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“Beautiful Best Western Hotel Ala - Venice, Italy”

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Hotel Ala - Historical Places of Italy
Ranked #74 of 387 Hotels in Venice
Certificate of Excellence
GreenLeadersBronze level
Reviewed 23 October 2013

A lovely appointed hotel! This hotel had all the features of a gorgeous hotel. Upon arrival one is greeted with efficiency & humour which puts one at ease after a long journey. When we went up to our room it was enchanting to hear the gondoliers singing opera and various Italian songs while travelling up the canal. We were able to relax in our room with its sumptuous Venetian decore. The bathroom was ample and was well appointed. We found lovely toiletries if needed. Ample shower space unlike other hotels we stayed in throughout Italy. The room was sufficient for our needs however one would have to request a different category of room if preference was for size. Breakfast was included in our hotel rate. The sala di pranzo where we took breakfast each morning was well serviced by staff and the breakfast items on offer catered for all food preferences delivering wonderful hot cappuccinos on the guests' request. The front desk staff were always helpful with enquiries on catching ferries, restaurants etc.. We had a lovely stay. However I found it a little noisy with guests returning to their rooms after a late night out. The external noise from people walking home after their late nights out was noisy which often went as late 4a.m. I would suggest another room if at all possible if one is a light sleeper. The location was excellent for location to high end fashion boutiques and exclusive home decore shops and restaurants catering for all budgets. We ate at Vino/Vino which was moderately priced and excellent Venetian fare. The staff were very helpful with dining selections and wine local and other provincial wines. The hotel was 500 metres from San Marco's Piazza and to get the ferry 50 metres down an alley (un vicolo) near Hotel Ala.
We would highly recommend Best Western Hotel Ala, Venice, Italy to all travellers for service and comfort.
Mrs. Russlyn Garotti

Room Tip: If one could have a room elsewhere in the property may be a good recommendation if one is a light s...
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  • Stayed: October 2013, travelled as a couple
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Thank Russlyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 October 2013

After a very long day of travel, my husband arrived at this hotel several hours prior to check in time. After a short wait we were shown to our room & found it small, but larger than many European hotel rooms, & very comfortable & clean. The bathroom was very large, with a double sink. The front desk staff was pleasant, and helpful in suggesting nearby restaurants. They also arranged our trip to Murano for Sunday morning. I thought that they served a good breakfast; it was much the same as any European breakfast. They did serve scrambled eggs, & some kind of sausage, probably as a courtesy to all the Americans staying there. One of the reviews I read has issues with the hot water. We had no problems with the hot water. We did have a burned out light bulb, which was replaced immediately, and a very noisy a/c fan. We reported it our first night, & it was fixed the next day. The location is very convenient. It is about a 5 minute walk from St. Mark's Square, & only 2 minutes (or less) from the Giglio vaporetto stop. I would go back to the Hotel Ala in a heartbeat..

  • Stayed: September 2013, travelled as a couple
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Thank nanski3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

We stayed here for 2 nights prior to a cruise. Great location - we walked everywhere. Rooms are small (to be expected) and bed/pillows a bit hard. But we weren't in the room very often so it was fine. Complimentary breakfast is very nice and the staff was pleasant as well. Would stay here again if we return!

  • Stayed: September 2013, travelled as a couple
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Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Hotel is located 7 minutes walk from San Marco square, very nice looking and stylish building. Old school (in a good way) reception with nice hall and knights and swords and all ancient looking staff :))) Our room was 150 euro / night; it was tiny but very nice with a balcony looking into the canals where we could listen to serenades! Great experience and value.

The breakfast was very good, with one of the best cakes I've ever had :) Plus omelette, selection of ham/cheese, etc.

On the negative side, there were masquitos in the room: which you might expect in a town like Venice or Brugge, though. The hotel had anti-masquito thing (like tissue with aroma) but we found it only in the morning:(

Overall, this was a great experience. I will certainly reccomend it to my family and friends.

