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“No Aircon !!”

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Hotel Citta di Milano
Ranked #345 of 388 Hotels in Venice
Reviewed 30 July 2012

This is a budget hotel in a great location BUT.....poor standards, awful hot cramped rooms for families with NO WORKING AIRCON !! The rooms were unbareably hot in July . The receptionist was most unhelpful of problems on arrival...Venice is absolutely beautiful, dont spoil your visit by staying here its worth spending a little more for some sleep !
Breakfast , adequate .

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  • Stayed: July 2012, travelled with family
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Thank TravellingHillbillys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 - 102 of 371 reviews

Reviewed 30 July 2012

My cousin booked this hotel. He and his friends stayed on the air conditioned remolded second floor which was acceptable due to the great location of the hotel. However, my room was booked on the third floor and there was no air condition. Additionally, the bathroom was disgusting. The shower head was covered in some sort of filth. It seems like that would be such an easy thing to clean, so makes you think if they don't clean the easy things then....... The rest of the room was okay but no air condition was almost unbearable. Esp. since you are in Venice which is teeming with rats and other critters so you don't really want to leave your window open when you are gone or at night.

The staff was nice but, unfortunately, they did seem to have a "chip on their shoulder" (no clue why). We did have the feeling that any question we asked was an imposition, although I'm not sure if this is because of language barrier when speaking English which is understandable. Instead, to get around asking questions we just went to the Best Western by the St. Marco's square and asked the helpful staff there any questions we had. This helped us a lot with trains, postage, flight, tours, opening hours, info about the surrounding islands, etc.

I would not book this hotel unless I had a room on the air conditioned floor. Also, the air condition was broken the first night and my cousin didn't receive a discount or apology. Not a big deal but seems like you shouldn't be charged for something you don't receive. (since they charge less for the rooms without air conditioning)

The hotel does have a great location. We just asked at a shop for direction and had little trouble finding it. Just book a floor on the second remolded floor or keep looking for another place.

Personally, I would recommend staying a little bit away from St. Marco's Square and then just taking a water taxi into the city for the day. Maybe, stay on the glass blowing island instead since it is more calm and cleaner feeling and just take a taxi into Venice for the day.

  • Stayed: July 2012, travelled with friends
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Thank tminge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2012

Was there for a night in June. Booked with expedia. Services are bad. I agree with most review here. No Aircon! A lots of mosquito and we are feeding them. Counter services sucks! Breakfast was terrible! The prepacked foods are not palatable at all! Not even a good fan. We were given a small century old fan which I can't feel the breeze at all! Pls don't stay here. Another Chinese customer from France actually knock into my door to compliant about the room! They book through booking.com. All written condition like aircon were not the actual services provided.

  • Stayed: June 2012
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Thank HunterDanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Venice
1
Reviewed 24 June 2012

Hotel has very good location. Entrance is extremely hard to find, you should ask personnel of bars and restaurants nearby. Room was clear. It's definitely not worth to take a room without conditioner, if outdoor temp is above 20*C. Room was extremely hot, and we could barely sleep. Despite this, hotel is very neat.

  • Stayed: June 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2012

We agree with most comments of other Advisors; this hotel sucks.

While it is situated in a great spot, that's about all it has going for it. The management are woeful, with barely the charm to muster a smile.

Our air con didn't work. They didn't care. Our bathroom was on a noticeable slant with a big leak covered by towels. They didn't care. The toilet seat was broken, to the point where I slipped off and almost cracked my head. They didn't care.

The breakfast is as described; not fresh, with everything pre-packaged. We ate out. There is NO downstairs restaurant, contrary to other posts. They've got the wrong place.

An absolute nightmare to find, as it surely must be one of the most inconspicuous hotels in Venice.

Pay attention to the poor reviews; the majority is certainly right and we doubt the management care about that either.

  • Stayed: June 2012
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3  Thank TashaAust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

The hotel was in a perfect location in san marco - equidistant from the grand canal and san marco vaporetto stop. Our room was tiny! Had to squeeze round the double bed, but it was clean and comfortable. Shower was powerful and we never had to wait. We wanted a base for exploring venice and the hotel was perfect, very good price for the location and the rooms were clean and comfortable.

  • Stayed: June 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank BeckySmith2110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2012

Arrived to be greeted by an arrogant rude male working on the desk. Told us to leave our passports with him for 30 minutes and showed no customer appreciation.. The twin room turned out to be a double which was only fixed after a big complain. Location is good, the rest of the staff were nice, but would never stsy there again. Ps the breakfast area was small resulting in a line and bottle neck.

  • Stayed: June 2012
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Thank MavericksamTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Citta di Milano

Address: Sestiere San Marco 590 | Campiello S. Zulian, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Hotel Style:
Ranked #345 of 388 Hotels in Venice
Price Range: £51 - £548 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Citta di Milano 3*
Number of rooms: 22
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