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“Excellent location, great staff”
Review of Hotel Diana

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Hotel Diana
Ranked #274 of 385 Hotels in Venice
Buenos Aires, Argentina
Level 6 Contributor
261 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Excellent location, great staff”
Reviewed 22 March 2013

The hotel is meters aways from San Marco. You can visi the Cathedral several times (once is not enough), Walking distance for all major attractions..The rooms are neat and silent. Bath rooms are small. Breakfast is very good, continental standards. The staff is helpful and the hotel is surrounded by accesible restaurants. Caution, matress is hard.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Damian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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372 reviews from our community

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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
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London
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 March 2013

This was a great litte hotel, just up a side road from the San Marco plaza which meant everything was local but you escaped the majority of the noise. We had a nice room with the most bijou bathroom you'd ever seen - everything you needed was there, but don't pack a cat!!
Hotel staff were friendly to us and we had a great stay.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thediver1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sequim
Level 5 Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 21 December 2012

Location is a prime issue for us. This very nice hotel is located about 100 feet from San Marco Piazza. A 2 minute walk to the Doges Palace, 3 minute walk to the Grand Canal, a 15 minute walk to a fine residential area, away from most tourists, 30 minute walk to the Pointe Realto, no boat needed to get to most of Venice.
Nice breakfast, very helpful staff, It is the place to stay. We have stayed at finer and more expensive places, but this central location lets you step out the hotel door and enjoy the Piazza in the evenings with ease. When you leave Venice by air, take the alaguna boat on the Grand Canal, 10 minute easy walk, even with luggage and it drops you off at the airport. A boat to the airport, are you kidding it was great!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lorellianderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorktown Heights, New York
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 December 2012 via mobile

Only 30 or so yards from the basilica. Great location. Received a warm welcome at this hotel. Excellent value. Will appeal to European value hunters. Caution: I fear my fellow Americans will prefer larger rooms, larger bathrooms, and more items for breakfast. This is a pity because we had such a wonderful time in Venice, in part because of this hotel.

Stayed November 2012, travelled as a couple
Helpful?
4 Thank Bruce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangor, Maine
Level 6 Contributor
485 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 20 August 2012

I hate to give this hotel a poor rating, and really it should be a higher rating if I was just writing about the hotel. However, the lady, Elisa, that was on duty when we were there was really rude.

Anyone who has been to Venice knows that it is all on foot once you get off the water taxi. Therefore, if you are lugging your luggage in the July heat, you want to make sure you know where you are going....... My daughter phoned ahead to the hotel to ask for directions. As she was trying to repeat the directions to the lady to make sure she had them straight, it appeared that Elisa hung up on her.

When we arrived at the hotel, Elisa was on duty at the front desk. She knew we had had problems finding the hotel and she simply handed us a map saying that we should have had that to start with. She said nothing like, "I am glad you finally found us"...........

She said that she would show us to our rooms, and the best way I can say it is that she was annoyed to even do that. We, the guests, were not appreciated.

I could not figure out whatever caused this. There was an older gentleman on duty with her who was very unhelpful as well.

Two other gentlemen that worked there at the desk were great!!

The staff that served the breakfast and cleaned the rooms were all very friendly and accommodating people.

So, since we had more dealings with Elisa than anyone else in that hotel, I would have to rate this as a poor experience.

The hotel in itself is nice and the rooms attractive……………somewhat dated.

The mattresses were hard....................and need to be replaced. I would not want a week on those mattresses.

Our bathroom did not have a shower curtain or a glass to protect the water from the shower from running all over the floor. The other room we had for our daughters did have the glass to protect the water from running on the floor, but the shower head was so low that they had to squat down to get wet..........and they are not that tall. We did not bother to even bring up the problems with the front desk due to the "attitude" we had been given.

We spent 33 days touring Europe and visited 7 different countries. This experience with the poor attitude in this hotel was the only hotel experience we had like this for entire trip.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Traveler06232009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Venice hotels

Fuchu, Japan
Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 August 2012 via mobile

The narrowness of the room is make us dissapointed but considering the location is in the centre of Venice, it is acceptable. The service of the staff is good enough to recover the dissapointing by the narrowness and it make our mind positive to go out to Piazza di San Marco.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mits I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 5 Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 12 August 2012 via mobile


A pretty average hotel in a good area. Stayed for two nights. The room was old, but comfortable enough. Breakfast, which was free was good. Hotel is easy to get to which is important in Venice...(You have to lug your own bags there). Transport was by water bus from airport. €15.00 per person. It was the expensive option, but by far the easiest with kids and heavy suitcases. Venice is an expensive city, so expect to pay more than you would ordinarily expect to pay for this type of hotel, that is just the nature of the beast....


Stayed August 2012, travelled with family
Helpful?
3 Thank Silverback340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Diana

Property: Hotel Diana
Address: Calle Dei Spechieri San Marco 449, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #274 of 385 Hotels in Venice
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Diana 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Comfort Inn Venice
Comfort Hotel Venice

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