional with pretty decor. Breakfast was good and also the waitress was very helpful, she has prepared a very good hot chocolate.
I would have no hesitation in recommending this hotel
Thank you, I will come back to Hotel Pantalon next time.

  • Stayed February 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank jenny t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pantalon Hotel

Property: Pantalon Hotel
Address: Calle San Pantalon Dorsoduro 3941 | Crosera San Pantalon, 30123 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro / Accademia
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #334 of 385 Hotels in Venice
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pantalon Hotel 3*
Number of rooms: 15
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