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“Don't tell anyone” 4 of 5 bubbles
Review of Hotel Ala - Historical Places of Italy

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Hotel Ala - Historical Places of Italy
Ranked #76 of 386 Hotels in Venice
Certificate of Excellence
GreenLeadersBronze level
New York, New York
Level Contributor
131 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Don't tell anyone”
4 of 5 bubbles Reviewed 24 August 2014

Maybe we shouldn't tell anyone else about this hotel. I stayed for 2 nights in the world's smallest room, but very light and bright. I was so happy to face a canal so I could look out the window and see the gondolas and hear the music. Near all the best shops, and by near I mean a few steps. Right outside the door, there is a kiosk with newspapers, magazines and touristy items. I got here on the recommendation of someone else and I was delighted. 2 computers in the lobby, a library/ sititing room off the entrance, a bar which I never saw open and a very large dining/breakfast room complete the lobby floor. My room was on the first floor, so I had to lug my suitcase up the stairs since the elevator did not stop there. A man who worked at the desk did help me with me. Although somewhat starchy at the desk, they did answer questions and provide all the services requested. I can't wait to return. ps. The TV had stations in English, French, Spanish and Italian to please just about everyone.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hippo930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,039 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (328)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Eindhoven, The Netherlands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 20 August 2014

The location of the hotel is great. In a few minutes you are at the San Marco square. The breakfast was good, there was a lot of choice. The view was terrible but the room was clean and it had air conditioning. The staff wasn't very friendly.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wil_vdA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALA2494, Responsabile relazioni con la clientela at Hotel Ala - Historical Places of Italy, responded to this review, 22 August 2014
Dear Guests, so sorry you dind't feel good with us and not able to satisfy your expectations. Thanks for your point of view, your opinion is important to us, we'll hope again in a future occasion.
Warm regards, Silvia - Customer Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, ON
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

We stayed here as a family of four, two teenage daughters in their own room and me and my husband in another. Both rooms had a terrace overlooking the canal and the rooms were comfortable and clean with a good sized shower. The breakfast was wonderful with a good variety and you can ask the staff to make Italian coffees like espresso or cappucino. The location is convenient to the vaporetto stop and water taxi can go right up to the hotel. Also, the hotel entrance has a piazza in front of it which is wonderful and it is away from the crowds of San Marco but close enough to walk to major attractions. They offer a free taxi ride to Murano Island as well which was the highlight of our stay.
I left my eyeglasses in the room and only realized on the plane home. Hotel Ala promptly sent them to me by registered mail and packed very well. No problem. I will definitely stay here again and recommend it to family and friends. I miss it already. It was too short of a stay.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank TasteofRiuParadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALA2494, Responsabile relazioni pubbliche at Hotel Ala - Historical Places of Italy, responded to this review, 19 August 2014
Dear Guests, grazie, grazie and grazie again for your so nice comment.... really, this is Hotel Ala!
Waiting for your longer stay with us in Venice,
A big hug, Silvia - Customer Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 17 August 2014

Location is very central,
Hotel is clean with nice decor.
Checkin staff are seemingly unfriendly and not very helpful.
Bed was a little on the short side.
Average hotel experience.
Good value for the money paid.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tanya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALA2494, Public Relations Manager at Hotel Ala - Historical Places of Italy, responded to this review, 19 August 2014
Dear Guests, thanks for your comment.
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
Your satisfaction is important to us and we will be using the feedback you gave us to improve and offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely, Silvia - Customer Care
BEST WESTERN Hotel Ala
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 August 2014

Very, very clean. Breakfast is delicious. Location is perfect, right between Rialto and St. Mark's. Vaporetto stop is a straight 500 feet to hotel, no crossing bridges, so super easy to find. Venice is all about location and you can get lost in the maze of bridges and narrow walkways very quickly. It's fun to get lost but not when you are tired and just want to get back to your room for a shower and nap. 24/7 desk. AC awesome. Sound-proof room. Room 139 has double-head shower...request if possible.


Beds are rock hard...but so tired at night that we still slept like babies. Had a bad experience with their owned restaurant...made it right by voiding the bill. Had a bad experience with mosquitoes...made it right by providing a private boat taxi directly to Marco Polo airport.

Room Tip: Room 139 has a huge bathroom with a double-head shower.
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  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeanette N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liberty, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

This was a very nice hotel. It was very easy to find - right off the Giglio Vaporetto stop on Line #1. Our room looked out into the square. It was a short walk to St. Mark's Square. The staff was very friendly and helpful. My only complaint would be that the bed was not that comfortable - it was a little to firm for my taste. Overall though this was an excellent hotel - clean and friendly and easy to locate.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 731mcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALA2494, Responsabile relazioni pubbliche at Hotel Ala - Historical Places of Italy, responded to this review, 18 August 2014
Dear All, really nice from you to share your comment with other Travellers.
Thanks for your great experience with us. See you soon again in Venice
Silvia - Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caledon, Canada
1 review
5 of 5 bubbles Reviewed 14 August 2014

The hotel staff was great to deal with and we are especially thankful for the manner in which our transfer arrangements to the airport were cancelled on our behalf while we were on our cruise. They were able to suggest a much less expensive method.
The rooms were comfortable and the buffet breakfast was amazing. We expected a continental type breakfast but it was a full breakfast with bacon, eggs, toasts, cereals, etc.
Please ensure all the staff have our sincere thanks.
If we travel to Venice again the Hotel Ala will be our first choice!

Room Tip: Rooms are all different and any room would be a good choice.
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gshaw01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ala - Historical Places of Italy

Property: Hotel Ala - Historical Places of Italy
Address: Sestiere San Marco 2494 | Campo Santa Maria del Giglio, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Green Hotel in Venice
#83 Romantic Hotel in Venice
#89 Family Hotel in Venice
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Ala - Historical Places of Italy 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
Old noble home, 3 Stars Superior Hotel, in the real heart of Venice, just few steps from St. Mark's Square, easily reachable by public service line 1 (dock S. Maria del Giglio at 50 meters) and direct access for taxi-boat and gondolas. Tarnowska's American Bar with wine/cheese tasting. Complimentary American Buffet breakfast. 100% SMOKE-FREE Hotel. Best HYPER SPEED WI-FI in town. ... more   less 
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Also Known As:
Ala Hotel Venice
Best Western Venice
Hotel Ala Venice

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