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“Perfect boutique experience” 5 of 5 bubbles
Review of Arcadia Boutique Hotel

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Arcadia Boutique Hotel
Ranked #20 of 386 Hotels in Venice
Certificate of Excellence
Newry, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect boutique experience”
5 of 5 bubbles Reviewed 21 August 2014

Hard to find fault with this classy hotel. Intimate, elegant and quiet amidst the bustling energy of Venice. Superb decor, rooms small but filled with character. Beautiful continental breakfast and brilliant staff who could not help enough. A little haven.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ThomasCarroll14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luigi o, Proprietario at Arcadia Boutique Hotel, responded to this review, 24 August 2014
Dear Thomas,
Thank you so much for your beautiful words, it has been a real pleasure in providing you a perfect experience and we shall be all more than pleased to welcome you again soon in our small boutique hotel.
Respectfully,
Luigi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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795 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
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English first
Limerick, Ireland
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 18 August 2014 via mobile

If you are thinking about going to Venice and this hotel is in your price range- just book it! The staff are the stars, I really felt they could not do enough to help. They make you feel so welcome, and that helping you is their pleasure. We paid more for this hotel than we normally would, but Venice is an expensive city. We were so glad we did though, because it was just a fabulous stay, and I will definitely try to return, having fallen a little in love with Venice.
On the practical side, it's well placed for transport links. We arrived at the airport and got a waterbus, there was a stop 2 mins walk from the hotel. The train station is 10 mins walk away. St Matk's Square is 20 mins very enjoyable walk.
I nearly forgot to mention breakfast! Excellent coffee, a fabulous spread to satisfy any appetite. This is a characterful hotel, so modern in some ways, but so Venetian and old-fashioned in others; if you love the city of Venice, you will love this hotel.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank jmcsnowball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luigi o, Proprietario at Arcadia Boutique Hotel, responded to this review, 19 August 2014
Dear Guest,
Thank you so much for your nice review!
We are very happy you had a fabulous stay with us and that you liked our small and characterful hotel, our location, our special breakfast and the service of all of us. It has been a real pleasure to have you here and we hope to see you again very shortly.
All the best.
Luigi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 18 August 2014 via mobile

- We have been there for two nights and were the most nice nights that we had in Italy!!!
- The was perfect!! Clean, unique smell!!!
- Every details were been carefully thought!!!
- The staff very kind and considerate!!!
- Excellent location
- If you are looking for a hotel in Venice, here is it!!!!

Stayed August 2014, travelled as a couple
Helpful?
Thank TJFM3105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luigi o, Proprietario at Arcadia Boutique Hotel, responded to this review, 21 August 2014
What a nice review dear guest, thank you so much!
We are more than happy that you had a so good stay with us and proud to provided you a good service.
We hope to have the chance to have you again here with us in the future.
Warmest regards from Venice
Luigi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

Facilities
Stayed at this hotel on a family trip - parents got the junior suite, while my brother and I had a double deluxe. Our room faced the street but you don't need to worry about the noise - unless someone's right below your window yowling, you won't hear a thing - we slept like babies every night. Rooms are beautifully decorated and fully-equipped, while bathrooms are just gorgeous. Hotel was actually pretty full but you can't tell - it's very quiet and peaceful.

Breakfast spread has everything you'd expect - eggs, sausages, cold meats, bread, pancakes, yogurt, cereal, juices, chocolate tart, fresh fruits (croissants were delicious!) and they're happy to make you any kind of coffee you like. They also have complimentary tea-time for guests from 4pm-6pm daily.

While there is no elevator in this hotel, it's not a drawback at all (unless you require special assistance - in which case, just check with the team at the hotel beforehand). They team will help you with your bags, and the stairs actually add to the charm.

Accessibility
Easily accessible from the street, and in close proximity to the Guglie vaporetto stop, Ferrovia train station and vaporetto stop, as well as the San Mercuola stop (where you can get on Line 1 and cruise along the Grand Canal to San Marco). Also very near lots of restaurants, souvenir stores, cafes, delis, pharmacies and banks.

