Asked to speak with general manager regarding a lost wallet, spoke to an Operations Manager - was the only slightly helpful person but said the rules were rigid & that I had to wait speak to nobody landed up helping in any way after waiting for hours. No contact details were taken. Also the staff were generally disinterested in speaking /generally helping other guests too - my friend thought the same.
FYI... Another hostel here helped me within minutes & sorted me in an hour. I had to go to another place for help... shame. Definitely needs huge improvement! The best things in life are free... So also a genuine feeling of wanting to help & give advice.
Disappointing Generator, your rooms/facilities are ok but service & details let you down.
- Official Description (provided by the hotel):
- Generator VeniceSo you fancy a date with a suave Venetian? well you’ve come to the right place. I’ll make you feel right at home in this floating city of bridges and canals. I open my doors in June to the great and the good, so make sure you navigate your way here soon my little friend. I’m about to show hostels in Venice what a Renaissance really is. See you on my little Island of Giudecca, close enough to see it all happen, far enough to avoid the crowds. Just the way I like it. I am Generator hostel in Venice and I am much, much, much more than a hostel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, HotelsClick, Ebookers, Cancelon and Evoline ltd so you can book your Generator Hostel Venice reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ostello Venezia Hotel Venice