  • Stayed: October 2013
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1  Thank AnnieTern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

We just concluded a 5 night stay in Venice at the Hotel Ala. The weather was great this time of year however, it was warm and necessitated we have open windows, since we were on the 4th floor and the heat did rise. Unfortunately the management deems it too late to run their air conditioning. Our room was odd in that it had a central portion of the ceiling which was raised and about 15 or 16 feet high. The window was up there. We were shown how to open it the first night however since it started at about 9 feet, we had no view of anything but the sky. Then the mosquitoes came. I have 30 plus bites on my face. The rest of me was covered with a sheet, and that was too hot. One night I managed to get one of the little demons but unfortunately I smeared the wall with the blood he had already consumed. That being said, the cleanliness is impeccable, the breakfast is abundant and good. For breakfast there are eggs, meats, fruits, yogurts breads and pastries. The kitchen staff was very gracious and helpful.. I felt as if the desk clerks were a bit haughty, but perhaps my view is jaded by my bites.

Room Tip: Avoid the canal side and try for lower floors I hope they are cooler.
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  • Stayed: October 2013, travelled as a couple
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    • Cleanliness
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1  Thank goombai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Staying in Venice can be a challenge with so many visitors. Hotel Ala is conveniently located in a quiet area with easy access to all the top sites and good restaurants. Easy to reach by water taxi. The staff was helpful with good advice and very friendly. Our room over looked a canal so we were often serenaded by the passing gondolas! Our room was average in size. We find most European hotel rooms to be on the smaller side. We managed. We would recommend the Hotel Ala.

  • Stayed: October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Thank jake90245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

We stayed in this hotel for four nights at two different prices. We had two days at 300 euros and then two at 207 euros. ....two days were during full occupancy....we should have booked all four days at once. ...our error. We had the same room, for all four days. It was quite large and seemed to be on the roof of the building. We had a sitting room with TV, desk, closet and couch, and bathroom with bidet and shower, and a fairly good size bedroom with king bed. The only negatives with the room were the beams in the not so high ceiling in places. Both my husband and I got a whack at least once. Our shower was not draining properly the first day but it was fixed promptly when we reported the problem. We both found the bed a little hard, but linens etc were very nice. All in all we were pleased with the room and space. Our room was called Antonia.
The cleaning staff in the hotel and front desk staff are friendly and helpful.....BUT the bunch working in the breakfast room all look and act like they hate their jobs and are above serving anyone. Deliberately banging cutlery and dishes, ignoring guests, rolling their eyes at guests requests, and NEVER a smile. It was not until the fourth morning that I got up the nerve to request as special coffee. ...they make no effort to let you know it is available, and quite frankly they are so unapproachable that no one would ask anyway.
Someone completely different must train the staff cleaning the rooms because they all smile and say hello, work really hard and are most friendly and helpful. This hotel should think about moving some of their cleaning staff into the breakfast room.
One other thing to keep in mind this time of year (October) is that if you open your hotel window the Mosquitos will come in and get you. I was covered in welts from mosquito bites in our room at night.

Stayed: October 2013, travelled as a couple
Thank Beth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ala - Historical Places of Italy

Address: Sestiere San Marco 2494 | Campo Santa Maria del Giglio, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Green Hotel in Venice
#58 Family Hotel in Venice
#82 Romantic Hotel in Venice
Price Range: £67 - £624 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Ala - Historical Places of Italy 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
Ancient Noble House with its ideal location, in the middle of the action, just few steps from St. Mark's Square. Easily reachable by public service Line 1 (dock S. Maria del Giglio at 50 yds) and direct access for taxi-boat and gondolas. Leisure UPPER MID-SCALE Hotel, particularly indicated to couples, couples of friends, couples of every gender, single travelers and small family party. Don’t miss an evening toast to our Tarnowska's American Bar where you will meet our Bartender Rey and his awesome Italian-soundy tongue. Complimentary Water. 100% SMOKE-FREE Hotel. Best HYPER SPEED WI-FI in town. Check-in: 2 pm. ... more   less 
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Also Known As:
Ala Hotel Venice
Best Western Venice
Hotel Ala Venice

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