I booked this hotel without looking at trip adviser first - big mistake! Lesson learned - always read trip advisor reviews first! Now the highlight is that the room is very cute with antique furniture and a beautiful Murino glass chandelier. It's on a charming Street with restaurants nearby and has two English channels in the TV in your room. Internet is only available for free from the lobby and stairs. Free breakfast was fine but nothing to rave about and the tables not cleaned or cleared but free, so can't complain. Now onto the low lights: I would not stay at this hotel again and would want to try to find another hotel in the same price range based upon two primary factors: first is the security and the other is the bathrooms.
There is one photo posted that shows the restroom on the trip advisor review and it is the same room that we had. your feet are literally in the shower when you use the toilet. there's no way around it and when you use the shower there's no curtain and no matter how you try to hold the shower head you are drenching and spraying the toilet and all the floor soaking wet which leads to a miserable the rest of the evening if you ever want to use the toilet. It's like a cruise ship bathroom with just one drain in the middle. for the rest the night you have to go into the bathroom with bare feet stepping on sopping wet towels just to use the toilet which is a dealbreaker for me to recommend this place.
The next issues the security: they require you to leave the hotel key with them when you leave which I find unacceptable as I am not staying at a youth hostel. They then leave the keys out and open range so that anyone could walk in the hotel if there's not someone at the front desk, grab a key and immediately go to room unseen to rob it. on numerous occasions I did not see someone at the front desk when I was leaving. I could've easily taken any of the keys if I was a thief. Further the safe in the room are the old-school style with the key and nonelectronic where you can program in your own password. the hotel staff asked for a $20 deposit for me to use the safe which they did say is refundable but I found ludicrous that they would even ask.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Agoda, LoveHolidays, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Pantalon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.