Service
The highlight of the hotel - when the staff say that they "are at your disposal 24 hours a day", they mean it. Always smiling, warm and friendly, they make it a point to get to know every guest and figure out how to make your trip as memorable as possible. Shout out to Ilaria and Lorenzo from front desk - they do everything they can for you even BEFORE you arrive at the hotel (Lorenzo helped arrange for our transportation to the hotel from the airport) and give excellent recommendations for food and attractions. Strongly advise asking them for suggestions before you plan your itinerary - they will tell you where to dine like a local all over Venice (every location they suggested served amazing, affordable local cuisine) - and even help you reserve seats, what to do before visiting any landmarks (dress code, checking for high tide, what's expected of you, estimated costs involved, etc), and any other tips & tricks. We may have bothered them with all our questions and requests (and we apologize for all the trouble!), but they weren't fazed in the slightest, always receiving us with that warmth that has left us with a lasting, brilliant impression of Venice and the Hotel Arcadia.


Conclusion: HIGHLY recommended when traveling to Venice, we can't wait to go back and will be spreading the word. This hotel and its superstar team deserve to be recognized.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sasha Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luigi o, Receptionist at Arcadia Boutique Hotel, responded to this review, 20 August 2014
Dear Sasha,
first of all we thank you so much for your wonderful review.
We are very pleased that you and your family have really enjoyed our small Boutique Hotel and that you have much appreciated our staff and customer service as well as the decoration of our rooms and our special breakfast.
Do not worry about all !! It has always been a pleasure for us to help you with all the informations to organize your holiday and discover our beautiful city . We tried to do our best to make your stay as an unforgettable reminder because we believe that our guests satisfaction is the first and the most important feeling to inject with enthusiasm to get off the vacation to a good start.
You have been extremely kind with us and we already miss you!! We hope to welcome here again in the future and we wish you all the best.
Ilaria and Lorenzo
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Oakhurst, NJ
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

We recently visited several cities in Italy and this was one of our favorite hotels. I cannot stress how helpful and friendly the staff was. They helped us find restaurants every night. My husband had a dental emergency, and they found us a great dentist (whose prices were very reasonable by U.S. standards I might add). They surprised us with a bottle of Prosecco on my husband's birthday. The room was beautiful and had nice touches that made it feel special. The breakfast, which was included, offered a great selection of foods and was in a beautiful room. We really liked the Cannaregio area because there were plenty of restaurants and shops but it was not as ridiculously busy as San Marco.

Room Tip: We had a room toward the back of the hotel and it was very quiet.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank dorjer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luigi o, Proprietario at Arcadia Boutique Hotel, responded to this review, 17 August 2014
Dear Dorothy,
We thank you so much for your wonderful review and we are more than happy that you appreciated our hotel, the location, the quality of the room and decoration, our special breakfast and, above all, our discrete service.
As you wrote, we try to do always our best, putting a lot of attention to detail in order to feel our guest like at home and it's a pleasure to know you all felt like that.
We hope that Jerry solved lastly his dental problem and wish young Cristopher all the best.
Warmest regards,
Luigi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York, USA
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 13 August 2014

We had a good stay at the hotel. The staff was extremely friendly and helpful. I would give the staff a 5 star easily. The room we stayed in didn't really have much of a window and was really dark but the room size was decent. The room definitely did smell a bit. The shower, while small, was amazing. The hotel definitely has that bed and breakfast sort of vibe. The dining area upstairs is really pretty but warm. It does not have air conditioning in the space so we often rushed a bit during breakfast. My husband raved about the coffee he had though. The location is really convenient to the train station and is close to the orange line stop on the water boat from the airport.

All in all the stay was nice and I would recommend this hotel if your looking for something simple and clean.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank midgiec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luigi o, Proprietario at Arcadia Boutique Hotel, responded to this review, 14 August 2014
Dear Guest,
We thank you for your review and we are really sorry our charming hotel, all in all, did not meet completely your expectation.
You say you had a “good stay” with us but eveything here is good “but” not so good as expected. So please let us make some comments on your review:
The room you booked is our Classic double. It has no special view, just overlooking a small Venetian street, but is equipped with all the comforts: free Wi-Fi, kettle, eclectronic safe, minibar, bathrobe, slippers, courtesy kit with natural and vegan products, 2 kinds of pillows, orthopaedic king size bed, reading lights, stellite TV, air conditioning, soundproof windows as well as a brand new bathroom with a delightful rain shower, Murano glass water basin and marble top.
This is our basic room and, as well described in our web site, to have a better view and more room you should have choosen an higher room category.
We are happy you liked our beakfast and the area but please note that we do have air conditioning in all the common areas but we try to meet the needs of all our guests with the temperature. Different countries, diffent habits you know. Some of them for instance ask us to keep our 6 mt marvellous windows opened all the time during the breakfast and do not the air.
We are sorry again that you defined your experience with us just simple good and we invite you here again whenever you want to better show you what our small boutique hotel is able to offer.
Kind Regards
Luigi
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Brooklyn, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Location
------------

The hotel is very convenient, just a 5-10 minute walk from the train station. Make sure you pay attention though, or you'll completely miss it (It's just a door that leads to some stairs that you climb, where the actual check-in area is).

Check-In
------------

The check-in process was quick and easy, and the staff were friendly. The only thing I didn't like was that there's not really a lobby, and the check-in area is tiny, so if there's even one person/group ahead of you it becomes quite crowded.

Room
--------

The room has a very modern look, and is actually quite large. This makes the choice of tiny TV even more confusing. You're probably 12-14 feet away, trying to watch a 20-inch TV.

The bed was very large and comfortable (A+, would sleep again).

There wasn't really a view, at least in the room we we're in. Looking outside the window would only allow you to see the next building over.

The minibar was stocked, but like every other fridge in Italy, it kept all of the beverages at slightly below room temperature.

The bathroom was AWESOME. It was very large, and plenty of toiletries were provided. My absolute favorite feature was the shower. They had a rainfall shower-head which was huge (covered my "big" body). There was excellent water pressure. In fact, you could probably use the handheld shower-head to power wash the sidewalk.

The Smell
--------------

Every time we entered the room, there was this weird smell that I can't even really explain. Suffice it to say, it was bad, and quite pungent. We adjusted to it rather quickly though so I guess it didn't ruin our stay. I think it definitely had something to do with the water, but who knows..

Check-Out
---------------

Checking out was quick and painless as well, and the staff were super friendly and helped us store our bags with them until we were ready to depart.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dion A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luigi o, Proprietario at Arcadia Boutique Hotel, responded to this review, 10 August 2014
Dear Ahmetaj,
we thank you for your detailed review and we are happy you enjoyed quite all of our small boutique hotel, from the location to the service.
We are instead very sorry for the smell but actually the problem that happened did not depended on us.
We hope to have the chance to welcome you here again in Venice.
Yours faithfully
Luigi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arcadia Boutique Hotel

Property: Arcadia Boutique Hotel
Address: Cannaregio, 1333 | Rio Tera San Leonardo, 30121 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Cannaregio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#10 Romantic Hotel in Venice
#34 Family Hotel in Venice
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Arcadia Boutique Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
Hotel Arcadia, a splendid, charming residence in the centre of Venice, is delighted to offer you a fine stay in the magical city suspended over the waters of the lagoon. The sophisticated elegance of this small but refined boutique hotel can be seen in its captivating and romantic furnishings, a blend of period and modern, with hints of contemporary color and an atmosphere born of a glorious past. The setting is a splendid 17th century palace that harks back to the magnificent and aristocratic age of bygone Venice, but the atmosphere is one of a welcoming hotel de charme with elegant, refined taste. The result is Hotel Arcadia, a perfect blend of East and West, contemporary color and period details. ... more   less 
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Also Known As:
Arcadia Hotel Venice

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